Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:40:24 pm took 0.52 seconds version: b85cbb8 helpers: v2

Territory: BMS Month: « Aug 2026 Company: all Ticket: all User: all Type: all Role: Standard Technician [x] Bill: all Timesheet: all  8/3 Board: all Entry Status: all Ticket Status: On-Hold - Customer [x] Issue: all [reset] Progress: 0% (0 of 3)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43448 BMS PPT fdrewett 8/3 11:15 am 11:21 am 0.10 0.25 0 31.25 Correspondence NC Standard Technician DoNotBill 8/3 Help Desk 2.1 Open On-Hold - Customer 79797 Ian Ruybalid 0 Call with \(505\) 861-1200 ∙ Frank Drewett called ∙ 2:10 August 3, 2026, 11:21 AM Call summary ∙ Frank Drewett called Paradigm Physical Therapy to speak with Ian regarding trouble with his Google account. ∙ Ian is currently in an evaluation and will return Frank's call afterward. ∙ Frank's contact number is \(505\) 386-0123. Next steps ∙ Ian: return Frank's call \(due: after evaluation\) Summary powered by Quo AI 0
2 43539 BMS PPT jirwin 8/5 8:30 am 8:45 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 8/3 Help Desk 2.1 Open On-Hold - Customer 80312 New Employee access to server 0 Reset password to default password for Paradigm. Emailing client. 0
3 43540 BMS PPT jirwin 8/5 8:57 am 8:59 am 0.03 0.25 0 31.25 Remote Standard Technician Billable 8/3 Help Desk 2.1 Open On-Hold - Customer 80312 New Employee access to server 0 Hello Peter! Shelby is an active user and I did have to reset her password to the default: Paradigm123! Once Shelby logs in, it will ask for her to change the password. 1 Notices: Notes: Possible exposed credentials Notes: Possible exposed credentials
4 43487 BMS NMLGL rclingan 8/4 8:25 am 8:41 am 0.27 0.50 0 62.50 Remote Standard Technician Billable 8/3 Help Desk 2.1 Open On-Hold - Customer 80288 Anti-virus software causing browser issues 0 When she gets in, can she turn on the laptop and let us know. I believe we have remote access to it, from there we can check it out without having to come onsite for it! 1 Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) Work Type: Possible onsite/remote mismatch (work type vs notes)
5 43491 BMS NMLGL rclingan 8/4 10:07 am 10:08 am 0.02 0.25 0 31.25 Correspondence NC Standard Technician NoCharge 8/3 Help Desk 2.1 Open On-Hold - Customer 80288 Anti-virus software causing browser issues 0 Please call us at 505-386-0123 I believe it is option 1 for support. 1 Notices: Bill: Status = 'NoCharge' Bill: Status = 'NoCharge'

Legend:
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Error (0)
Warning (1)
Notice (2)


Warnings

Field Message Count
Work Type  Possible onsite/remote mismatch (work type vs notes)  1
Total  1


Notices

Field Message Count
Bill  Status = 'NoCharge'  1
Notes  Possible exposed credentials  1
Total  2


43540 - jirwin - 8/5 8:57 am - 80312 - New Employee access to server
Possible exposed credentials

43487 - rclingan - 8/4 8:25 am - 80288 - Anti-virus software causing browser issues
Possible onsite/remote mismatch (work type vs notes)

43491 - rclingan - 8/4 10:07 am - 80288 - Anti-virus software causing browser issues
Status = 'NoCharge'