Home»Time Entries Audit loading ... generated 8/7/2026 at 1:35:07 pm took 0.91 seconds version: 5436fa4 helpers: v2

Territory: BMS Date: 7/7/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: Billable [x] Timesheet: all  7/6 Board: all Entry Status: all Ticket Status: -Closed [x] Issue: all [reset] Progress: 100% (2 of 2)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42222 BMS AIAM fdrewett 7/7 9:00 am 9:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/6 Help Desk 2.1 PendingApproval -Closed 79008 AMR - Tim Infection on laptop 0 We remoted into Tim's laptop and took a look. Kicked off a scan with Windows Defender. Scans came back clean. Did find a copy of Splashtop. Uninstalled it. Everything looks good. 0
2 42227 BMS AIAM fdrewett 7/7 9:30 am 10:00 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/6 Help Desk 2.1 PendingApproval -Closed 79011 Remote Printing 0 We buttoned in with Rebecca and enabled remote printing. Tested and working. 0
3 42264 BMS AIAM fdrewett 7/7 9:30 am 10:00 am 0.50 1.00 0 25.00 Travel Standard Technician Billable 7/6 Help Desk 2.1 PendingApproval -Closed 79012 JT - Sigpad Replacement 1 8/6 CS missing notes not an issue here 1 Notices: Notes: Missing notes for travel Notes: Missing notes for travel
4 42263 BMS AIAM fdrewett 7/7 10:00 am 11:00 am 1.00 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 PendingApproval -Closed 79012 JT - Sigpad Replacement 0 installed the spare sigpad from acme stock. 0
5 42262 BMS CT fdrewett 7/7 1:30 pm 2:00 pm 0.50 1.00 0 25.00 Travel Standard Technician Billable 7/6 Help Desk 2.1 PendingApproval -Closed 79046 Access Control Install 0 Travel time for onsite visit.  0
6 42261 BMS CT fdrewett 7/7 2:00 pm 6:00 pm 4.00 4.00 0 500.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 PendingApproval -Closed 79046 Access Control Install 0 data pulls for the two front offices and the two down the hall. installed the unifi door readers and the mini hubs 0
7 42229 BMS JGCPA ggonzales 7/7 10:47 am 10:55 am 0.13 0.25 0 31.25 Remote Standard Technician Billable 7/6 Help Desk 2.1 PendingApproval -Closed 79022 Adobe Upgrade 0 Steps taken: * Created ticket and called client * User found issue with adobe * Remoting into computer removed new outlook and set classic as default * Marking ticket as complete Next Steps: 0
8 42356 BMS IC rclingan 7/7 10:28 am 10:45 am 0.28 1.00 0 25.00 Travel Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 78900 Fraud Email 1 8/6 CS fixed travel entered as remote travel for onsite visit 0
9 42355 BMS IC rclingan 7/7 10:45 am 11:06 am 0.35 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 78900 Fraud Email 0 Onsite visit to discuss Identity and licensing upgrade to prevent continued email breaches and reduce the amount of remediations needed. 0
10 42234 BMS PPT rclingan 7/7 11:58 am 12:08 pm 0.17 0.25 0 31.25 Remote Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79015 Recon Folder 0 She should have access now, she will just need to sign fully out of the computer and server and then sign back in to get the drive maps. 0
11 42339 BMS CT rclingan 7/7 1:14 pm 1:34 pm 0.33 1.00 0 25.00 Travel Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79089 Access Control Install 0 travel time for onsite visit 0
12 42340 BMS CT rclingan 7/7 1:34 pm 5:40 pm 4.10 4.25 0 531.25 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79089 Access Control Install 0 onsite visit to begin access control install begin wire pulls begin hanging unifi hub minis begin cutting in g3 readers 0

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Field Message Count
Notes  Missing notes for travel  1
Total  1


42264 - fdrewett - 7/7 9:30 am - 79012 - JT - Sigpad Replacement
Missing notes for travel