Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:20:13 pm took 1.06 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Mar 2026 » Company: JGCPA [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/2 3/9 3/16 3/23 3/30 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 36933 | BMS | JGCPA | fdrewett | 3/18 | 8:20 am | 8:25 am | 0.08 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 3/16 | Help Desk 2.1 | Billed | -Closed | 72444 | No Subject | 0 | Called Amy's cell and left a message seeing if we can setup a time today to check this out | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 2 | 36101 | BMS | JGCPA | rclingan | 3/2 | 10:00 am | 10:45 am | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/2 | Help Desk 2.1 | Billed | -Closed | 70760 | New voicemail from Robert Clark Main Office Line (505) 884-3703 | 0 | work with angelica to try to mitigate memory issues but she is trying to combine a lot of pdfs into one in adobe and with only 8gb of ram we keep hitting the memory limits. | 0 | |||||||
| 3 | 36110 | BMS | JGCPA | rclingan | 3/2 | 12:57 pm | 1:15 pm | 0.30 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/2 | Help Desk 2.1 | Billed | -Closed | 70760 | New voicemail from Robert Clark Main Office Line (505) 884-3703 | 0 | travel to client office | 0 | |||||||
| 4 | 36107 | BMS | JGCPA | rclingan | 3/2 | 1:45 pm | 2:53 pm | 1.13 | 1.25 | 0 | 156.25 | Onsite | Standard Technician | Billable | 3/2 | Help Desk 2.1 | Billed | -Closed | 70760 | New voicemail from Robert Clark Main Office Line (505) 884-3703 | 0 | install additional 8gb stick of ram in each pc that does not already have 16gb of ram or more. all pcs now have minimum 16gb ram. | 0 | |||||||
| 5 | 36173 | BMS | JGCPA | rclingan | 3/9 | 9:01 am | 9:06 am | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71584 | OMG Bookkeeping | 0 | Hi Amy, when we migrated emails you would have lost access to everything in your old one drive as this wasnt migrated. We still have access to these files but looking at your onedrive there was about 8gb of data in there. Can I get on your computer and start the process of moving these back onto your machine? | 0 | |||||||
| 6 | 36210 | BMS | JGCPA | rclingan | 3/9 | 12:11 pm | 12:46 pm | 0.58 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71621 | Angelica Continued memory issues | 0 | remote in to machine and check event viewer main two events that keep popping are 5719 netlogon and the **Event ID 7038 - Service Control Manager** is saying the **WerSvc \(Windows Error Reporting Service\)** failed to log on as NT AUTHORITY\\SYSTEM due to "not enough memory resources." fixed dns issue and ran sfc and dism user is going to check and see if error continues to appear | 0 | |||||||
| 7 | 37273 | BMS | JGCPA | rclingan | 3/23 | 2:14 pm | 3:08 pm | 0.90 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72444 | No Subject | 0 | downloaded amy's onedrive files from the old tenant to a zip file on her desktop let amy know that files are there and located the OMG bookkeeping file she is looking for. | 0 |
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Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'NoCharge' | 1 |
| Total | 1 | |