Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:19:42 pm took 1.05 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Mar 2026 » Company: all Ticket: all User: all Type: all Role: Standard Technician [x] Bill: all Timesheet: all 3/2 3/9 3/16 3/23 3/30 Board: all Entry Status: all Ticket Status: all Issue: Possible onsite/remote mismatch (work type vs notes) [x] [reset] Progress: 0% (0 of 11)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 37153 | BMS | AIAM | fdrewett | 3/20 | 8:30 am | 10:00 am | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/16 | Help Desk 2.1 | Billed | -Closed | 72860 | JT ATM Down | 0 | On-Site looked at the atm and found that there was an error with the cash handler. Called John the atm guy | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 2 | 37498 | BMS | MEC | fdrewett | 3/26 | 8:30 am | 9:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 73191 | Plotter Issues on Rick's pc | 0 | On-Site - installed the updated driver on ricks computer and it fixed the orientation issue. plotting is still slow and there is an issue with the margins | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 3 | 37889 | BMS | CT | fdrewett | 3/31 | 11:30 am | 11:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | DoNotBill | 3/30 | Help Desk 2.1 | WrittenOff | -Closed | 73460 | Door access reader not working | 0 | Met Ryan onsite but he has solved the issue right as I got there | 3 | Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Work Type: Possible onsite/remote mismatch (work type vs notes); Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Work Type: Possible onsite/remote mismatch (work type vs notes) | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | ||||
| 4 | 37558 | BMS | HH | mleasure | 3/26 | 2:44 pm | 3:07 pm | 0.38 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | Ryan called for some additional adapters. Packed them up and drove onsite. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 5 | 36552 | BMS | SONM | rclingan | 3/12 | 12:00 pm | 12:21 pm | 0.35 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71787 | setup laptop for shane | data entry volunteer | 0 | onsite setup of shane laptop and data entry laptop | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 6 | 37278 | BMS | IC | rclingan | 3/23 | 2:56 pm | 3:26 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72933 | a-4935 beeping | 0 | updated graphics drivers and wifi and bluetooth with intel driver assistant to attempt to stop beeping. will inspect computer onsite tomorrow to confirm that beeping has subsided. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 7 | 37679 | BMS | HH | rclingan | 3/24 | 3:05 pm | 4:24 pm | 1.32 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | Onsite setup of router and work with comcast to verify static ip address and new network connectivity. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 8 | 37457 | BMS | HH | rclingan | 3/25 | 11:35 am | 1:34 pm | 1.98 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | Onsite setup of router setup static and verified speeds 300/300 found 2 u6 lite access points in the ceiling one on each floor still waiting on new 48 port switch to finalize install ETA 3/26 | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 9 | 37677 | BMS | HH | rclingan | 3/26 | 1:28 pm | 3:54 pm | 2.43 | 2.50 | 0 | 312.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | Onsite setup and installation of new network equipment mount 2 access points and 48 port switch move network drops from old switches to new 48 port diagnose issues with poe drops and move phones to power adapters setup wifi network create new vlan for printers as they exist staticed and setup on all company devices in a different subnet that was previously provided by the city network. verify printing and scanning works verify quickbooks server connectivity for accounting department | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 10 | 37852 | BMS | TSSNM | rclingan | 3/31 | 8:51 am | 9:03 am | 0.20 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | Billed | -Closed | 73448 | Relocate the AP | 0 | Travel time for onsite visit. | 2 | Warnings: Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 11 | 37857 | BMS | HH | rclingan | 3/31 | 11:00 am | 11:15 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73329 | Fw: Connies laptop | 0 | Travel time for onsite visit. | 2 | Warnings: Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) |
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 10.75 | 72930 | HH | Fw: Prepare for your Comcast Business appointment tomorrow |
Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not admin, correspondence or sales | 1 |
| Notes | Notes contain 'travel', work type not travel | 2 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 11 |
| Total | 14 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not admin, correspondence or sales | 1 |
| Total | 1 | |