Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:20:36 pm took 0.51 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 3/30/26 [x] Company: HH [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/30 Board: all Entry Status: all Ticket Status: all Issue: all [reset]
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 37724 | BMS | HH | rclingan | 3/30 | 8:00 am | 8:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73381 | Debbie account suspended | 0 | check out Debbie account view all logs associated with security/sign in only one event found this event triggered the suspension "Suspicious login attempt" Changed password and provided it to Debbie then unsuspended account. | 0 | |||||||
| 2 | 37727 | BMS | HH | rclingan | 3/30 | 8:30 am | 8:44 am | 0.23 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73377 | Anthony Gonzales | 0 | deleted user account | 0 | |||||||
| 3 | 37746 | BMS | HH | rclingan | 3/30 | 9:30 am | 9:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73333 | Fw: Adobe request | 0 | remote in and setup adobe for anthony | 0 | |||||||
| 4 | 37760 | BMS | HH | rclingan | 3/30 | 10:49 am | 10:54 am | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73381 | Debbie account suspended | 0 | Debbie called with issues after getting back into the computer at the office she is unable to use google drive files force closed google drive and reopened the application and verified that files are opening properly. | 0 | |||||||
| 5 | 37810 | BMS | HH | rclingan | 3/30 | 12:00 pm | 12:47 pm | 0.78 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73274 | Fw: Security compliance DUE 3/27 | 0 | Verified with Global Vision Tech that we have a BAA on file and they are going to provide us with a SOC 2 type security attestation. | 0 | |||||||
| 6 | 37817 | BMS | HH | rclingan | 3/30 | 4:41 pm | 4:47 pm | 0.10 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73431 | Susan Martinez | 0 | Reset password sign out of all sessions update recovery information check for data and notice that user has deleted data. restored all data deleted for last 25 days. provide delegate access to marlene | 0 |
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