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Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: 79771 [x] User: all Type: Onsite [x] Role: Standard Technician [x] Bill: all Timesheet: all  6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43161 BMS AIAM jirwin 7/27 9:30 am 10:30 am 1.00 1.00 0 125.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79771 ACE - ATM Down 0 Steps taken: ATM and all components were not powered on. Got ATM powered back on and it booted to the 002 screen. Reset the Lavasoft adapter. Had to boot the mini-pc several times and hooked up a keyboard and monitor to it. System check passed. Started all services and was able to send a load to the machine. Ran a test transaction for 1.35 and it passed all tests. Returned ATM to production. Next Steps: 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)

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Field Message Count
Work Type  No travel entry found for onsite (based on tech, date, company)  1
Total  1


43161 - jirwin - 7/27 9:30 am - 79771 - ACE - ATM Down
No travel entry found for onsite (based on tech, date, company)