Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:22:10 pm took 0.43 seconds version: b85cbb8 helpers: v2

Territory: BMS Month: « Mar 2026 » Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  3/2 3/9 3/16 3/23 3/30 Board: all Entry Status: WrittenOff [x] Ticket Status: all Issue: all [reset] Progress: 0% (0 of 10)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 37331 BMS NMLGL dlovato 3/24 11:18 am 11:29 am 0.18 0.20 0 25.00 Remote Standard Technician DoNotBill 3/23 Help Desk WrittenOff -Closed | SLA - Resolved 71633 NMLGL eDiscovery 0 Started list 3 Errors: Billed: Billed time not rounded to 15 minutes; Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Billed: Billed time not rounded to 15 minutes Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales Bill: Status = 'DoNotBill', work type not admin, correspondence or sales
2 36121 BMS BMS fdrewett 3/3 12:45 pm 2:30 pm 1.75 1.80 0 315.00 Remote Standard Technician Billable 3/2 Help Desk 2.1 WrittenOff -Closed 70420 Fwd: TFF / Annual PCI Compliance 0 Reviewed and completed the PCI Compliance Self-Assessment Questionnaire \(SAQ\) as requested. Answered all applicable compliance questions and performed a rescan of the external/public IP address to validate current PCI DSS scan results. Coordinated findings with Kathy to ensure accurate reporting. 3 Errors: Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS'; Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS' Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales
3 36835 BMS AIAM fdrewett 3/16 2:41 pm 3:09 pm 0.47 1.00 0 25.00 Travel Standard Technician DoNotBill 3/16 Help Desk 2.1 WrittenOff -Closed 71682 AMR - New vibration sensor for the mill 0 travel from amr 3 Errors: Work Type: No onsite entry found for travel (based on tech, date, company); Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Work Type: No onsite entry found for travel (based on tech, date, company) Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales Bill: Status = 'DoNotBill', work type not admin, correspondence or sales
4 37428 BMS BMS fdrewett 3/25 10:45 am 11:00 am 0.25 0.30 0 - Correspondence NC Standard Technician NoCharge 3/23 Help Desk 2.1 WrittenOff -Closed 73180 Fwd: RE: ConnectWise Case #03189610 Received Fw: Merger and Acquisition Request [ ref:!00D6g06Ohu 0 Hi Liam, Thank you for reaching out — no worries on the delay, I appreciate you picking this up. Happy to answer your questions: • Surviving company: Ambitions Consulting Group \(ACG\) • M&A stage: Completed • Points of contact / signers: - Black Moon Systems: Frank Drewett \(Owner\) — fdrewett@ambitionsgroup.com / 505-273-9685 - Ambitions Consulting Group: Lucas Rael \(Owner\) — lrael@ambitionsgroup.com • Primary contact on ACG account: Lucas Rael — lrael@ambitionsgroup.com. Please let me know if you need anything additional from him to move forward. • Closing date: We'd like to get this completed as quickly as possible — ideally before our next renewal date. Please let me know if you need a specific date and I can coordinate. Thanks Frank 4 Errors: Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS'; Notices: Bill: Status = 'NoCharge', Notes: Notes longer than 500 characters Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS' Bill: Status = 'NoCharge', Notes: Notes longer than 500 characters
5 37430 BMS BMS fdrewett 3/25 11:01 am 11:04 am 0.05 0.10 0 - Correspondence NC Standard Technician NoCharge 3/23 Help Desk 2.1 WrittenOff -Closed 73180 Fwd: RE: ConnectWise Case #03189610 Received Fw: Merger and Acquisition Request [ ref:!00D6g06Ohu 0 Sorry one last note. We have migrated over the companies and contacts. Is ConnectWise able to help move over old tickets? if not all good Thanks Frank 3 Errors: Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS'; Notices: Bill: Status = 'NoCharge' Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS' Bill: Status = 'NoCharge'
6 37595 BMS PPT fdrewett 3/27 9:00 am 9:15 am 0.25 0.25 0 31.25 Correspondence NC Standard Technician DoNotBill 3/23 - WrittenOff - - - 0 Quick Question about scheduling a time next week to meet up with Donald 2 Errors: Ticket #: No ticket #; Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' Ticket #: No ticket # Board: Board not 'Help Desk' or 'Help Desk 2.1'
7 37888 BMS CT fdrewett 3/31 11:00 am 11:15 am 0.25 1.00 0 25.00 Travel Standard Technician DoNotBill 3/30 Help Desk 2.1 WrittenOff -Closed 73460 Door access reader not working 0 4 Errors: Work Type: No onsite entry found for travel (based on tech, date, company); Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Notes: Missing notes for travel Work Type: No onsite entry found for travel (based on tech, date, company) Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Notes: Missing notes for travel
8 37889 BMS CT fdrewett 3/31 11:30 am 11:45 am 0.25 0.25 0 31.25 Remote Standard Technician DoNotBill 3/30 Help Desk 2.1 WrittenOff -Closed 73460 Door access reader not working 0 Met Ryan onsite but he has solved the issue right as I got there 3 Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Work Type: Possible onsite/remote mismatch (work type vs notes); Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Work Type: Possible onsite/remote mismatch (work type vs notes) Bill: Status = 'DoNotBill', work type not admin, correspondence or sales
9 36323 BMS BMS rclingan 3/10 8:43 am 8:58 am 0.25 0.30 0 52.50 Remote Standard Technician Billable 3/9 Help Desk 2.1 WrittenOff -Closed 71647 Re: Google Meets premium 0 look at options for google meet premium better options exist through zoom or teams to provide this function in the short term as we move away from google. 3 Errors: Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS'; Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS' Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales
10 36327 BMS BMS rclingan 3/10 10:10 am 10:31 am 0.35 0.40 0 70.00 Remote Standard Technician Billable 3/9 Help Desk 2.1 WrittenOff -Closed 71647 Re: Google Meets premium 0 setup zoom workplace account and add bug as a user assign license to bug account 3 Errors: Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS'; Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS' Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales

Legend:
(hover over fields for details)

Error (14)
Warning (8)
Notice (9)


Errors

Field Message Count
Billed  Billed time not rounded to 15 minutes  6
Company  Company = 'BMS'  5
Ticket #  No ticket #  1
Work Type  No onsite entry found for travel (based on tech, date, company)  2
Total  14


Warnings

Field Message Count
Entry Status  Status = 'WrittenOff', work type not admin, correspondence or sales  7
Work Type  Possible onsite/remote mismatch (work type vs notes)  1
Total  8


Notices

Field Message Count
Bill  Status = 'DoNotBill', work type not admin, correspondence or sales  4
Bill  Status = 'NoCharge'  2
Board  Board not 'Help Desk' or 'Help Desk 2.1'  1
Notes  Missing notes for travel  1
Notes  Notes longer than 500 characters  1
Total  9


37331 - dlovato - 3/24 11:18 am - 71633 - NMLGL eDiscovery
Billed time not rounded to 15 minutes
Status = 'WrittenOff', work type not admin, correspondence or sales
Status = 'DoNotBill', work type not admin, correspondence or sales

36121 - fdrewett - 3/3 12:45 pm - 70420 - Fwd: TFF / Annual PCI Compliance
Company = 'BMS'
Billed time not rounded to 15 minutes
Status = 'WrittenOff', work type not admin, correspondence or sales

36835 - fdrewett - 3/16 2:41 pm - 71682 - AMR - New vibration sensor for the mill
No onsite entry found for travel (based on tech, date, company)
Status = 'WrittenOff', work type not admin, correspondence or sales
Status = 'DoNotBill', work type not admin, correspondence or sales

37428 - fdrewett - 3/25 10:45 am - 73180 - Fwd: RE: ConnectWise Case #03189610 Received Fw: Merger and Acquisition Request [ ref:!00D6g06Ohu
Company = 'BMS'
Billed time not rounded to 15 minutes
Status = 'NoCharge'
Notes longer than 500 characters

37430 - fdrewett - 3/25 11:01 am - 73180 - Fwd: RE: ConnectWise Case #03189610 Received Fw: Merger and Acquisition Request [ ref:!00D6g06Ohu
Company = 'BMS'
Billed time not rounded to 15 minutes
Status = 'NoCharge'

37595 - fdrewett - 3/27 9:00 am - - - -
No ticket #
Board not 'Help Desk' or 'Help Desk 2.1'

37888 - fdrewett - 3/31 11:00 am - 73460 - Door access reader not working
No onsite entry found for travel (based on tech, date, company)
Status = 'WrittenOff', work type not admin, correspondence or sales
Status = 'DoNotBill', work type not admin, correspondence or sales
Missing notes for travel

37889 - fdrewett - 3/31 11:30 am - 73460 - Door access reader not working
Possible onsite/remote mismatch (work type vs notes)
Status = 'WrittenOff', work type not admin, correspondence or sales
Status = 'DoNotBill', work type not admin, correspondence or sales

36323 - rclingan - 3/10 8:43 am - 71647 - Re: Google Meets premium
Company = 'BMS'
Billed time not rounded to 15 minutes
Status = 'WrittenOff', work type not admin, correspondence or sales

36327 - rclingan - 3/10 10:10 am - 71647 - Re: Google Meets premium
Company = 'BMS'
Billed time not rounded to 15 minutes
Status = 'WrittenOff', work type not admin, correspondence or sales