Home»Time Entries Audit loading ... generated 8/7/2026 at 1:42:52 pm took 1.01 seconds version: 5436fa4 helpers: v2

Territory: BMS Dates: 7/1/26 to 7/31/26 Company: NMLGL [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet:  6/29 7/6 7/13 7/20 7/27  [x] Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43237 BMS NMLGL jirwin 7/29 8:30 am 9:00 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 80025 Lisa C: Drive Running Out of Space 0 Checked the drive space for C: and it has 250GB total with only 768kb Free! Removed 11GB of temp files and checked the other folders as well. Emptied recycle bin afterwards and we have 10.1GB free. There is a 2TB D: Drive. Steps taken: Next Steps: Determine whether to replace C: Drive, Computer, or Make the 2TB drive the primary and transfer over the profile and files. 0
2 43265 BMS NMLGL jirwin 7/29 5:00 pm 5:30 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 80025 Lisa C: Drive Running Out of Space 0 Ran system cleanup in the background. Freed up more gigs of space. 14GB free.... ![\[image\]](https://na.myconnectwise.net/v4_6_release/api/newinlineimages/ambitionscg/d32293d9-296b-45ac-a57c-21645d25ea70/17efa7e8-caeb-4119-8fc3-0f29ac57c702) 0
3 43185 BMS NMLGL rclingan 7/28 9:30 am 9:45 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 79395 Fw: Teresa's mailbox 0 remoted in with kevin and fixed his access to mailbox. Mac does not auto populate shared mailbox delegations. 0
4 43202 BMS NMLGL rclingan 7/28 10:00 am 10:45 am 0.75 0.75 0 93.75 Remote Standard Technician Billable 7/27 Help Desk 2.1 Open Open 79842 Entra migration tracking 0 license cleanup- upgrade to business premium cleanup ad and audit for entra connect 0
5 43204 BMS NMLGL rclingan 7/28 11:59 am 1:00 pm 1.02 1.25 0 156.25 Remote Standard Technician Billable 7/27 Help Desk 2.1 Open Open 79842 Entra migration tracking 0 continued work on entra/ad cleanup for migration working on matching cloud UPN to on prem UPN and groups. 0
6 43227 BMS NMLGL rclingan 7/28 2:00 pm 4:30 pm 2.50 2.50 0 312.50 Remote Standard Technician Billable 7/27 Help Desk 2.1 Open Open 79842 Entra migration tracking 0 continued work on entra migration connect 0
7 43360 BMS NMLGL rclingan 7/31 2:45 pm 3:00 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/27 Help Desk 2.1 Open Scheduled 79061 New laptop and dock for Kathy and Carmela 0 Assign jason to laptop and provide instructions for setup and completion of laptop swap with kathy. 0

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