Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:35:57 pm took 0.78 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « May 2026 » Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 4/27 5/4 5/11 5/18 5/25 Board: Help Desk 2.1 [x] Entry Status: WrittenOff [x] Ticket Status: all Issue: all [reset] Progress: 83% (5 of 6)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 40112 | BMS | SSS | fdrewett | 5/13 | 11:51 am | 11:53 am | 0.03 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 5/11 | Help Desk 2.1 | WrittenOff | -Closed | 75617 | New Voicemail from 5052380504 - OREILLY,FAGAN | 0 | Call to the left a message for Fagan. | 0 | |||||||
| 2 | 40126 | BMS | CTCPA | fdrewett | 5/13 | 4:07 pm | 4:08 pm | 0.02 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 5/11 | Help Desk 2.1 | WrittenOff | -Closed | 75615 | New Connection issues | 0 | called and left a message for Crystal | 0 | |||||||
| 3 | 40805 | BMS | SVC | fdrewett | 5/27 | 2:00 pm | 3:00 pm | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | DoNotBill | 5/25 | Help Desk 2.1 | WrittenOff | -Closed | 75304 | Quote for new desktop PC | Letting Gabe bill for this one. | 1 | 7/26 CS marked as Do Not Bill per Frank | Steps taken: * Arrived onsite * Setup kiosk workstation with Frank and confirmed two other computers were accessible in ninja * Assisted with scanning issue Next Steps: * Notes and time entry | 4 | Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not correspondence or sales, Int Notes: Internal notes | Work Type: No travel entry found for onsite (based on tech, date, company) | Entry Status: Status = 'WrittenOff', work type not correspondence or sales | Bill: Status = 'DoNotBill', work type not correspondence or sales, Int Notes: Internal notes | |
| 4 | 40795 | BMS | IC | fdrewett | 5/28 | 2:00 pm | 3:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | DoNotBill | 5/25 | Help Desk 2.1 | WrittenOff | -Closed | 68336 | New Laptops and Setups for Welding Shop & Conference Set Up | 1 | 7/26 CS written off entry not an issue (see notes) | Assisted Ryan with installing the laptops. Letting him build for the time. | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not correspondence or sales | Entry Status: Status = 'WrittenOff', work type not correspondence or sales | Bill: Status = 'DoNotBill', work type not correspondence or sales | |||
| 5 | 40438 | BMS | SVC | ggonzales | 5/21 | 9:35 am | 9:45 am | 0.17 | 0.25 | 0 | 31.25 | Admin | Standard Technician | DoNotBill | 5/18 | Help Desk 2.1 | WrittenOff | -Closed | 75304 | Quote for new desktop PC | 1 | 7/30 fixed 'IDK' work type (best guess; not reviewed w/ GG or FD) | Steps taken: * Ticket review with Team * Scheduled time for work Next Steps: * Provision steps and get Rmm on the devices for deployment | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not correspondence or sales | Entry Status: Status = 'WrittenOff', work type not correspondence or sales | Bill: Status = 'DoNotBill', work type not correspondence or sales | |||
| 6 | 40672 | BMS | SVC | ggonzales | 5/27 | 3:26 pm | 3:57 pm | 0.52 | 0.75 | 0 | 93.75 | Admin | Standard Technician | DoNotBill | 5/25 | Help Desk 2.1 | WrittenOff | -Closed | 75304 | Quote for new desktop PC | 1 | 7/30 fixed 'IDK' work type (best guess; not reviewed w/ GG or FD) | Steps taken: * Created ticket from an onsite request * Notes and time entry Next Steps: | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not correspondence or sales | Entry Status: Status = 'WrittenOff', work type not correspondence or sales | Bill: Status = 'DoNotBill', work type not correspondence or sales | |||
| 7 | 39918 | BMS | NMLGL | mleasure | 5/8 | 9:26 am | 9:49 am | 0.38 | 0.50 | 0 | 62.50 | Correspondence NC | Standard Technician | DoNotBill | 5/4 | Help Desk 2.1 | WrittenOff | -Closed | 74383 | A few issues at the Osuna NMLGL office | 1 | 7/26 CS fixed correspondence marked as billable | Deborah, I wanted to touch base with you and see if you noticed any issues with OneDrive since I was there the other day. Please let me know. Thanks Marc | 0 | ||||||
| 8 | 39873 | BMS | TN | rclingan | 5/7 | 11:33 am | 11:33 am | 0.00 | 0.00 | 0 | - | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | WrittenOff | -Closed | 75419 | Re: The Evolution Group Network Installed | 0 | That day works for us, we have nothing scheduled yet for these days. | 1 | Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales | Entry Status: Status = 'WrittenOff', work type not correspondence or sales |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Work Type | No travel entry found for onsite (based on tech, date, company) | 1 |
| Total | 1 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not correspondence or sales | 5 |
| Total | 5 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not correspondence or sales | 4 |
| Int Notes | Internal notes | 1 |
| Total | 5 | |