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Territory: BMS Month: « May 2026 » Company: all Ticket: 75292 [x] User: fdrewett [x] Type: all Role: all Bill: all Timesheet: all  4/27 5/4 5/11 5/18 5/25 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 39957 BMS JGCPA fdrewett 5/6 12:00 pm 2:00 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 5/4 Help Desk 2.1 Billed -Closed 75292 Phone Issues 0 Onsite - swapped out the pfSense router for the new unified gateway fiber, copied over all the firewall settings, and worked on configuring the VPN for remote users. Tested and the phone system is working. 1 Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) Work Type: Possible onsite/remote mismatch (work type vs notes)

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Field Message Count
Work Type  Possible onsite/remote mismatch (work type vs notes)  1
Total  1


39957 - fdrewett - 5/6 12:00 pm - 75292 - Phone Issues
Possible onsite/remote mismatch (work type vs notes)