Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:24:23 pm took 0.74 seconds version: b85cbb8 helpers: v2

Territory: BMS Month: « Mar 2026 » Company: JGCPA [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  3/2 3/9 3/16 3/23 3/30 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 36933 BMS JGCPA fdrewett 3/18 8:20 am 8:25 am 0.08 0.25 0 31.25 Correspondence NC Standard Technician NoCharge 3/16 Help Desk 2.1 Billed -Closed 72444 No Subject 0 Called Amy's cell and left a message seeing if we can setup a time today to check this out 1 Notices: Bill: Status = 'NoCharge' Bill: Status = 'NoCharge'
2 37427 BMS JGCPA fdrewett 3/25 10:00 am 10:15 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 3/23 Help Desk Billed -Closed | SLA - Resolved 73210 Email 0 Hi Amy, Looks like she has some configuration issues with her email that she should have her IT look in to. Missing DMARC & SPF will affect email delivery in and out for her. https://mxtoolbox.com/emailhealth/expressionsoflifeinc.com/ ![\[image\]](https://na.myconnectwise.net/v4_6_release/api/newinlineimages/ambitionscg/d1fe45dc-8872-4bb1-ae13-4efefd5661f0/f35a7eee-1ea8-47d4-a6f4-74f8bf863742) 0
3 36101 BMS JGCPA rclingan 3/2 10:00 am 10:45 am 0.75 0.75 0 93.75 Remote Standard Technician Billable 3/2 Help Desk 2.1 Billed -Closed 70760 New voicemail from Robert Clark Main Office Line (505) 884-3703 0 work with angelica to try to mitigate memory issues but she is trying to combine a lot of pdfs into one in adobe and with only 8gb of ram we keep hitting the memory limits. 0
4 36110 BMS JGCPA rclingan 3/2 12:57 pm 1:15 pm 0.30 1.00 0 25.00 Travel Standard Technician Billable 3/2 Help Desk 2.1 Billed -Closed 70760 New voicemail from Robert Clark Main Office Line (505) 884-3703 0 travel to client office 0
5 36107 BMS JGCPA rclingan 3/2 1:45 pm 2:53 pm 1.13 1.25 0 156.25 Onsite Standard Technician Billable 3/2 Help Desk 2.1 Billed -Closed 70760 New voicemail from Robert Clark Main Office Line (505) 884-3703 0 install additional 8gb stick of ram in each pc that does not already have 16gb of ram or more. all pcs now have minimum 16gb ram. 0
6 36173 BMS JGCPA rclingan 3/9 9:01 am 9:06 am 0.08 0.25 0 31.25 Remote Standard Technician Billable 3/9 Help Desk 2.1 Billed -Closed 71584 OMG Bookkeeping 0 Hi Amy, when we migrated emails you would have lost access to everything in your old one drive as this wasnt migrated. We still have access to these files but looking at your onedrive there was about 8gb of data in there. Can I get on your computer and start the process of moving these back onto your machine? 0
7 36210 BMS JGCPA rclingan 3/9 12:11 pm 12:46 pm 0.58 0.75 0 93.75 Remote Standard Technician Billable 3/9 Help Desk 2.1 Billed -Closed 71621 Angelica Continued memory issues 0 remote in to machine and check event viewer main two events that keep popping are 5719 netlogon and the **Event ID 7038 - Service Control Manager** is saying the **WerSvc \(Windows Error Reporting Service\)** failed to log on as NT AUTHORITY\\SYSTEM due to "not enough memory resources." fixed dns issue and ran sfc and dism user is going to check and see if error continues to appear 0
8 37273 BMS JGCPA rclingan 3/23 2:14 pm 3:08 pm 0.90 1.00 0 125.00 Remote Standard Technician Billable 3/23 Help Desk 2.1 Billed -Closed 72444 No Subject 0 downloaded amy's onedrive files from the old tenant to a zip file on her desktop let amy know that files are there and located the OMG bookkeeping file she is looking for. 0

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Notices

Field Message Count
Bill  Status = 'NoCharge'  1
Total  1


36933 - fdrewett - 3/18 8:20 am - 72444 - No Subject
Status = 'NoCharge'