Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:53:42 pm took 0.43 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « Jun 2026 » Company: all Ticket: all User: ggonzales [x] Type: all Role: all Bill: all Timesheet: 6/1 6/8 6/15 6/22 6/29 [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (3 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 41209 | BMS | NMLGL | ggonzales | 6/10 | 9:16 am | 9:38 am | 0.37 | 0.50 | 0 | 62.50 | Correspondence NC | Standard Technician | DoNotBill | 6/8 | Help Desk 2.1 | WrittenOff | -Closed | 76716 | Fwd: Outlook and Clio | 1 | 7/26 CS fixed correspondence marked as billable | Good morning Joshua, Thank you for your request a tech will reach out for assistance when available. We look forward to assisting you with that Clio issue. Have a great day! | 0 | ||||||
| 2 | 41212 | BMS | CT | ggonzales | 6/10 | 9:43 am | 9:51 am | 0.13 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76718 | Fwd: Hosting Server Questions | 0 | Good morning Will, Thank you for this request. Frank is currently out of the office. I will get with him and see what we can do about the access you need. Have a great day! | 0 | |||||||
| 3 | 41216 | BMS | SVC | ggonzales | 6/10 | 10:06 am | 10:46 am | 0.67 | 0.75 | 0 | 93.75 | Correspondence NC | Standard Technician | DoNotBill | 6/8 | Help Desk 2.1 | WrittenOff | -Closed | 76242 | Remote User Computer Re-assignment | 1 | 7/26 CS fixed correspondence marked as billable | Good morning Joaquin, We have provided you access to another computer that should work better than your current setup. In your Ninja portal, please log into the device labeled A-4976. If you need assistance with logging in, feel free to reach out and we can coordinate a time for a follow-up. I look forward to hearing back. | 0 | ||||||
| 4 | 41261 | BMS | IC | ggonzales | 6/11 | 10:25 am | 10:47 am | 0.37 | 0.50 | 0 | 62.50 | Admin | Standard Technician | DoNotBill | 6/8 | Help Desk 2.1 | WrittenOff | -Closed | 76802 | Setup Laptop RDP | 1 | 7/30 fixed 'IDK' work type (best guess; not reviewed w/ GG or FD) | Steps taken: * Called client and left a VM with a callback * Diving into onboarding process Next Steps: * Assist with setup | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not correspondence or sales | Entry Status: Status = 'WrittenOff', work type not correspondence or sales | Bill: Status = 'DoNotBill', work type not correspondence or sales | |||
| 5 | 41262 | BMS | IC | ggonzales | 6/11 | 10:47 am | 11:35 am | 0.80 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76802 | Setup Laptop RDP | 0 | Steps taken: * Assisted user get setup with zero tier for access the server with his desktop * Attempt at setting up RDP to that desktop but will need to consult the team Next Steps: * Reach back out with setup | 0 |
Legend:
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Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not correspondence or sales | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not correspondence or sales | 1 |
| Total | 1 | |