Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:40:37 pm took 0.41 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « May 2026 » Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: 4/27 5/4 5/11 5/18 5/25 [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 75% (3 of 4)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42465 | BMS | HH | rclingan | 5/4 | 12:00 pm | 5:00 pm | 5.00 | 5.00 | 0 | 750.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Work on the go live day for migration for all users. troubleshoot various issues | 0 | |||||||
| 2 | 42472 | BMS | HH | rclingan | 5/5 | 8:30 am | 9:00 am | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | travel for onsite visit | 0 | |||||||
| 3 | 42471 | BMS | HH | rclingan | 5/5 | 9:00 am | 11:00 am | 2.00 | 2.00 | 0 | 300.00 | Onsite | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 1 | 7/28 CS fixed onsite entered as remote | onsite at annex for continued work on migration | 0 | ||||||
| 4 | 42475 | BMS | HH | rclingan | 5/5 | 11:30 am | 1:50 pm | 2.33 | 2.50 | 0 | 375.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on soar rep setups for migration fix scanning for patricia and sandra help with connie laptop migration | 0 | |||||||
| 5 | 39782 | BMS | CTCPA | rclingan | 5/5 | 1:29 pm | 1:31 pm | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75204 | New Computer Info for remote desktop setup | 0 | Can we get the full name and email address for the new user? as well as a good contact number? We will get a ninja end user created for them with access to this new machine. Once we get it setup we will reach out to them to get connected. | 0 | |||||||
| 6 | 39783 | BMS | NMLGL | rclingan | 5/5 | 1:33 pm | 1:36 pm | 0.05 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 74383 | A few issues at the Osuna NMLGL office | 1 | 7/26 CS notes containing "onsite" not an issue here | Can we schedule for 10AM or would a little later in the morning work better for you? One of us will come onsite to assist with these issues. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | ||||
| 7 | 39786 | BMS | NMLGL | rclingan | 5/5 | 1:40 pm | 1:51 pm | 0.18 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75341 | New Employees | 1 | 7/26 CS long notes ok | For the new workspace we will need to check that there is additional room on the switch to accommodate the new wiring, if not we may need to upgrade the switch or add an additional one. Kathy had previously handled all aspects of the phones, I know they are through RingCentral but I do not believe we have any access credentials to this system or to manage it. We are happy to take over this role if need be. Outside of this I think we just need to see exactly what the renovation plans look like for getting wires where they need to be and the information to create the user accounts and we can get this squared away. Thanks! | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | ||||
| 8 | 42477 | BMS | HH | rclingan | 5/5 | 2:30 pm | 4:30 pm | 2.00 | 2.00 | 0 | 300.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on aoc tracking not saving any changes made by previous users | 0 | |||||||
| 9 | 42478 | BMS | HH | rclingan | 5/5 | 8:30 pm | 10:00 pm | 1.50 | 1.50 | 0 | 225.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | check out apps issue on jesse machine and AOC front desk pc | 0 | |||||||
| 10 | 42479 | BMS | HH | rclingan | 5/6 | 8:00 am | 1:30 pm | 5.50 | 5.50 | 0 | 825.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Fallout from migration users still accessing google drive/calendar/docs revoke user access from all users except jesse and bms work with robert to fix his issues | 0 | |||||||
| 11 | 42481 | BMS | HH | rclingan | 5/6 | 2:30 pm | 4:15 pm | 1.75 | 1.75 | 0 | 262.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on cell phone plan famcare popups issues in edge assist delena | 0 | |||||||
| 12 | 39867 | BMS | JGCPA | rclingan | 5/7 | 10:21 am | 10:47 am | 0.43 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75398 | Vpn | 0 | fixed VPN connection for Angelica and Parilee gathered information to fix home desk phone for angelica | 0 | |||||||
| 13 | 39868 | BMS | HH | rclingan | 5/7 | 10:47 am | 11:04 am | 0.28 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Fixed medical file records access for anthony by installing 7zip and extracting the files with it instead of the unsigned process on the cd. | 0 | |||||||
| 14 | 42482 | BMS | HH | rclingan | 5/7 | 11:05 am | 4:00 pm | 4.92 | 5.00 | 0 | 750.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | cleanup laptop inventory wiping and removing google remnants work on issues with office help jesse export aoc calendar | 0 | |||||||
| 15 | 39873 | BMS | TN | rclingan | 5/7 | 11:33 am | 11:33 am | 0.00 | 0.00 | 0 | - | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | WrittenOff | -Closed | 75419 | Re: The Evolution Group Network Installed | 0 | That day works for us, we have nothing scheduled yet for these days. | 1 | Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales | Entry Status: Status = 'WrittenOff', work type not correspondence or sales |
Legend:
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 25.75 | 71559 | HH | Migration to M365 Time Tracking |
Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not correspondence or sales | 1 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 2 | |
Notices
| Field | Message | Count |
|---|---|---|
| Notes | Notes longer than 500 characters | 1 |
| Total | 1 | |