Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:36:07 pm took 0.71 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « May 2026 » Company: all Ticket: 71559 [x] User: all Type: Remote [x] Role: all Bill: all Timesheet: all 4/27 5/4 5/11 5/18 5/25 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (2 of 2)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 39655 | BMS | HH | fdrewett | 5/1 | 2:00 pm | 9:00 pm | 7.00 | 7.00 | 0 | 1050.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | MX Cutover and final data migration | 0 | |||||||
| 2 | 39663 | BMS | HH | fdrewett | 5/2 | Sat | 9:00 pm | 10:00 pm | 1.00 | 1.00 | 0 | 150.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | triple-checking the migration of the email and shared drives | 0 | ||||||
| 3 | 39664 | BMS | HH | fdrewett | 5/3 | Sun | 12:00 pm | 2:00 pm | 2.00 | 2.00 | 0 | 300.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | final audit of the migrated data. | 0 | ||||||
| 4 | 39954 | BMS | HH | fdrewett | 5/5 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 150.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Meeting with Melissa, Jesse, and Ryan. | 0 | |||||||
| 5 | 39962 | BMS | HH | fdrewett | 5/6 | 11:00 am | 12:00 pm | 1.00 | 1.00 | 0 | 150.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Stopped by AOC to take a look at the trouble updating the bed log. We found that the issue was still with the version of the desktop software installed on the workstations. While we get that sorted, we are going to have them use the web-based version of Excel from Teams. | 0 | |||||||
| 6 | 39722 | BMS | HH | mleasure | 5/4 | 9:54 am | 12:31 pm | 2.62 | 2.75 | 0 | 412.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Assisted users at Gateway to log in and learn 365 | 0 | |||||||
| 7 | 39723 | BMS | HH | mleasure | 5/4 | 1:19 pm | 1:51 pm | 0.53 | 0.75 | 0 | 112.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Assisted users again with more 365 connections | 0 | |||||||
| 8 | 39738 | BMS | HH | mleasure | 5/4 | 3:19 pm | 3:44 pm | 0.42 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Updated ITGlue with 365 admin password OTP not working | 0 | |||||||
| 9 | 39671 | BMS | HH | rclingan | 5/1 | 8:30 am | 11:30 am | 3.00 | 3.00 | 0 | 450.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | continued work to prepare for transition later today. planning calls with jesse and melissa | 0 | |||||||
| 10 | 39679 | BMS | HH | rclingan | 5/1 | 5:30 pm | 11:30 pm | 6.00 | 6.00 | 0 | 900.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Begin mass wiping of devices as we transition to microsoft entra | 0 | |||||||
| 11 | 39670 | BMS | HH | rclingan | 5/2 | Sat | 11:40 am | 5:50 pm | 6.17 | 6.25 | 0 | 937.50 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work through machines with issues wiping setup autopilot and test to streamline the remaining machines to ensure project deadlines are met. deploy autopilot to machines and wipe | 0 | ||||||
| 12 | 39669 | BMS | HH | rclingan | 5/2 | Sat | 6:00 pm | 9:00 pm | 3.00 | 3.00 | 0 | 450.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Time joining to autopilot and wiping machines | 0 | ||||||
| 13 | 39668 | BMS | HH | rclingan | 5/3 | Sun | 6:00 pm | 7:15 pm | 1.25 | 1.25 | 0 | 187.50 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | wipe and reload machine for martha to replace acer machine | 0 | ||||||
| 14 | 39665 | BMS | HH | rclingan | 5/3 | Sun | 8:00 pm | 8:30 pm | 0.50 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Create Timezone policy to apply mountain standard time to all company joined devices. | 0 | ||||||
| 15 | 42465 | BMS | HH | rclingan | 5/4 | 12:00 pm | 5:00 pm | 5.00 | 5.00 | 0 | 750.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Work on the go live day for migration for all users. troubleshoot various issues | 0 | |||||||
| 16 | 42475 | BMS | HH | rclingan | 5/5 | 11:30 am | 1:50 pm | 2.33 | 2.50 | 0 | 375.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on soar rep setups for migration fix scanning for patricia and sandra help with connie laptop migration | 0 | |||||||
| 17 | 42477 | BMS | HH | rclingan | 5/5 | 2:30 pm | 4:30 pm | 2.00 | 2.00 | 0 | 300.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on aoc tracking not saving any changes made by previous users | 0 | |||||||
| 18 | 42478 | BMS | HH | rclingan | 5/5 | 8:30 pm | 10:00 pm | 1.50 | 1.50 | 0 | 225.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | check out apps issue on jesse machine and AOC front desk pc | 0 | |||||||
| 19 | 42479 | BMS | HH | rclingan | 5/6 | 8:00 am | 1:30 pm | 5.50 | 5.50 | 0 | 825.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Fallout from migration users still accessing google drive/calendar/docs revoke user access from all users except jesse and bms work with robert to fix his issues | 0 | |||||||
| 20 | 42481 | BMS | HH | rclingan | 5/6 | 2:30 pm | 4:15 pm | 1.75 | 1.75 | 0 | 262.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on cell phone plan famcare popups issues in edge assist delena | 0 | |||||||
| 21 | 39868 | BMS | HH | rclingan | 5/7 | 10:47 am | 11:04 am | 0.28 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Fixed medical file records access for anthony by installing 7zip and extracting the files with it instead of the unsigned process on the cd. | 0 | |||||||
| 22 | 42482 | BMS | HH | rclingan | 5/7 | 11:05 am | 4:00 pm | 4.92 | 5.00 | 0 | 750.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | cleanup laptop inventory wiping and removing google remnants work on issues with office help jesse export aoc calendar | 0 | |||||||
| 23 | 39992 | BMS | HH | rclingan | 5/11 | 8:30 am | 10:15 am | 1.75 | 1.75 | 0 | 262.50 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Migration continued cleanups - troubleshoot issues with housing distribution list - no issues, clarify correct email to send to with users. check dorothee email migration issues assist with new user creation and remind of template for new user creation add to groups restart email migration for dorothee to ensure no missed emails - report showed 2 with errors will need clarification from dorothee when she returns friday. | 0 | |||||||
| 24 | 42484 | BMS | HH | rclingan | 5/11 | 11:00 am | 12:00 pm | 1.00 | 1.00 | 0 | 150.00 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | help jesse and arias with adobe after migration | 0 | |||||||
| 25 | 42486 | BMS | HH | rclingan | 5/13 | 8:00 am | 1:00 pm | 5.00 | 5.00 | 0 | 750.00 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | accounting file path too long issues help jesse with wifi at gateway assist debbie with desktop issues assist connie with onedrive sync issues-revealing accounting file path too long issues audit accounting files and determine the extent of cleanup needed. | 0 | |||||||
| 26 | 42488 | BMS | HH | rclingan | 5/13 | 3:00 pm | 3:45 pm | 0.75 | 0.75 | 0 | 112.50 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work on audit of accounting files and formulate initial move/cleanup plan. | 0 | |||||||
| 27 | 42493 | BMS | HH | rclingan | 5/14 | 8:00 am | 9:54 am | 1.90 | 2.00 | 0 | 300.00 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 1 | 7/26 CS duplicate notes not an issue here | continued work setting up laptops from inventory into microsoft from google | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | ||||
| 28 | 42492 | BMS | HH | rclingan | 5/14 | 11:07 am | 11:49 am | 0.70 | 0.75 | 0 | 112.50 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 1 | 7/26 CS duplicate notes not an issue here | continued work setting up laptops from inventory into microsoft from google | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | ||||
| 29 | 42494 | BMS | HH | rclingan | 5/15 | 8:00 am | 10:00 am | 2.00 | 2.00 | 0 | 300.00 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on autopilot enrollment process and show him how to run through it for remaining laptops in inventory | 0 | |||||||
| 30 | 42495 | BMS | HH | rclingan | 5/15 | 11:00 am | 3:40 pm | 4.67 | 4.75 | 0 | 712.50 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on autopilot enrollment process and show him how to run through it for remaining laptops in inventory work on file path too long issues and distribution lists | 0 | |||||||
| 31 | 40316 | BMS | HH | rclingan | 5/19 | 9:08 am | 11:05 am | 1.95 | 2.00 | 0 | 300.00 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Cleanup of accounting sharepoint by archiving data based on folder color code created by Josie. Meeting to discuss plans and action to clean this up | 0 | |||||||
| 32 | 40319 | BMS | HH | rclingan | 5/19 | 11:49 am | 12:19 pm | 0.50 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | join to autopilot and wipe connies nebraska laptop | 0 | |||||||
| 33 | 40376 | BMS | HH | rclingan | 5/19 | 1:30 pm | 2:00 pm | 0.50 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | continued setup of connie machine | 0 |
Legend:
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 80.75 | 71559 | HH | Migration to M365 Time Tracking |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Duplicate notes | 2 |
| Total | 2 | |