Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:41:03 pm took 0.45 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « Jun 2026 » Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: 6/1 6/8 6/15 6/22 6/29 [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 85% (6 of 7)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 41908 | BMS | NMLGL | rclingan | 6/29 | 8:15 am | 8:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78749 | Update Truenas software | 0 | completed updates on truenas software and verified connectivity and functionality | 0 | |||||||
| 2 | 41912 | BMS | HH | rclingan | 6/29 | 8:30 am | 10:50 am | 2.33 | 2.50 | 0 | 312.50 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 76540 | IT questionnaire | 0 | Continued work on questionnaire answers, work creating access review sop and tracker. Work on creating information security policy draft | 0 | |||||||
| 3 | 41907 | BMS | NMLGL | rclingan | 6/29 | 8:30 am | 8:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Projects | ReadyToBill | >Closed | 73807 | Migrate Data | 1 | 7/26 CS board ok | verify data copied over weekend. one final major drive copy will be started this afternoon. | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 4 | 41913 | BMS | IC | rclingan | 6/29 | 9:25 am | 9:55 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78743 | 628 Industrial Ricoh printer settings | 0 | Fixed printer driver settings on angelo laptop and desktop while on laptop also fixed scans and company drives and exported bluebeam preferences. install bluebeam on desktop and import preferences from laptop. | 0 | |||||||
| 5 | 41924 | BMS | CTCPA | rclingan | 6/29 | 10:50 am | 11:05 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78758 | lindsey connection issues | 0 | assist user with rdp connection settings after IP change and reserved ip address in gateway. | 0 | |||||||
| 6 | 41938 | BMS | IC | rclingan | 6/29 | 11:21 am | 11:40 am | 0.32 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78743 | 628 Industrial Ricoh printer settings | 0 | travel to client site. | 0 | |||||||
| 7 | 41939 | BMS | IC | rclingan | 6/29 | 11:40 am | 11:56 am | 0.27 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78743 | 628 Industrial Ricoh printer settings | 1 | 7/26 CS fixed onsite entered as remote | onsite visit to fix printer printer does not work with WSD changed driver port to IP address instead and tested successfully. updated on angelos desktop. | 0 | ||||||
| 8 | 41940 | BMS | HH | rclingan | 6/29 | 11:56 am | 11:58 am | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Sales | BilledAgreement | On Hold | 77371 | AOC Camera Revamp | 1 | 7/26 CS board ok | travel for onsite visit. | 3 | Warnings: Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes); Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||
| 9 | 41941 | BMS | HH | rclingan | 6/29 | 11:58 am | 12:09 pm | 0.18 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Sales | BilledAgreement | On Hold | 77371 | AOC Camera Revamp | 1 | 7/26 CS board ok | onsite visit to check cable runs on cameras, cameras seem to all be ethernet home runs back to switch/patch panels. | 2 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes); Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Work Type: Possible onsite/remote mismatch (work type vs notes) | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||
| 10 | 41947 | BMS | HH | rclingan | 6/29 | 12:50 pm | 1:05 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 78760 | Gretchen Gonzales | 0 | Deleted user and gave access to Dorothee. | 0 | |||||||
| 11 | 41948 | BMS | SONM | rclingan | 6/29 | 1:05 pm | 1:20 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78767 | Jenna RDP / Network drive issues | 0 | remote in with jenna and check out rdp issues and network drive issues. fix issues with network map script on desktop. | 0 | |||||||
| 12 | 41964 | BMS | JGCPA | rclingan | 6/29 | 3:38 pm | 3:48 pm | 0.17 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | Open | 77102 | Storage full | 0 | spoke with christina and scheduled time for onsite visit to start replacement process of desktops. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 13 | 41965 | BMS | JGCPA | rclingan | 6/29 | 3:55 pm | 4:02 pm | 0.12 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78774 | Front Desk Phone Not Working | 0 | its showing as having dnd enabled on the backend here, can you dial \*79 and see if that fixes it. | 0 | |||||||
| 14 | 41989 | BMS | NMLGL | rclingan | 6/29 | 4:30 pm | 5:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/29 | Projects | ReadyToBill | >Closed | 73807 | Migrate Data | 1 | 7/26 CS board ok | Start migration of tempstorage drive. | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 15 | 41986 | BMS | JGCPA | rclingan | 6/30 | 8:57 am | 9:13 am | 0.27 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | Open | 77102 | Storage full | 0 | travel for onsite visit. | 0 | |||||||
| 16 | 41987 | BMS | JGCPA | rclingan | 6/30 | 9:13 am | 9:31 am | 0.30 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | Open | 77102 | Storage full | 0 | setup desktops in closet to prepare final setup. removed 3 old desktops that were no longer in use. | 0 | |||||||
| 17 | 41985 | BMS | JGCPA | rclingan | 6/30 | 9:31 am | 11:15 am | 1.73 | 1.75 | 0 | 218.75 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | Open | 77102 | Storage full | 0 | begin final setup for machines, walk through setup of parilee, angelica and christina machine. | 0 | |||||||
| 18 | 42013 | BMS | SVC | rclingan | 6/30 | 11:15 am | 12:15 pm | 1.00 | 1.00 | 0 | - | Sales | Sales | DoNotBill | 6/29 | Help Desk 2.1 | WrittenOff | In Progress | 78804 | Nob Hill Network Setup and NAS Quote | 1 | 7/28 CS sales role ok | Gather information and products for quote and provide to admin team to create quote. | 1 | Notices: Work Role: Role not Standard Technician | Work Role: Role not Standard Technician | ||||
| 19 | 42005 | BMS | SVC | rclingan | 6/30 | 1:05 pm | 1:20 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78807 | Optos machine not connecting to server | 0 | worked with cruzita and a technician to restart the optos machine and see if server reconnects. | 0 | |||||||
| 20 | 42009 | BMS | HH | rclingan | 6/30 | 2:00 pm | 2:30 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 78810 | New desktop for Josey | 0 | Submit 2 desktops for quote - same desktop with different ram and storage configurations. | 0 | |||||||
| 21 | 42065 | BMS | HH | rclingan | 6/30 | 3:30 pm | 5:00 pm | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 78854 | Zite form builder help | 0 | assist jesse with appscript troubleshooting on google form and assisted with zite form builder to import ir form and look at logic builder to help troubleshoot. | 0 |
Legend:
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Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 1 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 3 |
| Total | 4 | |
Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 4 |
| Work Role | Role not Standard Technician | 1 |
| Total | 5 | |