Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:24:01 pm took 0.51 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 3/30/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/30 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 6)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 37799 | BMS | OMNI | fdrewett | 3/30 | 12:30 pm | 1:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/30 | - | Billed | - | - | - | 0 | Unboxed, setup, and tested the little transcription device. | 2 | Errors: Ticket #: No ticket #; Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Ticket #: No ticket # | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 2 | 37798 | BMS | OMNI | fdrewett | 3/30 | 1:00 pm | 1:30 pm | 0.50 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 3/30 | - | Billed | - | - | - | 0 | Onsite to drop off the little transcription device | 3 | Errors: Ticket #: No ticket #, Work Type: No travel entry found for onsite (based on tech, date, company); Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Ticket #: No ticket #, Work Type: No travel entry found for onsite (based on tech, date, company) | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 3 | 37722 | BMS | IC | rclingan | 3/30 | 7:45 am | 8:00 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | Billed | -Closed | 73376 | Issues with conference room pc network shares | 0 | remoted into pc and checked network shares network shares have remapped by group policy and are working now check document that they were having issues with. | 0 | |||||||
| 4 | 37724 | BMS | HH | rclingan | 3/30 | 8:00 am | 8:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73381 | Debbie account suspended | 0 | check out Debbie account view all logs associated with security/sign in only one event found this event triggered the suspension "Suspicious login attempt" Changed password and provided it to Debbie then unsuspended account. | 0 | |||||||
| 5 | 37727 | BMS | HH | rclingan | 3/30 | 8:30 am | 8:44 am | 0.23 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73377 | Anthony Gonzales | 0 | deleted user account | 0 | |||||||
| 6 | 37747 | BMS | IC | rclingan | 3/30 | 8:58 am | 9:14 am | 0.27 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/30 | Help Desk 2.1 | Billed | -Closed | 72400 | Desktop For project manager | 0 | 1 | Notices: Notes: Missing notes for travel | Notes: Missing notes for travel | ||||||
| 7 | 37749 | BMS | IC | rclingan | 3/30 | 9:14 am | 9:50 am | 0.60 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 3/30 | Help Desk 2.1 | Billed | -Closed | 72400 | Desktop For project manager | 0 | Setup Erika monitors with proper display adapters add project to erika account/pc check scan folders function fix scan user password for scan folders to function | 0 | |||||||
| 8 | 37746 | BMS | HH | rclingan | 3/30 | 9:30 am | 9:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73333 | Fw: Adobe request | 0 | remote in and setup adobe for anthony | 0 | |||||||
| 9 | 37760 | BMS | HH | rclingan | 3/30 | 10:49 am | 10:54 am | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73381 | Debbie account suspended | 0 | Debbie called with issues after getting back into the computer at the office she is unable to use google drive files force closed google drive and reopened the application and verified that files are opening properly. | 0 | |||||||
| 10 | 37805 | BMS | NMFFL | rclingan | 3/30 | 10:54 am | 12:00 pm | 1.10 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | Billed | -Closed | 72789 | apple business setup | 0 | worked on setting up intune and apple business for management of devices and applications on apple devices. | 0 | |||||||
| 11 | 37810 | BMS | HH | rclingan | 3/30 | 12:00 pm | 12:47 pm | 0.78 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73274 | Fw: Security compliance DUE 3/27 | 0 | Verified with Global Vision Tech that we have a BAA on file and they are going to provide us with a SOC 2 type security attestation. | 0 | |||||||
| 12 | 37806 | BMS | TSSNM | rclingan | 3/30 | 12:15 pm | 12:30 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Sales | Billed | >Closed | 73002 | Comcast Fiber Upgrade | 0 | preconfiguration and adopting of unifi equipment before heading on site. | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||||
| 13 | 37807 | BMS | TSSNM | rclingan | 3/30 | 12:47 pm | 1:00 pm | 0.22 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/30 | Sales | Billed | >Closed | 73002 | Comcast Fiber Upgrade | 0 | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Missing notes for travel | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Missing notes for travel | ||||||
| 14 | 37808 | BMS | TSSNM | rclingan | 3/30 | 1:00 pm | 3:27 pm | 2.45 | 2.50 | 0 | 312.50 | Onsite | Standard Technician | Billable | 3/30 | Sales | Billed | >Closed | 73002 | Comcast Fiber Upgrade | 0 | Installed new unifi equipment in rack configured wifi network and test signal strength work with comcast to setup new fiber network and static ip address verify phones and server are working as intended | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||||
| 15 | 37813 | BMS | CT | rclingan | 3/30 | 4:22 pm | 4:27 pm | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | Billed | -Closed | 73430 | Bitlocker issue after firmware update | 0 | Provided Chuck with the bitlocker recovery key. | 0 | |||||||
| 16 | 37817 | BMS | HH | rclingan | 3/30 | 4:41 pm | 4:47 pm | 0.10 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73431 | Susan Martinez | 0 | Reset password sign out of all sessions update recovery information check for data and notice that user has deleted data. restored all data deleted for last 25 days. provide delegate access to marlene | 0 |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Ticket # | No ticket # | 2 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 1 |
| Total | 3 | |
Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 5 |
| Notes | Missing notes for travel | 2 |
| Total | 7 | |