Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:23:14 pm took 0.53 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Apr 2026 » Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/30 4/6 4/13 4/20 4/27 Board: all Entry Status: WrittenOff [x] Ticket Status: all Issue: all [reset] Progress: 0% (0 of 13)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 39581 | BMS | NMLGL | dlovato | 4/30 | 3:01 pm | 3:02 pm | 0.02 | 0.25 | 0 | 31.25 | Admin | Standard Technician | DoNotBill | 4/27 | Help Desk | WrittenOff | -Closed | SLA - Resolved | 71633 | NMLGL eDiscovery | 0 | Closing ticket | 0 | |||||||
| 2 | 38151 | BMS | MEC | fdrewett | 4/6 | 9:00 am | 9:05 am | 0.08 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 4/6 | Help Desk 2.1 | WrittenOff | -Closed | 73191 | Plotter Issues on Rick's pc | 0 | Called and spoke to Jana. Reached out to the printer guys to see if we can schedule a time to meet at the MEC office to check out the plotter. | 0 | |||||||
| 3 | 38210 | BMS | TFF | fdrewett | 4/6 | 12:31 pm | 12:42 pm | 0.18 | 1.00 | 0 | 25.00 | Travel | Standard Technician | DoNotBill | 4/6 | Help Desk 2.1 | WrittenOff | -Closed | 73831 | Jerome Battery Backup | 0 | Travel to Client Site. | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | ||||
| 4 | 38211 | BMS | TFF | fdrewett | 4/6 | 12:42 pm | 1:05 pm | 0.38 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | DoNotBill | 4/6 | Help Desk 2.1 | WrittenOff | -Closed | 73831 | Jerome Battery Backup | 0 | checkout ups beeping and kathy's email on jerome pc. | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | ||||
| 5 | 38519 | BMS | IC | fdrewett | 4/10 | 8:23 am | 8:44 am | 0.35 | 1.00 | 0 | 25.00 | Travel | Standard Technician | DoNotBill | 4/6 | Help Desk 2.1 | WrittenOff | -Closed | 74087 | Fw: My Email | not billable - ride along with Ryan | 0 | Travel for onsite visit. | 3 | Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Int Notes: Internal notes | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Int Notes: Internal notes | |||
| 6 | 38520 | BMS | IC | fdrewett | 4/10 | 8:44 am | 9:34 am | 0.83 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | DoNotBill | 4/6 | Help Desk 2.1 | WrittenOff | -Closed | 74087 | Fw: My Email | ride along with Ryan | 0 | fixed issues with courtney and damian emails/file explorer setup monitors for chrystal new pc dropped off laptop for erika and ensured vpn and rdp connection were working. | 3 | Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Int Notes: Internal notes | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Int Notes: Internal notes | |||
| 7 | 38777 | BMS | IC | fdrewett | 4/15 | 8:30 am | 9:00 am | 0.50 | 0.50 | 0 | 62.50 | Admin | Standard Technician | DoNotBill | 4/13 | Help Desk 2.1 | WrittenOff | -Closed | 74270 | Damian Continued Email Issues | 0 | brain dump with Marc | 0 | |||||||
| 8 | 38959 | BMS | IC | fdrewett | 4/17 | 10:04 am | 10:23 am | 0.32 | 1.00 | 0 | 25.00 | Travel | Standard Technician | DoNotBill | 4/13 | Help Desk 2.1 | WrittenOff | -Closed | 68336 | New Laptops and Setups for Welding Shop & Conference Set Up | 0 | Travel for onsite visit. | 3 | Errors: Work Type: No onsite entry found for travel (based on tech, date, company); Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Work Type: No onsite entry found for travel (based on tech, date, company) | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | |||
| 9 | 39001 | BMS | JGCPA | fdrewett | 4/20 | 8:30 am | 8:36 am | 0.10 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 4/20 | Help Desk 2.1 | WrittenOff | -Closed | 74503 | Voicemail | 0 | Frank Drewett Mon 04/20/2026 8:32 AM UTC-06 called and left a message for Amy Called the main line and they said they figured out the issue with VM Contact info for Ambitions Consulting Group 505-386-0123 support email support@ambitionsgroup.com The old Black Moon email still works too help@blackmoon.systems if needed my cell is 505-273-9685 and frank@ambitionsgroup.com | 0 | |||||||
| 10 | 39007 | BMS | AIAM | fdrewett | 4/20 | 9:01 am | 9:06 am | 0.08 | 0.10 | 0 | - | Correspondence NC | Standard Technician | NoCharge | 4/20 | Help Desk 2.1 | WrittenOff | -Cancelled | 74509 | Test Ticket | 0 | test reply | 2 | Errors: Billed: Billed time not rounded to 15 minutes; Notices: Bill: Status = 'NoCharge' | Billed: Billed time not rounded to 15 minutes | Bill: Status = 'NoCharge' | ||||
| 11 | 39154 | BMS | NMLGL | fdrewett | 4/22 | 11:20 am | 11:25 am | 0.08 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 4/20 | Help Desk 2.1 | WrittenOff | -Closed | 74213 | NMLGL - Charles email issues on iphone. | 0 | Called and left a message for Charles | 0 | |||||||
| 12 | 39416 | BMS | JGCPA | fdrewett | 4/28 | 9:30 am | 9:40 am | 0.17 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 4/27 | Help Desk 2.1 | WrittenOff | -Closed | 74893 | No Subject | 0 | called and checked in with Amy. she just needs a new mouse. She is going to run over to Staples. | 0 | |||||||
| 13 | 38923 | BMS | NMLGL | mleasure | 4/17 | 8:49 am | 8:51 am | 0.03 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 4/13 | Help Desk 2.1 | WrittenOff | -Closed | 74383 | A few issues at the Osuna NMLGL office | 0 | Deborah, Ryan asked me to reach out and find out when you will be available today to troubleshoot the issues on your machine. Respectfully, Marc | 0 | |||||||
| 14 | 37921 | BMS | IC | rclingan | 4/1 | 8:19 am | 8:30 am | 0.18 | 0.25 | 0 | - | Sales | Sales | DoNotBill | 3/30 | Help Desk 2.1 | WrittenOff | -Closed | 72923 | Upgrade computer for new employee | 0 | worked on quote and spoke to lisa about computer. | 1 | Notices: Work Role: Role not Standard Technician | Work Role: Role not Standard Technician | |||||
| 15 | 37995 | BMS | IC | rclingan | 4/1 | 2:42 pm | 3:00 pm | 0.30 | 0.50 | 0 | - | Sales | Sales | DoNotBill | 3/30 | Help Desk 2.1 | WrittenOff | -Closed | 72923 | Upgrade computer for new employee | 0 | Order new computer after quote approval as lenovo shows only 4 left. work on client request for monitors as well | 1 | Notices: Work Role: Role not Standard Technician | Work Role: Role not Standard Technician | |||||
| 16 | 38052 | BMS | NMLGL | rclingan | 4/2 | 11:25 am | 11:39 am | 0.23 | 0.25 | 0 | - | Sales | Sales | DoNotBill | 3/30 | Help Desk 2.1 | WrittenOff | -Closed | 73604 | Laptop Request for Trial | 0 | worked on gathering product info for quote provided information to kathy in teams message [ThinkPad T14 Gen 6 AMD \(14″\)](https://www.lenovo.com/us/lenovopro/en/p/laptops/thinkpad/thinkpadt/thinkpad-t14-gen-6-14-inch-amd/21qj00cqus) ***System Specs:* \(Edit\)** * Processor: AMD Ryzen™ AI 5 PRO 340 Processor \(2.00 GHz up to 4.80 GHz\) * Operating System: Windows 11 Pro 64 * Graphic Card: Integrated AMD Radeon™ 840M * Memory: 16 GB DDR5-5600MT/s \(SODIMM\) * Storage: 512 GB SSD M.2 2280 PCIe Gen4 TLC Opal * Display: 14" WUXGA \(1920 x 1200\), IPS, Anti-Glare, Non-Touch, 45%NTSC, 400 nits, 60Hz * Camera: 5MP RGB with Microphone and Privacy Shutter * Fingerprint Reader: Fingerprint Reader * Keyboard: Backlit, Black - English \(US\) * WIFI: MediaTek Wi-Fi 7 MT7925 2x2 BE & Bluetooth® 5.4 our cost 1149 Price 1219 3y warranty upgrade cost 225.14 price 250.16 | 2 | Notices: Notes: Notes longer than 500 characters, Work Role: Role not Standard Technician | Notes: Notes longer than 500 characters, Work Role: Role not Standard Technician | |||||
| 17 | 38059 | BMS | NMLGL | rclingan | 4/2 | 12:15 pm | 12:22 pm | 0.12 | 0.25 | 0 | - | Sales | Sales | DoNotBill | 3/30 | Help Desk 2.1 | WrittenOff | -Closed | 73604 | Laptop Request for Trial | 0 | Order laptop after quote is approved | 1 | Notices: Work Role: Role not Standard Technician | Work Role: Role not Standard Technician | |||||
| 18 | 38438 | BMS | IC | rclingan | 4/9 | 11:45 am | 12:00 pm | 0.25 | 0.25 | 0 | - | Sales | Sales | DoNotBill | 4/6 | Help Desk 2.1 | WrittenOff | -Closed | 68336 | New Laptops and Setups for Welding Shop & Conference Set Up | 0 | Begin Provision on 14" laptop | 1 | Notices: Work Role: Role not Standard Technician | Work Role: Role not Standard Technician | |||||
| 19 | 38439 | BMS | IC | rclingan | 4/9 | 12:30 pm | 12:45 pm | 0.25 | 0.25 | 0 | - | Sales | Sales | DoNotBill | 4/6 | Help Desk 2.1 | WrittenOff | -Closed | 68336 | New Laptops and Setups for Welding Shop & Conference Set Up | 0 | begin updates on 14" laptop | 1 | Notices: Work Role: Role not Standard Technician | Work Role: Role not Standard Technician | |||||
| 20 | 39130 | BMS | HH | rclingan | 4/21 | 3:28 pm | 4:00 pm | 0.53 | 0.75 | 0 | - | Sales | Sales | DoNotBill | 4/20 | Sales | WrittenOff | >Closed | 74615 | New Computer for the CFO | 0 | get quote items together discuss stock qty of unit with lucas ordered item | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician | Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician |
Legend:
(hover over fields for details)
Errors
| Field | Message | Count |
|---|---|---|
| Billed | Billed time not rounded to 15 minutes | 1 |
| Work Type | No onsite entry found for travel (based on tech, date, company) | 1 |
| Total | 2 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not admin, correspondence or sales | 5 |
| Total | 5 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not admin, correspondence or sales | 5 |
| Bill | Status = 'NoCharge' | 1 |
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 1 |
| Int Notes | Internal notes | 2 |
| Notes | Notes longer than 500 characters | 1 |
| Work Role | Role not Standard Technician | 7 |
| Total | 17 | |