Home»Time Entries Audit loading ... generated 8/7/2026 at 4:37:13 pm took 0.88 seconds version: 5436fa4 helpers: v2
Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: 6/29 7/6 7/13 7/20 7/27 [x] Board: all Entry Status: all Ticket Status: -Closed [x] Issue: all [reset] Progress: 66% (2 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42083 | BMS | HH | rclingan | 7/1 | 8:15 am | 8:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 78856 | User sign in Audit | 0 | Gather sign in logs from 365. | 0 | |||||||
| 2 | 42084 | BMS | HH | rclingan | 7/1 | 9:45 am | 10:00 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 78856 | User sign in Audit | 0 | cleaned up logs and sent to connie for review. | 0 | |||||||
| 3 | 42098 | BMS | HH | rclingan | 7/1 | 10:00 am | 12:00 pm | 2.00 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 76540 | IT questionnaire | 0 | continued work on creating documents for questionnaire onboard/offboard sops password policy change management sop clean desk policy | 0 | |||||||
| 4 | 42112 | BMS | HH | rclingan | 7/1 | 1:00 pm | 3:44 pm | 2.73 | 2.75 | 0 | 343.75 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 76540 | IT questionnaire | 0 | create BYOD policies for app protections of org data finish policy drafts uploaded policies to sharepoint fill in questionnaire answers print for meeting | 0 | |||||||
| 5 | 42115 | BMS | PPT | rclingan | 7/1 | 3:45 pm | 4:00 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | ReadyToBill | -Closed | 78871 | New employee | 0 | create new user account with default password for server and gmail. | 0 | |||||||
| 6 | 42118 | BMS | NMLGL | rclingan | 7/1 | 4:15 pm | 4:30 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | ReadyToBill | -Closed | 77169 | Trying to Reach Daniel | 0 | looked for software daniel had recommended [Pst Viewer Pro|Outlook email viewer](https://www.pstviewer.com/) Trial limits exports to 50 emails at a time. software can be purchased for 89.95 for 2 licenses. | 0 | |||||||
| 7 | 42127 | BMS | HH | rclingan | 7/2 | 7:50 am | 8:24 am | 0.57 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 78888 | issues with BYOD policy activation | 0 | fixed melissa issue with intune company portal on phone - was not enabled on personal profile, she created a work profile. picked up recycling from jesse. | 0 | |||||||
| 8 | 42375 | BMS | HH | rclingan | 7/2 | 9:29 am | 9:48 am | 0.32 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 76540 | IT questionnaire | 1 | 8/6 CS fixed travel entered as remote | travel for onsite visit | 0 | ||||||
| 9 | 42376 | BMS | HH | rclingan | 7/2 | 9:48 am | 11:25 am | 1.62 | 1.75 | 0 | 262.50 | Onsite | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 76540 | IT questionnaire | 1 | 8/6 CS fixed onsite entered as remote | onsite visit to go over response to questionnaire with melissa and jesse | 0 | ||||||
| 10 | 42377 | BMS | IC | rclingan | 7/2 | 11:25 am | 11:30 am | 0.08 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/29 | Help Desk 2.1 | ReadyToBill | -Closed | 78900 | Fraud Email | 0 | travel for onsite visit to deal with initial security incidents | 0 | |||||||
| 11 | 42378 | BMS | IC | rclingan | 7/2 | 11:30 am | 11:48 am | 0.30 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 6/29 | Help Desk 2.1 | ReadyToBill | -Closed | 78900 | Fraud Email | 0 | remediated accounts with courtney and provided updated information to be given to users. | 0 | |||||||
| 12 | 42383 | BMS | NMFFL | rclingan | 7/2 | 3:54 pm | 4:13 pm | 0.32 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/29 | Help Desk 2.1 | ReadyToBill | -Closed | 78709 | Dock Setup for Suzette old office | 0 | travel for onsite visit | 0 | |||||||
| 13 | 42384 | BMS | NMFFL | rclingan | 7/2 | 4:13 pm | 5:06 pm | 0.88 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | DoNotBill | 6/29 | Help Desk 2.1 | WrittenOff | -Closed | 78709 | Dock Setup for Suzette old office | 0 | onsite visit to attempt setup of docking station. | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales |
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 6.50 | 76540 | HH | IT questionnaire |
Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not admin, correspondence or sales | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not admin, correspondence or sales | 1 |
| Total | 1 | |