Home»Time Entries Audit loading ... generated 8/8/2026 at 7:48:27 pm took 1.02 seconds version: 1726150 helpers: v1
Territory: BMS Month: « Jun 2026 » Company: all Ticket: all User: all Type: Correspondence NC [x] Role: all Bill: all Timesheet: all 6/1 6/8 6/15 6/22 6/29 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (4 of 4)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 41386 | BMS | PPT | fdrewett | 6/15 | 1:00 pm | 1:15 pm | 0.25 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 6/15 | Help Desk 2.1 | WrittenOff | -Closed | 76972 | Fwd: Ticket #CS5571320 has been resolved | 1 | 7/26 CS fixed correspondence marked as billable | called and left a voicemail for Minerva | 0 | ||||||
| 2 | 41446 | BMS | SVC | fdrewett | 6/16 | 2:08 pm | 2:10 pm | 0.03 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 6/15 | Help Desk 2.1 | WrittenOff | -Closed | 76236 | OBS remote billers are reporting that their RDP sessions to SVC-RDP01 are slow and choppy | 0 | Hello Meg, Just wanted to follow up on this with you. Is your team still having issues? Thanks! Frank 505-386-0123 | 0 | |||||||
| 3 | 41209 | BMS | NMLGL | ggonzales | 6/10 | 9:16 am | 9:38 am | 0.37 | 0.50 | 0 | 62.50 | Correspondence NC | Standard Technician | DoNotBill | 6/8 | Help Desk 2.1 | WrittenOff | -Closed | 76716 | Fwd: Outlook and Clio | 1 | 7/26 CS fixed correspondence marked as billable | Good morning Joshua, Thank you for your request a tech will reach out for assistance when available. We look forward to assisting you with that Clio issue. Have a great day! | 0 | ||||||
| 4 | 41216 | BMS | SVC | ggonzales | 6/10 | 10:06 am | 10:46 am | 0.67 | 0.75 | 0 | 93.75 | Correspondence NC | Standard Technician | DoNotBill | 6/8 | Help Desk 2.1 | WrittenOff | -Closed | 76242 | Remote User Computer Re-assignment | 1 | 7/26 CS fixed correspondence marked as billable | Good morning Joaquin, We have provided you access to another computer that should work better than your current setup. In your Ninja portal, please log into the device labeled A-4976. If you need assistance with logging in, feel free to reach out and we can coordinate a time for a follow-up. I look forward to hearing back. | 0 | ||||||
| 5 | 40838 | BMS | NMLGL | rclingan | 6/1 | 8:47 am | 8:48 am | 0.02 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 6/1 | Help Desk 2.1 | WrittenOff | -Closed | 76384 | Fw: Adobe stamps | 1 | 7/30 filxed correspondence marked as no charge | Reached out to meredith for a good time to work on this with her. | 0 | ||||||
| 6 | 41070 | BMS | JGCPA | rclingan | 6/5 | 10:13 am | 10:23 am | 0.17 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 6/1 | Help Desk 2.1 | Billed | -Closed | 76567 | No Subject | 0 | Hi Amy, I will download the entirety of the OMG-Amy folder from your onedrive and zip it up and send it over. This wont have any changes you made after the first time we got you access back to these files. | 0 | |||||||
| 7 | 41594 | BMS | MC | rclingan | 6/19 | 3:49 pm | 3:51 pm | 0.03 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 6/15 | Help Desk 2.1 | WrittenOff | -Closed | 77167 | My computer is shutting stuff down randomly and won't let me open Adobe or Excel files randomly. I | 0 | please leave the computer on today when you leave and we will take a look at it to see what may be going on. | 0 | |||||||
| 8 | 41800 | BMS | HH | rclingan | 6/25 | 10:32 am | 10:50 am | 0.30 | 0.50 | 0 | 62.50 | Correspondence NC | Standard Technician | DoNotBill | 6/22 | Help Desk 2.1 | WrittenOff | -Closed | 77365 | Laura Nava | 0 | Are providing her email and onedrive access to someone? I am not sure who would be responsible for respite employees currently. | 0 |
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