Home»Time Entries Audit loading ... generated 8/7/2026 at 4:36:09 pm took 0.63 seconds version: 5436fa4 helpers: v2

Territory: BMS Date: 7/30/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet:  7/27  [x] Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 66% (2 of 3)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43391 BMS OMNI fdrewett 7/30 9:00 am 12:00 pm 3.00 3.00 0 375.00 Remote Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval In Progress 79258 Time Tracking 0 Weekly meeting plus working with Sal while she's down in El Paso. Jim on fixing some of the issues with the peripheral devices, primarily the ID scanner and camera. Still a handful of issues down in El Paso that we are working through 0
2 43298 BMS PPT fdrewett 7/30 12:06 pm 12:08 pm 0.03 0.25 0 31.25 Correspondence NC Standard Technician DoNotBill 7/27 Help Desk 2.1 PendingApproval On-Hold - Customer 80109 Laser Printer 1 8/6 CS fixed correspondence marked as billable Right on! Lets shoot for Tuesday. What time works best for you? - Frank 0
3 43304 BMS HH jirwin 7/30 3:00 pm 3:15 pm 0.25 0.25 0 37.50 Remote Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 80090 Date Incorrect For NVR 0 Remoted on with Jaime and we were able to enter the admin login via Microsoft Edge. Set time. 0
4 43291 BMS HH rclingan 7/30 8:43 am 9:01 am 0.30 1.00 0 25.00 Travel Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 80102 Contract Renewal Meeting 0 8/6 CS ASK FD - SOP for travel to non-billable visit? (ex: sales meeting) Travel for onsite visit 2 Errors: Audit Done: Audit incomplete, Work Type: No onsite entry found for travel (based on tech, date, company) Audit Done: Audit incomplete, Work Type: No onsite entry found for travel (based on tech, date, company)
5 43292 BMS HH rclingan 7/30 9:01 am 9:40 am 0.65 0.75 0 - Sales Sales DoNotBill 7/27 Help Desk 2.1 Open -Closed 80102 Contract Renewal Meeting 1 8/6 CS sales role ok onsite meeting with Jesse and Melissa discussing contract renewal and a few items from the Audit/Migration that were lingering such as the ITDR, Backups, 1 Notices: Work Role: Role not Standard Technician Work Role: Role not Standard Technician
6 43297 BMS SVC rclingan 7/30 11:45 am 12:00 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 79355 New OCT machine 0 fix database issues on two machines 0
7 43351 BMS NMFFL rclingan 7/30 3:59 pm 4:12 pm 0.22 1.00 0 25.00 Travel Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 80054 Kats laptop memory upgrade 0 travel for onsite visit 0
8 43352 BMS NMFFL rclingan 7/30 4:12 pm 5:12 pm 1.00 1.00 0 125.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 80054 Kats laptop memory upgrade 0 onsite replacement of memory and test to verify % usage is dropped 0

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Error (2)
Warning (0)
Notice (1)


Errors

Field Message Count
Audit Done  Audit incomplete  1
Work Type  No onsite entry found for travel (based on tech, date, company)  1
Total  2


Notices

Field Message Count
Work Role  Role not Standard Technician  1
Total  1


43291 - rclingan - 7/30 8:43 am - 80102 - Contract Renewal Meeting
No onsite entry found for travel (based on tech, date, company)
Audit incomplete

43292 - rclingan - 7/30 9:01 am - 80102 - Contract Renewal Meeting
Role not Standard Technician