Home»Time Entries Audit loading ... generated 8/7/2026 at 3:39:29 pm took 1.33 seconds version: 5436fa4 helpers: v2

Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: all User: rclingan [x] Type: Onsite [x] Role: all Bill: all Timesheet: all  6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: all Ticket Status: -Closed [x] Issue: all [reset] Progress: 23% (5 of 21)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42376 BMS HH rclingan 7/2 9:48 am 11:25 am 1.62 1.75 0 262.50 Onsite Standard Technician Billable 6/29 Help Desk 2.1 BilledAgreement -Closed 76540 IT questionnaire 1 8/6 CS fixed onsite entered as remote onsite visit to go over response to questionnaire with melissa and jesse 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
2 42378 BMS IC rclingan 7/2 11:30 am 11:48 am 0.30 1.00 0 125.00 Onsite Standard Technician Billable 6/29 Help Desk 2.1 ReadyToBill -Closed 78900 Fraud Email 0 remediated accounts with courtney and provided updated information to be given to users. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
3 42384 BMS NMFFL rclingan 7/2 4:13 pm 5:06 pm 0.88 1.00 0 125.00 Onsite Standard Technician DoNotBill 6/29 Help Desk 2.1 WrittenOff -Closed 78709 Dock Setup for Suzette old office 0 onsite visit to attempt setup of docking station. 3 Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Work Type: No travel entry found for onsite (based on tech, date, company) Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales Bill: Status = 'DoNotBill', work type not admin, correspondence or sales
4 42355 BMS IC rclingan 7/7 10:45 am 11:06 am 0.35 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 78900 Fraud Email 0 Onsite visit to discuss Identity and licensing upgrade to prevent continued email breaches and reduce the amount of remediations needed. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
5 42340 BMS CT rclingan 7/7 1:34 pm 5:40 pm 4.10 4.25 0 531.25 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79089 Access Control Install 0 onsite visit to begin access control install begin wire pulls begin hanging unifi hub minis begin cutting in g3 readers 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
6 42336 BMS CT rclingan 7/8 12:00 pm 12:52 pm 0.87 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79088 NVR Identity issues 0 check Chuck, amanda, jimmy access to NVR restore access for jimmy and amanda by reinviting them to NVR they were only showing the old nvr. seems to be identity issues with the nvr after restoring from old nvr. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
7 42337 BMS CT rclingan 7/8 1:29 pm 4:01 pm 2.53 2.75 0 343.75 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79089 Access Control Install 1 8/6 CS travel already charged to #79088 for this client on this day Finish wire pulls and setup doors name doors terminate 2 wire connections to strike/hub terminate ethernet install poe++ injectors to power hubs hubs need to be set to 12v not dry for these strikes. strikes are fail secure - no power they will stay locked. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
8 42373 BMS MEC rclingan 7/9 11:16 am 11:38 am 0.37 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 77237 Miller network walk 0 8/6 CS ADD SOP for onsite w/o 1-hr minimum, ex: pickup/delivery travel for onsite to pickup keys 3 Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Notes contain 'travel', work type not travel Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) Notes: Notes contain 'travel', work type not travel
9 42453 BMS NMLGL rclingan 7/10 10:37 am 10:52 am 0.25 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79142 Move Luisa Desk 0 onsite visit to move luisa desk setup spoke with randy about NAS move - coordinate weekend of downtime with Nick. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
10 42455 BMS HH rclingan 7/10 11:06 am 12:22 pm 1.27 1.50 0 225.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 78810 New desktop for Josey 1 8/6 CS fixed onsite entered as remote onsite visit to setup desktop and move old one to new desk for new accounting hire picked up 5 desktops for recycle installed foxit and quickbooks for Josey 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
11 42549 BMS HH rclingan 7/13 11:28 am 12:04 pm 0.60 1.00 0 150.00 Onsite Standard Technician Billable 7/13 Help Desk 2.1 PendingApproval -Closed 79215 SOAR Intake forms 1 8/6 CS fixed onsite entered as remote onsite visit to wipe and reset tablet to move to intune for testing of soar intake forms setup tablet with admin account and add admin to soar intake form sharepoint for testing add adobe to manage google play store apps next steps: waiting for individual forms from Client to create template to test with 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
12 42700 BMS CT rclingan 7/13 2:11 pm 3:20 pm 1.15 1.25 0 156.25 Onsite Standard Technician Billable 7/13 Help Desk 2.1 PendingApproval -Closed 79088 NVR Identity issues 0 onsite visit testing identity solutions - cameras still having issues need to return to office to continue work on entra IDP setup 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
13 42650 BMS CT rclingan 7/14 6:00 am 7:35 am 1.58 1.75 0 218.75 Onsite Standard Technician Billable 7/13 Help Desk 2.1 PendingApproval -Closed 79088 NVR Identity issues 0 8/6 CS fixed onsite entered as remote, needs travel onsite work with users to setup new ui accounts and verify badge/endpoint/camera access 2 Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company)
14 42654 BMS SVC rclingan 7/15 10:07 am 10:35 am 0.47 1.00 0 125.00 Onsite Standard Technician Billable 7/13 Help Desk 2.1 PendingApproval -Closed 79291 Ford unable to access remote pc 0 Onsite visit troubleshooting ford remote issues ninja remote working normally for my account and able to remote in reset ninja password reset ninja connections permissions updated ninja remote application issue still persisting plan is to gain remote access to ford wfh pc and setup VPN and RDP 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
15 42763 BMS SVC rclingan 7/16 12:59 pm 2:51 pm 1.87 2.00 0 250.00 Onsite Standard Technician Billable 7/13 Help Desk 2.1 PendingApproval -Closed 79355 New OCT machine 0 onsite support for installation of new cirrus HD-OCT machine. work with zeiss technician to setup database on instrument and run through installation of HD-OCT viewer on one machine uploaded viewer installation files to server for distribution to other machines 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
16 42798 BMS TN rclingan 7/17 6:58 am 1:59 pm 7.02 7.25 0 906.25 Onsite Standard Technician Billable 7/13 Help Desk 2.1 PendingApproval -Closed 79375 Evolution Group Network and Phone swap 0 8/6 CS ASK FD - notes & times different from FD's entry for same visit onsite visit to swap netwok equipment, isp and phones 2 Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company)
17 42867 BMS SVC rclingan 7/20 10:53 am 1:24 pm 2.52 2.75 0 343.75 Onsite Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79355 New OCT machine 0 onsite visit to install viewer software for 4 exam rooms, worked with zeiss support to fix database after migration. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
18 42932 BMS NMFFL rclingan 7/21 8:42 am 9:50 am 1.13 1.25 0 156.25 Onsite Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79561 Segra Service light up | test and verify connection 0 onsite with segra technician Norm, terminate ethernet cable from basement, test connection, verify static, setup new gateway fiber talk with technician about need for two extensions from dmarc in basement to suite due to fact that client is getting phones and internet from segra. There is a fiber line from basement as well that he is going to try to have terminated to be used as the data line and we will turn the ethernet to voice data line. updated client on current status of ISP install 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
19 43352 BMS NMFFL rclingan 7/30 4:12 pm 5:12 pm 1.00 1.00 0 125.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 80054 Kats laptop memory upgrade 0 onsite replacement of memory and test to verify % usage is dropped 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
20 43349 BMS NMFFL rclingan 7/31 7:58 am 12:00 pm 4.03 4.25 0 531.25 Onsite Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 80156 Segra Cutover Time Tracking 0 onsite work to install new network equipment and cleanup rack fixed issues with printers after new equipment test phones and 911 address verification 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
21 43356 BMS HH rclingan 7/31 12:10 pm 12:58 pm 0.80 1.00 0 150.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 80157 SOAR Adobe issues 1 8/6 CS fixed remote entered as onsite fix adobe issues by consenting and granting permissions discussion about changes at aoc and annex 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)

Legend:
(hover over fields for details)

Error (24)
Warning (2)
Notice (1)


Tickets with over 5 hours in the current view (2)

Hours Ticket # Company Ticket Summary
7.25 79375 TN Evolution Group Network and Phone swap
7.00 79089 CT Access Control Install


Errors

Field Message Count
Audit Done  Audit incomplete  3
Work Type  No travel entry found for onsite (based on tech, date, company)  21
Total  24


Warnings

Field Message Count
Entry Status  Status = 'WrittenOff', work type not admin, correspondence or sales  1
Notes  Notes contain 'travel', work type not travel  1
Total  2


Notices

Field Message Count
Bill  Status = 'DoNotBill', work type not admin, correspondence or sales  1
Total  1


42376 - rclingan - 7/2 9:48 am - 76540 - IT questionnaire
No travel entry found for onsite (based on tech, date, company)

42378 - rclingan - 7/2 11:30 am - 78900 - Fraud Email
No travel entry found for onsite (based on tech, date, company)

42384 - rclingan - 7/2 4:13 pm - 78709 - Dock Setup for Suzette old office
No travel entry found for onsite (based on tech, date, company)
Status = 'WrittenOff', work type not admin, correspondence or sales
Status = 'DoNotBill', work type not admin, correspondence or sales

42355 - rclingan - 7/7 10:45 am - 78900 - Fraud Email
No travel entry found for onsite (based on tech, date, company)

42340 - rclingan - 7/7 1:34 pm - 79089 - Access Control Install
No travel entry found for onsite (based on tech, date, company)

42336 - rclingan - 7/8 12:00 pm - 79088 - NVR Identity issues
No travel entry found for onsite (based on tech, date, company)

42337 - rclingan - 7/8 1:29 pm - 79089 - Access Control Install
No travel entry found for onsite (based on tech, date, company)

42373 - rclingan - 7/9 11:16 am - 77237 - Miller network walk
No travel entry found for onsite (based on tech, date, company)
Audit incomplete
Notes contain 'travel', work type not travel

42453 - rclingan - 7/10 10:37 am - 79142 - Move Luisa Desk
No travel entry found for onsite (based on tech, date, company)

42455 - rclingan - 7/10 11:06 am - 78810 - New desktop for Josey
No travel entry found for onsite (based on tech, date, company)

42549 - rclingan - 7/13 11:28 am - 79215 - SOAR Intake forms
No travel entry found for onsite (based on tech, date, company)

42700 - rclingan - 7/13 2:11 pm - 79088 - NVR Identity issues
No travel entry found for onsite (based on tech, date, company)

42650 - rclingan - 7/14 6:00 am - 79088 - NVR Identity issues
No travel entry found for onsite (based on tech, date, company)
Audit incomplete

42654 - rclingan - 7/15 10:07 am - 79291 - Ford unable to access remote pc
No travel entry found for onsite (based on tech, date, company)

42763 - rclingan - 7/16 12:59 pm - 79355 - New OCT machine
No travel entry found for onsite (based on tech, date, company)

42798 - rclingan - 7/17 6:58 am - 79375 - Evolution Group Network and Phone swap
No travel entry found for onsite (based on tech, date, company)
Audit incomplete

42867 - rclingan - 7/20 10:53 am - 79355 - New OCT machine
No travel entry found for onsite (based on tech, date, company)

42932 - rclingan - 7/21 8:42 am - 79561 - Segra Service light up | test and verify connection
No travel entry found for onsite (based on tech, date, company)

43352 - rclingan - 7/30 4:12 pm - 80054 - Kats laptop memory upgrade
No travel entry found for onsite (based on tech, date, company)

43349 - rclingan - 7/31 7:58 am - 80156 - Segra Cutover Time Tracking
No travel entry found for onsite (based on tech, date, company)

43356 - rclingan - 7/31 12:10 pm - 80157 - SOAR Adobe issues
No travel entry found for onsite (based on tech, date, company)