Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:21:22 pm took 0.34 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Feb 2026 » Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: 2/2 2/9 2/16 2/23 [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 2)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 36268 | BMS | SONM | fdrewett | 2/24 | 12:00 pm | 2:00 pm | 2.00 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 68590 | Apple Business Account Setup and troubleshooting | 0 | * dropped off the mac and worked on the apple business account * brought back an ipad to play with | 0 | |||||||
| 2 | 36269 | BMS | TFF | fdrewett | 2/25 | 12:00 pm | 1:30 pm | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 71637 | PCI Compliance review | 0 | Reviewed and completed the PCI Compliance Self-Assessment Questionnaire \(SAQ\) as requested. Answered all applicable compliance questions and performed a rescan of the external/public IP address to validate current PCI DSS scan results. Coordinated findings with Kathy to ensure accurate reporting. | 0 | |||||||
| 3 | 36272 | BMS | OMNI | fdrewett | 2/26 | 9:45 am | 11:00 am | 1.25 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 71636 | Omni Meeting | 0 | weekly meeting | 0 | |||||||
| 4 | 35548 | BMS | HH | rclingan | 2/23 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 67772 | A-4991 | A-4543 Internal microphone not working | 0 | user pulled files from device a-4543 microphone is working | 0 | |||||||
| 5 | 35549 | BMS | HH | rclingan | 2/23 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70370 | Machine Reloads | 0 | dropped off machines with jesse | 0 | |||||||
| 6 | 35543 | BMS | AIAM | rclingan | 2/23 | 11:30 am | 11:37 am | 0.12 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70439 | New voicemail from Acme Main (505) 345-2457 | 0 | force closed adobe and checked that sage needs updates on the server | 0 | |||||||
| 7 | 35619 | BMS | HH | rclingan | 2/24 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 67772 | A-4991 | A-4543 Internal microphone not working | 0 | returned laptop to bug and ensured she was good to go | 0 | |||||||
| 8 | 35618 | BMS | SVC | rclingan | 2/24 | 10:05 am | 10:20 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70474 | New voicemail from Cruzita Sandoval (505) 363-1453 | 0 | checked crystal server and verified operation verified with end users they are able to access server | 0 | |||||||
| 9 | 35602 | BMS | JGCPA | rclingan | 2/24 | 12:15 pm | 1:00 pm | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70388 | No Subject | 0 | cleaned up disc space and repaired windows | 0 | |||||||
| 10 | 35664 | BMS | PPT | rclingan | 2/25 | 11:30 am | 12:30 pm | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70377 | scanners in LL | 0 | replaced scanner in the middle desk and checked out other front desk scanner problems | 1 | Notices: Work Type: No travel entry found for onsite (based on tech, date, ticket) | Work Type: No travel entry found for onsite (based on tech, date, ticket) | |||||
| 11 | 35658 | BMS | PPT | rclingan | 2/25 | 12:15 pm | 12:30 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70561 | Security alert for nrejda@paradigmnm.com | 0 | setup calendars for celeste to be a manager | 0 | |||||||
| 12 | 37434 | BMS | PPT | rclingan | 2/25 | 12:29 pm | 12:30 pm | 0.02 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70425 | Re: scanners in LL | 3/24 manually added missing trip charge for onsite -- CS | 0 | 2 | Notices: Int Notes: Internal notes, Notes: Missing notes for travel | Int Notes: Internal notes, Notes: Missing notes for travel | |||||
| 13 | 35665 | BMS | PPT | rclingan | 2/25 | 12:30 pm | 1:30 pm | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70425 | Re: scanners in LL | 0 | Added scanner for belen front desk | 0 | |||||||
| 14 | 35657 | BMS | JGCPA | rclingan | 2/25 | 2:30 pm | 2:45 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70565 | File Access | 0 | download and restore onedrive folders to parilee after the email migration to restore document access. | 0 | |||||||
| 15 | 35673 | BMS | HH | rclingan | 2/26 | 9:15 am | 9:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70582 | cameras AOC | 0 | setup aoc cameras for arias | 0 | |||||||
| 16 | 35674 | BMS | HH | rclingan | 2/26 | 9:30 am | 9:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70582 | cameras AOC | 0 | setup unifi open vpn server and create user account for jesse and arias VPN fully blocked at annex cannot download client from openvpn site setup arias on open vpn and test connection | 0 | |||||||
| 17 | 35677 | BMS | AIAM | rclingan | 2/26 | 9:45 am | 10:00 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70583 | New voicemail from (505) 345-2457 | 0 | uninstalled and reinstalled adobe as it keeps trying to upgrade to pro and then fails. paula does not have a license for pro | 0 | |||||||
| 18 | 35680 | BMS | IC | rclingan | 2/26 | 10:00 am | 10:15 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70587 | rays computer beeping | 0 | remote in and check rays computer for updates - install bios update | 0 | |||||||
| 19 | 35738 | BMS | SVC | rclingan | 2/26 | 10:45 am | 11:00 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70592 | crystal PM issues | 0 | updated crystal servers restart weave services | 0 | |||||||
| 20 | 35713 | BMS | HH | rclingan | 2/27 | 8:43 am | 8:50 am | 0.12 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70699 | Fw: SOAR Training Registration Questions | 0 | Records are in DNS | 0 | |||||||
| 21 | 35739 | BMS | SVC | rclingan | 2/27 | 9:45 am | 11:30 am | 1.75 | 1.75 | 0 | 218.75 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70592 | crystal PM issues | 0 | worked with crystal support to troubleshoot issue with routing slip doc tested on multiple machines with no issues fixed evie crystal not updating - it was in coming from a onedrive folder somehow and was not updating for this reason. | 0 | |||||||
| 22 | 35737 | BMS | JGCPA | rclingan | 2/27 | 11:27 am | 12:27 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 70491 | New voicemail from Robert Clark Main Office Line (505) 884-3703 | 0 | cleared disc space on angelica machine 66.5gb free now | 0 | |||||||
| 23 | 35746 | BMS | HH | rclingan | 2/27 | 1:45 pm | 2:00 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70708 | Ashlie Martinez | 0 | user has been deleted | 0 |
Legend:
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Notices
| Field | Message | Count |
|---|---|---|
| Int Notes | Internal notes | 1 |
| Notes | Missing notes for travel | 1 |
| Work Type | No travel entry found for onsite (based on tech, date, ticket) | 1 |
| Total | 3 | |