Home»Time Entries Audit loading ... generated 8/7/2026 at 12:38:35 pm took 1.33 seconds version: 5436fa4 helpers: v2

Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet:  6/29 7/6 7/13 7/20 7/27  [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 80% (4 of 5)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42083 BMS HH rclingan 7/1 8:15 am 8:30 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/29 Help Desk 2.1 BilledAgreement -Closed 78856 User sign in Audit 0 Gather sign in logs from 365. 0
2 42084 BMS HH rclingan 7/1 9:45 am 10:00 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/29 Help Desk 2.1 BilledAgreement -Closed 78856 User sign in Audit 0 cleaned up logs and sent to connie for review. 0
3 42098 BMS HH rclingan 7/1 10:00 am 12:00 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 6/29 Help Desk 2.1 BilledAgreement -Closed 76540 IT questionnaire 0 continued work on creating documents for questionnaire onboard/offboard sops password policy change management sop clean desk policy 0
4 42112 BMS HH rclingan 7/1 1:00 pm 3:44 pm 2.73 2.75 0 343.75 Remote Standard Technician Billable 6/29 Help Desk 2.1 BilledAgreement -Closed 76540 IT questionnaire 0 create BYOD policies for app protections of org data finish policy drafts uploaded policies to sharepoint fill in questionnaire answers print for meeting 0
5 42115 BMS PPT rclingan 7/1 3:45 pm 4:00 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/29 Help Desk 2.1 ReadyToBill -Closed 78871 New employee 0 create new user account with default password for server and gmail. 0
6 42118 BMS NMLGL rclingan 7/1 4:15 pm 4:30 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/29 Help Desk 2.1 ReadyToBill -Closed 77169 Trying to Reach Daniel 0 looked for software daniel had recommended [Pst Viewer Pro|Outlook email viewer](https://www.pstviewer.com/) Trial limits exports to 50 emails at a time. software can be purchased for 89.95 for 2 licenses. 0
7 42127 BMS HH rclingan 7/2 7:50 am 8:24 am 0.57 0.75 0 93.75 Remote Standard Technician Billable 6/29 Help Desk 2.1 BilledAgreement -Closed 78888 issues with BYOD policy activation 0 fixed melissa issue with intune company portal on phone - was not enabled on personal profile, she created a work profile. picked up recycling from jesse. 0
8 42134 BMS JGCPA rclingan 7/2 9:21 am 9:29 am 0.13 0.25 0 31.25 Correspondence NC Standard Technician DoNotBill 6/29 Help Desk 2.1 WrittenOff Open 77102 Storage full 1 8/6 CS fixed correspondence marked as billable I will swing by after my 10 am meeting sorry it has been extra busy this week. We will be swapping your desktop when we get there. 0
9 42375 BMS HH rclingan 7/2 9:29 am 9:48 am 0.32 1.00 0 25.00 Travel Standard Technician Billable 6/29 Help Desk 2.1 BilledAgreement -Closed 76540 IT questionnaire 1 8/6 CS fixed travel entered as remote travel for onsite visit 0
10 42376 BMS HH rclingan 7/2 9:48 am 11:25 am 1.62 1.75 0 262.50 Onsite Standard Technician Billable 6/29 Help Desk 2.1 BilledAgreement -Closed 76540 IT questionnaire 1 8/6 CS fixed onsite entered as remote onsite visit to go over response to questionnaire with melissa and jesse 0
11 42377 BMS IC rclingan 7/2 11:25 am 11:30 am 0.08 1.00 0 25.00 Travel Standard Technician Billable 6/29 Help Desk 2.1 ReadyToBill -Closed 78900 Fraud Email 0 travel for onsite visit to deal with initial security incidents 0
12 42378 BMS IC rclingan 7/2 11:30 am 11:48 am 0.30 1.00 0 125.00 Onsite Standard Technician Billable 6/29 Help Desk 2.1 ReadyToBill -Closed 78900 Fraud Email 0 remediated accounts with courtney and provided updated information to be given to users. 0
13 42379 BMS JGCPA rclingan 7/2 11:48 am 12:15 pm 0.45 1.00 0 25.00 Travel Standard Technician Billable 6/29 Help Desk 2.1 ReadyToBill Open 77102 Storage full 0 travel for onsite visit 0
14 42380 BMS JGCPA rclingan 7/2 1:00 pm 2:50 pm 1.83 2.00 0 250.00 Onsite Standard Technician Billable 6/29 Help Desk 2.1 ReadyToBill Open 77102 Storage full 1 8/6 CS fixed onsite entered as remote Onsite Visit to swap Christina PC and Parilee pc looked at bobs desktop issues - adobe account not active 0
15 42383 BMS NMFFL rclingan 7/2 3:54 pm 4:13 pm 0.32 1.00 0 25.00 Travel Standard Technician Billable 6/29 Help Desk 2.1 ReadyToBill -Closed 78709 Dock Setup for Suzette old office 0 travel for onsite visit 0
16 42384 BMS NMFFL rclingan 7/2 4:13 pm 5:06 pm 0.88 1.00 0 125.00 Onsite Standard Technician DoNotBill 6/29 Help Desk 2.1 WrittenOff -Closed 78709 Dock Setup for Suzette old office 0 onsite visit to attempt setup of docking station. 2 Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales Bill: Status = 'DoNotBill', work type not admin, correspondence or sales

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Error (0)
Warning (1)
Notice (1)


Tickets with over 5 hours in the current view (1)

Hours Ticket # Company Ticket Summary
6.50 76540 HH IT questionnaire


Warnings

Field Message Count
Entry Status  Status = 'WrittenOff', work type not admin, correspondence or sales  1
Total  1


Notices

Field Message Count
Bill  Status = 'DoNotBill', work type not admin, correspondence or sales  1
Total  1


42384 - rclingan - 7/2 4:13 pm - 78709 - Dock Setup for Suzette old office
Status = 'WrittenOff', work type not admin, correspondence or sales
Status = 'DoNotBill', work type not admin, correspondence or sales