Home»Time Entries Audit loading ... generated 8/7/2026 at 12:41:26 pm took 0.30 seconds version: 5436fa4 helpers: v2
Territory: BMS Date: 7/30/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: 7/27 [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 75% (3 of 4)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43391 | BMS | OMNI | fdrewett | 7/30 | 9:00 am | 12:00 pm | 3.00 | 3.00 | 0 | 375.00 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | In Progress | 79258 | Time Tracking | 0 | Weekly meeting plus working with Sal while she's down in El Paso. Jim on fixing some of the issues with the peripheral devices, primarily the ID scanner and camera. Still a handful of issues down in El Paso that we are working through | 0 | |||||||
| 2 | 43298 | BMS | PPT | fdrewett | 7/30 | 12:06 pm | 12:08 pm | 0.03 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 7/27 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 80109 | Laser Printer | 1 | 8/6 CS fixed correspondence marked as billable | Right on! Lets shoot for Tuesday. What time works best for you? - Frank | 0 | ||||||
| 3 | 43304 | BMS | HH | jirwin | 7/30 | 3:00 pm | 3:15 pm | 0.25 | 0.25 | 0 | 37.50 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | -Closed | 80090 | Date Incorrect For NVR | 0 | Remoted on with Jaime and we were able to enter the admin login via Microsoft Edge. Set time. | 0 | |||||||
| 4 | 43291 | BMS | HH | rclingan | 7/30 | 8:43 am | 9:01 am | 0.30 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | -Closed | 80102 | Contract Renewal Meeting | 0 | 8/6 CS ASK FD - SOP for travel to non-billable visit? (ex: sales meeting) | Travel for onsite visit | 2 | Errors: Audit Done: Audit incomplete, Work Type: No onsite entry found for travel (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No onsite entry found for travel (based on tech, date, company) | ||||
| 5 | 43292 | BMS | HH | rclingan | 7/30 | 9:01 am | 9:40 am | 0.65 | 0.75 | 0 | - | Sales | Sales | DoNotBill | 7/27 | Help Desk 2.1 | Open | -Closed | 80102 | Contract Renewal Meeting | 1 | 8/6 CS sales role ok | onsite meeting with Jesse and Melissa discussing contract renewal and a few items from the Audit/Migration that were lingering such as the ITDR, Backups, | 1 | Notices: Work Role: Role not Standard Technician | Work Role: Role not Standard Technician | ||||
| 6 | 43288 | BMS | NMLGL | rclingan | 7/30 | 10:00 am | 10:15 am | 0.25 | 0.25 | 0 | - | Sales | Sales | DoNotBill | 7/27 | Sales | Open | Waiting Materials | 79830 | Fw: New computer for Patrick Trujillo | 1 | 8/6 CS board ok, sales role ok | Ordered laptop for Patrick. ultra 7 32gb 1tb | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician | Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician | ||||
| 7 | 43294 | BMS | SONM | rclingan | 7/30 | 10:15 am | 10:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk | Open | In Progress | SLA - Planned | 80103 | Shane VPN Setup | 0 | assist shane with resetting password and verifying vpn connection | 0 | |||||||
| 8 | 43297 | BMS | SVC | rclingan | 7/30 | 11:45 am | 12:00 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | -Closed | 79355 | New OCT machine | 0 | fix database issues on two machines | 0 | |||||||
| 9 | 43351 | BMS | NMFFL | rclingan | 7/30 | 3:59 pm | 4:12 pm | 0.22 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | -Closed | 80054 | Kats laptop memory upgrade | 0 | travel for onsite visit | 0 | |||||||
| 10 | 43352 | BMS | NMFFL | rclingan | 7/30 | 4:12 pm | 5:12 pm | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | -Closed | 80054 | Kats laptop memory upgrade | 0 | onsite replacement of memory and test to verify % usage is dropped | 0 |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 1 |
| Work Type | No onsite entry found for travel (based on tech, date, company) | 1 |
| Total | 2 | |
Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 1 |
| Work Role | Role not Standard Technician | 2 |
| Total | 3 | |