Home»Time Entries Audit loading ... generated 8/7/2026 at 5:35:08 pm took 0.49 seconds version: 5436fa4 helpers: v2
Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: 79088 [x] User: all Type: all Role: Standard Technician [x] Bill: all Timesheet: all 6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: all Ticket Status: -Closed [x] Issue: all [reset] Progress: 33% (1 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42334 | BMS | CT | rclingan | 7/8 | 11:00 am | 11:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 7/6 | Help Desk 2.1 | Open | -Closed | 79088 | NVR Identity issues | 1 | 8/6 CS notes containing "onsite" not an issue here | Check out NVR remotely - everything checks out good, no disconnections. Plan to head onsite to check with users who are experiencing issues. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | ||||
| 2 | 42335 | BMS | CT | rclingan | 7/8 | 11:45 am | 12:00 pm | 0.25 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/6 | Help Desk 2.1 | Open | -Closed | 79088 | NVR Identity issues | 0 | Travel for onsite visit. | 0 | |||||||
| 3 | 42336 | BMS | CT | rclingan | 7/8 | 12:00 pm | 12:52 pm | 0.87 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 7/6 | Help Desk 2.1 | Open | -Closed | 79088 | NVR Identity issues | 0 | check Chuck, amanda, jimmy access to NVR restore access for jimmy and amanda by reinviting them to NVR they were only showing the old nvr. seems to be identity issues with the nvr after restoring from old nvr. | 0 | |||||||
| 4 | 42437 | BMS | CT | rclingan | 7/9 | 4:15 pm | 5:00 pm | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 7/6 | Help Desk 2.1 | Open | -Closed | 79088 | NVR Identity issues | 0 | Setup entra groups for unifi identity control. audit current access and protect permissions. | 0 | |||||||
| 5 | 42438 | BMS | CT | rclingan | 7/10 | 8:15 am | 9:30 am | 1.25 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 7/6 | Help Desk 2.1 | Open | -Closed | 79088 | NVR Identity issues | 0 | Create new IPSEC tunnel and remove site magic sdwan create unifi fabric with UDM and NVR in it checkout warning issued by unifi and determine impact on users access swap to entra idp will need to be done outside of work hours | 0 | |||||||
| 6 | 42699 | BMS | CT | rclingan | 7/13 | 1:57 pm | 2:11 pm | 0.23 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79088 | NVR Identity issues | 0 | Travel for onsite visit | 0 | |||||||
| 7 | 42700 | BMS | CT | rclingan | 7/13 | 2:11 pm | 3:20 pm | 1.15 | 1.25 | 0 | 156.25 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79088 | NVR Identity issues | 0 | onsite visit testing identity solutions - cameras still having issues need to return to office to continue work on entra IDP setup | 0 | |||||||
| 8 | 42649 | BMS | CT | rclingan | 7/13 | 3:36 pm | 7:00 pm | 3.40 | 3.50 | 0 | 437.50 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79088 | NVR Identity issues | 0 | entra idp binding work | 0 | |||||||
| 9 | 42650 | BMS | CT | rclingan | 7/14 | 6:00 am | 7:35 am | 1.58 | 1.75 | 0 | 218.75 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79088 | NVR Identity issues | 0 | 8/6 CS fixed onsite entered as remote, needs travel | onsite work with users to setup new ui accounts and verify badge/endpoint/camera access | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 10 | 42869 | BMS | CT | rclingan | 7/20 | 2:30 pm | 3:37 pm | 1.12 | 1.25 | 0 | 156.25 | Remote | Standard Technician | DoNotBill | 7/20 | Help Desk 2.1 | Open | -Closed | 79088 | NVR Identity issues | 0 | Identity sync service having issues? Troubleshooting to fix issues on unifi side for identity sync, added user to entra group disabled access on nvr restarted udm sync service not showing properly still continue troubleshooting as users show in local people page on udm but not fabric people page. | 1 | Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales |
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 11.25 | 79088 | CT | NVR Identity issues |
Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 1 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 1 |
| Total | 2 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not admin, correspondence or sales | 1 |
| Total | 1 | |