Home»Time Entries Audit loading ... generated 8/8/2026 at 7:49:31 pm took 0.37 seconds version: 1726150 helpers: v1

Territory: BMS Month: « Jun 2026 » Company: MEC [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  6/1 6/8 6/15 6/22 6/29 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (4 of 4)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42050 BMS MEC fdrewett 6/24 9:00 am 10:00 am 1.00 1.00 0 - Sales Sales DoNotBill 6/22 Help Desk 2.1 WrittenOff -Closed 77237 Miller network walk 1 7/28 CS sales role ok Walked to the new building, took some pictures, and got a layout of where the data drops need to be, where the DMARC is, and where we will install the server and terminate the data drops to. 1 Notices: Work Role: Role not Standard Technician Work Role: Role not Standard Technician
2 41755 BMS MEC rclingan 6/24 8:49 am 9:05 am 0.27 1.00 0 25.00 Travel Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77237 Miller network walk 0 travel for onsite visit 0
3 41756 BMS MEC rclingan 6/24 9:05 am 9:42 am 0.62 1.00 0 125.00 Onsite Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77237 Miller network walk 1 7/26 CS long notes ok Site walk to check out new office and infrastructure requirements. Multi story building like the other office, we have access to a mechanical room with a telco rack that we can put equipment and server in. Passthrough hole is drilled between floors for a cable. Comcast is in "Verlyn office" where passthrough is. We will install a small rack \(min 6u\) for network switch, firewall, modem, patch panel, ups - in verlyn office. In mechanical room where server will live, we will pull network to from passthrough, install switch, ups, patch panel and shelf/server in rack. basement networking will branch from mechanical room. need to quote: * Access point * two 16 port poe switch * two patch panel * 6u rack * rackmount ups for network gear * two shelves 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters
4 41811 BMS MEC rclingan 6/25 10:50 am 12:50 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77237 Miller network walk 0 Work on network quote and design plan. create pdf floorplan gather links and product quantities 0
5 41821 BMS MEC rclingan 6/25 2:15 pm 2:45 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77373 a-4819 crashing 1 7/26 CS long notes ok **Ticket Summary — Lenovo Ultra 9 285 \(Arrow Lake\) BSOD** **Symptom:** BSOD CLOCK\_WATCHDOG\_TIMEOUT \(0x101\) observed 6/25, stuck at 0% \(dump failed to write\). **Investigation:** Event log review showed mixed crash history, not a single fault type: * 6/8 & 6/10: 0x116 VIDEO\_TDR\_FAILURE \(dumps written\) — GPU fault * 6/16 & 6/25: Event 41 + 6008, no dump — dumpless hangs \(incl. today's 0x101\) * WHEA-Logger: all entries ID 3 / Informational only — **no CPU machine-check errors**, so no evidence of failing CPU silicon. **Root cause \(probable\):** GPU = Arrow Lake integrated Xe \(iGPU\), so the TDRs and the watchdog timeout are the same package. Out-of-date Intel graphics driver identified as primary culprit. No hardware fault indicated. **Action taken:** Updated Intel iGPU graphics driver, and all other drivers. 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters
6 41823 BMS MEC rclingan 6/25 2:45 pm 3:12 pm 0.45 0.50 0 - Sales Sales DoNotBill 6/22 Help Desk 2.1 WrittenOff -Closed 77237 Miller network walk 1 7/28 CS sales role ok gather all links for products and provide to admin team to prepare final quote. 1 Notices: Work Role: Role not Standard Technician Work Role: Role not Standard Technician

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Notices

Field Message Count
Notes  Notes longer than 500 characters  2
Work Role  Role not Standard Technician  2
Total  4


42050 - fdrewett - 6/24 9:00 am - 77237 - Miller network walk
Role not Standard Technician

41756 - rclingan - 6/24 9:05 am - 77237 - Miller network walk
Notes longer than 500 characters

41821 - rclingan - 6/25 2:15 pm - 77373 - a-4819 crashing
Notes longer than 500 characters

41823 - rclingan - 6/25 2:45 pm - 77237 - Miller network walk
Role not Standard Technician