Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:36:44 pm took 1.35 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Apr 2026 » Company: all Ticket: all User: dlovato [x] Type: all Role: all Bill: all Timesheet: all 3/30 4/6 4/13 4/20 4/27 Board: all Entry Status: all Ticket Status: all Issue: all [reset]
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 39094 | BMS | NMLGL | dlovato | 4/21 | 11:05 am | 11:27 am | 0.37 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74538 | Ediscovery Help | 0 | * Called Giovanna * She has approximately 5,000 emails to review * It doesn't sound like searching or redaction will be needed, thus higher tier eDiscovery tools aren't needed * Recommended reviewing with a software called PST Viewer Pro * It can be set up to have a 15 day trial. * She is currently in the middle of a project but will reach out when she's ready to proceed * Download link: [Pst Viewer Pro|Outlook email viewer](https://www.pstviewer.com/) | 0 | |||||||
| 2 | 39252 | BMS | NMLGL | dlovato | 4/23 | 2:57 pm | 3:27 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74755 | Nm local government law - Lisa page outlook issues and c drive full | 0 | * Contacted Lisa * Ran WinDirStat * Found a ~65GB file at C:\\ProgramData\\Microsoft\\Windows\\CapabilityAccessManager\\ * Researched and it is safe to delete * Stopped Capability Access Manager service * Deleted file * Restarted Service * Lisa will reach out if issue returns * Closing ticket | 0 | |||||||
| 3 | 39581 | BMS | NMLGL | dlovato | 4/30 | 3:01 pm | 3:02 pm | 0.02 | 0.25 | 0 | 31.25 | Admin | Standard Technician | DoNotBill | 4/27 | Help Desk | WrittenOff | -Closed | SLA - Resolved | 71633 | NMLGL eDiscovery | 0 | Closing ticket | 0 |
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