Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:41:22 pm took 0.41 seconds version: b85cbb8 helpers: v1
Territory: BMS Date: 5/18/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: 5/18 [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset]
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 40252 | BMS | AIAM | fdrewett | 5/18 | 10:30 am | 11:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75758 | AMR - ATM Offline | 0 | Worked with Kari over the phone and found that the server for the atm was powered off. walked her through the reboot. Resent the configuration to the ATM and tested. Spent some time looking at the logs to see if we could find the reason for the outage. looks like there was a power outage for a moment | 0 | |||||||
| 2 | 40249 | BMS | SBI | rclingan | 5/18 | 10:29 am | 10:37 am | 0.13 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75755 | Need Help on Possible Virus on Asset Tag #A-4727 | 0 | Fix bogus virus notifications | 0 | |||||||
| 3 | 40265 | BMS | NMLGL | rclingan | 5/18 | 12:58 pm | 1:13 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75767 | Kathy needs access to giovanna email while she is out to get phones ordered | 0 | Provide kathy with delegate access to giovanna email and log kathy back into her workstation | 0 | |||||||
| 4 | 40267 | BMS | NMFFL | rclingan | 5/18 | 1:22 pm | 1:52 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75770 | A-4853 Issues | Screen Flickering | Adobe Issues | WinApps(Start menu, explorer etc) | 0 | Ran SFC /scannow as well as dism and cleared corrupt files, restart and test if issues persist. | 0 | |||||||
| 5 | 40283 | BMS | IC | rclingan | 5/18 | 2:00 pm | 3:45 pm | 1.75 | 1.75 | 0 | 218.75 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75777 | Install project on johns laptop | Clean up laptop | 0 | Worked with courtney to remove old expired ninja agent, enable johns account for active directory, reset passwords for email and john, removed 32 bit versions of office apps, installed 64 bit version of project and office, ensure apps launch and are licensed properly. | 0 |
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