Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:18:43 pm took 2.52 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Feb 2026 » Company: all Ticket: all User: fdrewett [x] Type: all Role: all Bill: all Timesheet: all 2/2 2/9 2/16 2/23 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 8)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 34780 | BMS | AIAM | fdrewett | 2/3 | 9:30 am | 10:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68592 | Dan Printer Issues | 0 | On-Site to look at Dan's printer. Installed the new usb cable and updated the printer drivers | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 2 | 34774 | BMS | SONM | fdrewett | 2/3 | 10:45 am | 12:00 pm | 1.25 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68590 | Apple Business Account Setup and troubleshooting | 0 | On-Site to check out the status of the M1 mac and converting the apple account for Becks to a managed account. logged out of iCloud and attempted to convert the account. Same message about being signed in on the mac... | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 3 | 37385 | BMS | AIAM | fdrewett | 2/3 | 11:59 am | 12:00 pm | 0.02 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68462 | Ace Metals hut scale camera issues | 3/24 manually added missing trip charge for onsite -- CS | 0 | 2 | Notices: Int Notes: Internal notes, Notes: Missing notes for travel | Int Notes: Internal notes, Notes: Missing notes for travel | |||||
| 4 | 34770 | BMS | AIAM | fdrewett | 2/3 | 12:00 pm | 2:00 pm | 2.00 | 2.00 | 0 | 250.00 | Onsite | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68462 | Ace Metals hut scale camera issues | 0 | Worked with Ryan on a new data pull and Replacement camera for the Platform Scale at ACE | 0 | |||||||
| 5 | 34772 | BMS | IC | fdrewett | 2/3 | 2:30 pm | 4:30 pm | 2.00 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68589 | Rack Move at the new building | 0 | Working with Ryan on relocating the rack from the upstairs office to the downstairs closet | 0 | |||||||
| 6 | 34765 | BMS | PPT | fdrewett | 2/4 | 8:30 am | 9:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68408 | Two new hires | 0 | The new user accounts are created for both the server and gmail. Google emailed the new employees the instructions to set the passwords for the email accounts and the server logins are the standard Paradigm123! passwords that they will need to change during onboarding. Thanks! Frank | 1 | Notices: Notes: Possible exposed credentials | Notes: Possible exposed credentials | |||||
| 7 | 34976 | BMS | PPT | fdrewett | 2/9 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | Billed | -Closed | 68728 | New Employee starting today | 0 | worked with Mary and Briyanna on getting logged in to everything | 0 | |||||||
| 8 | 34977 | BMS | AIAM | fdrewett | 2/9 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | Billed | -Closed | 68730 | New Employee Starting today | 0 | Created the new M365 user and configured the account in outlook | 0 | |||||||
| 9 | 34998 | BMS | SVC | fdrewett | 2/9 | 1:30 pm | 2:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | Billed | -Closed | 68737 | Adobe Acrobat install for Cruzita | 0 | uninstalled reader and installed acrobat pro | 0 | |||||||
| 10 | 35142 | BMS | AIAM | fdrewett | 2/10 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | Billed | -Closed | 68870 | MAIN Dan encrypted emails | 0 | Worked with Dan on getting access to an encrypted email from the bank and sending back the reply | 0 | |||||||
| 11 | 35128 | BMS | PPT | fdrewett | 2/11 | 1:00 pm | 1:30 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | Billed | -Closed | 68771 | Adding Briyanna to Medbridge | 0 | Call from Donald - needed assistance with setting up the remote desktop icon on the mac | 0 | |||||||
| 12 | 35126 | BMS | AIAM | fdrewett | 2/12 | 7:30 am | 9:00 am | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | Billed | -Closed | 68864 | ACE - Replace the ATM Server | 0 | replaced the old at server at ACE. Cloned the server to the new hardware from the backup at the BMS Office. Onsite installed the server onsite and worked with the tranact guys to get the server activated and tested. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 13 | 36255 | BMS | OMNI | fdrewett | 2/12 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | Billed | -Closed | 71636 | Omni Meeting | 0 | Weekly Meeting | 0 | |||||||
| 14 | 36256 | BMS | SONM | fdrewett | 2/12 | 1:00 pm | 2:00 pm | 1.00 | 1.00 | 0 | 62.50 | Admin | Standard Technician | DoNotBill | 2/9 | Help Desk 2.1 | WrittenOff | -Closed | 68590 | Apple Business Account Setup and troubleshooting | 0 | Meeting with Scott to review the Apple Business rollout | 0 | |||||||
| 15 | 35127 | BMS | JGCPA | fdrewett | 2/12 | 3:00 pm | 4:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | Billed | -Closed | 68865 | Clean up the pbx phone call routing | 0 | Remote - Worked on cleaning up the inbound call routing after some phones were moved around at the office. also cleaned up the belen routing with the office being closed | 0 | |||||||
| 16 | 35628 | BMS | TFF | fdrewett | 2/16 | 9:00 am | 11:00 am | 2.00 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | Billed | -Closed | 67916 | Provision 3 New Machines | 0 | worked on swapping out the desktop computer for Jerome and a few other little issues around the office | 0 | |||||||
| 17 | 36128 | BMS | PPT | fdrewett | 2/17 | 8:00 pm | 10:00 pm | 2.00 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | Billed | -Closed | 70167 | Setting Up Celeste Contreras | 0 | Performed workstation migration for Celeste. Installed QuickBooks on the new workstation and transferred company files from the old machine. This computer is acting as the QB Server | 0 | |||||||
| 18 | 36129 | BMS | PPT | fdrewett | 2/18 | 8:00 am | 9:30 am | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | Billed | -Closed | 70167 | Setting Up Celeste Contreras | 0 | Went onsite to complete the transition — physically relocated the workstation to her desk, assisted with initial login, and configured her printers. Verified access to all required network shares and confirmed Chrome is syncing correctly with the company Google account. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 19 | 36262 | BMS | OMNI | fdrewett | 2/19 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | Billed | -Closed | 71636 | Omni Meeting | 0 | weekly meeting | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | |||||
| 20 | 35629 | BMS | TFF | fdrewett | 2/20 | 11:00 am | 12:30 pm | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | Billed | -Closed | 67916 | Provision 3 New Machines | 0 | Swapped the laptop X1 > new Lenovo | 0 | |||||||
| 21 | 36265 | BMS | OMNI | fdrewett | 2/20 | 1:00 pm | 2:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | Billed | -Closed | 71636 | Omni Meeting | 0 | Purchase of Obsidian - Documentation System - and Deployment | 0 | |||||||
| 22 | 36268 | BMS | SONM | fdrewett | 2/24 | 12:00 pm | 2:00 pm | 2.00 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 68590 | Apple Business Account Setup and troubleshooting | 0 | * dropped off the mac and worked on the apple business account * brought back an ipad to play with | 0 | |||||||
| 23 | 36269 | BMS | TFF | fdrewett | 2/25 | 12:00 pm | 1:30 pm | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 71637 | PCI Compliance review | 0 | Reviewed and completed the PCI Compliance Self-Assessment Questionnaire \(SAQ\) as requested. Answered all applicable compliance questions and performed a rescan of the external/public IP address to validate current PCI DSS scan results. Coordinated findings with Kathy to ensure accurate reporting. | 0 | |||||||
| 24 | 36272 | BMS | OMNI | fdrewett | 2/26 | 9:45 am | 11:00 am | 1.25 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | Billed | -Closed | 71636 | Omni Meeting | 0 | weekly meeting | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes |
Legend:
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Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Duplicate notes | 2 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 4 |
| Total | 6 | |
Notices
| Field | Message | Count |
|---|---|---|
| Int Notes | Internal notes | 1 |
| Notes | Missing notes for travel | 1 |
| Notes | Possible exposed credentials | 1 |
| Total | 3 | |