Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:22:49 pm took 0.79 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Mar 2026 » Company: all Ticket: all User: fdrewett [x] Type: all Role: all Bill: all Timesheet: 3/2 3/9 3/16 3/23 3/30 [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 8)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 36191 | BMS | OMNI | fdrewett | 3/9 | 9:30 am | 10:00 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71609 | JY Recycling Issues | 0 | Call with Brandon They are having the following issues but we will need to wait for their internet to come back up before we take a look. He will call when it is ready for us to jump in and take a look. - Cashier - mugshot camera not working. - Scale - camera and printer not working. The EOD time is set to 5pm and they are still open some days at 5 -- need to move it to 6pm | 0 | |||||||
| 2 | 36186 | BMS | AIAM | fdrewett | 3/9 | 10:00 am | 10:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71608 | Sal unable to remote into JT Cashier | 0 | Worked with Steven on getting the server powered back on and ezcash started back up | 0 | |||||||
| 3 | 36217 | BMS | OMNI | fdrewett | 3/9 | 12:30 pm | 12:45 pm | 0.25 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71609 | JY Recycling Issues | 0 | Dan called checking in about JY - Let him know that their internet is still down and we are enable to take a look at anything until it comes back up. | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 4 | 36218 | BMS | OMNI | fdrewett | 3/9 | 2:00 pm | 2:30 pm | 0.50 | 0.50 | 0 | 62.50 | Correspondence NC | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71609 | JY Recycling Issues | 0 | spoke to Brandon and the internet is still down. called Dan and let him know that we are still on hold | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 5 | 36235 | BMS | OMNI | fdrewett | 3/9 | 2:30 pm | 3:45 pm | 1.25 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71558 | PHPStorm Activation for Glenn | 0 | Worked with Glenn and Kevin to sort out what email accounts are used for each of the devs phpstorm accounts. Once the accounts were figured out found that Glenn was in "Offline mode" and needed to be signed back in | 0 | |||||||
| 6 | 36247 | BMS | MEC | fdrewett | 3/9 | 4:00 pm | 5:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71557 | 5 new desktop setups | 0 | installed and activated Culvert Master and Flow Master. Installed Google Earth Pro and Copied over the settings from the old pc. Tested and we are good. | 0 | |||||||
| 7 | 36346 | BMS | IC | fdrewett | 3/10 | 7:30 am | 8:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71642 | URGENT! Fake domain created to impersonate Insight Construction | 0 | took a look at the security settings in M365 and called Lisa to talk through the plan. Handed off to Ryan | 0 | |||||||
| 8 | 36355 | BMS | PPT | fdrewett | 3/10 | 9:30 am | 10:00 am | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71612 | Replace Phone - Celeste Office ext 207 | 0 | travel time | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 9 | 36351 | BMS | PPT | fdrewett | 3/10 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71612 | Replace Phone - Celeste Office ext 207 | with Marc - marking not billable for my time | 0 | Onsite - replaced the handset for ext 207 and configured the scan destinations on the printer in Celeste's Office. 1 LL scans and a Secure scans folder in HR | 2 | Notices: Bill: Status = 'NoCharge', Int Notes: Internal notes | Bill: Status = 'NoCharge', Int Notes: Internal notes | ||||
| 10 | 36391 | BMS | AIAM | fdrewett | 3/10 | 1:00 pm | 1:30 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71682 | AMR - New vibration sensor for the mill | 0 | Call with Richard. going over what needs to be done and the timeline. The device was shipped and will be in next week | 0 | |||||||
| 11 | 36392 | BMS | AIAM | fdrewett | 3/10 | 3:00 pm | 3:30 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71682 | AMR - New vibration sensor for the mill | 0 | Did a little research on the device getting connected to the network Dodge x2000 gateway and called Richard back. This device needs to be installed within Bluetooth / Wi-Fi range of the sensors. not in the PLC cabinet [MN7006-X2000-Gateway-Plug-and-Play.pdf](https://assets.dodgeindustrial.com/m/6b841e67a9a295cd/original/MN7006-X2000-Gateway-Plug-and-Play.pdf) | 0 | |||||||
| 12 | 36410 | BMS | SVC | fdrewett | 3/10 | 3:30 pm | 4:15 pm | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71691 | Medicare Connectivity Questions | 0 | Reviewed CMS HETS Trading Partner Agreement \(TPA\) Appendix C – Connectivity with client. Investigated connectivity options \(Extranet vs. Internet\), X.509 digital certificate requirements, and how HETS connectivity relates to client's M365 environment. Researched client's practice management software \(CrystalPM\) and determined that CrystalPM uses Trizetto as its clearinghouse for 270/271 Medicare eligibility transactions. Trizetto is already an established HETS trading partner and handles HETS connectivity on the client's behalf — meaning a direct HETS TPA is likely not required for their current setup. Advised client to verify with the party who initiated the TPA request \(CMS, consultant, or other\) to confirm whether a direct connection is actually needed before proceeding with obtaining an X.509 certificate or submitting this form. Provided MCARE Help Desk contact \(866-324-7315\) for follow-up. Time: 0.75 hrs | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 13 | 36412 | BMS | PPT | fdrewett | 3/10 | 8:30 pm | 8:31 pm | 0.02 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71690 | My Computer Screen | 0 | Hi Loraine! I'll reach out in the morning and we can take a look at it Thanks! | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 14 | 36521 | BMS | OMNI | fdrewett | 3/12 | 10:00 am | 11:30 am | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71778 | OMNI Weekly meeting | 0 | Weekly Meeting | 0 | |||||||
| 15 | 36540 | BMS | AIAM | fdrewett | 3/12 | 2:30 pm | 3:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71784 | AMR - wifi in the office cutting out | 0 | took a look at the settings in unifi and found that the rabbit ears on the roof maybe interfering with the wifi in the office. disabled them and we will see what it looks like the rest of the day and tomorrow. | 0 | |||||||
| 16 | 36564 | BMS | SVC | fdrewett | 3/12 | 3:00 pm | 3:30 pm | 0.50 | 0.50 | 0 | 62.50 | Correspondence NC | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71678 | Joaquin issue with Crystal PM | 0 | Spoke to Cruzita and she thinks this is a permissions issue between the settings with the manager account and the employee. She is going to check it out and let us know if she needs anything. Closing up the ticket | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 17 | 36689 | BMS | TSSNM | fdrewett | 3/13 | 1:30 pm | 3:00 pm | 1.50 | 1.50 | 0 | 187.50 | Onsite | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 70707 | new workstation for Gary | 0 | Converted projects@thesignstorenm.com from a shared mailbox to a full user account and configured it on Kimi's workstation. Cleaned up shared access permissions for the remaining accounts. | 0 | |||||||
| 18 | 36691 | BMS | TSSNM | fdrewett | 3/13 | 3:00 pm | 3:30 pm | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 70707 | new workstation for Gary | 0 | Drive back to the office | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' |
Legend:
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Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'NoCharge' | 7 |
| Int Notes | Internal notes | 1 |
| Notes | Notes longer than 500 characters | 1 |
| Total | 9 | |