Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:38:44 pm took 0.45 seconds version: b85cbb8 helpers: v1

Territory: BMS Month: « May 2026 » Company: all Ticket: 74383 [x] User: all Type: all Role: all Bill: all Timesheet: all  4/27 5/4 5/11 5/18 5/25 Board: all Entry Status: all Ticket Status: all Issue: Notes longer than 500 characters [x] [reset] Progress: 100% (1 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 39826 BMS NMLGL mleasure 5/6 9:59 am 10:45 am 0.77 1.00 0 125.00 Remote Standard Technician Billable 5/4 Help Desk 2.1 Billed -Closed 74383 A few issues at the Osuna NMLGL office 1 7/26 CS long notes ok Reviewed workstation disk usage and installed WinDirStat to identify large files and folders contributing to low disk space. Found Outlook OST file consuming approximately 50 GB of storage. Adjusted Outlook cached Exchange mode settings to retain 5 years of email locally and advised user older email can still be accessed through Microsoft 365 webmail as needed. Recommended use of Outlook rules and mailbox cleanup practices to help reduce mailbox size over time. Also investigated Adobe sign-in issue and confirmed application functionality after signing the user back into their Adobe account. Reviewed Microsoft OneDrive sync status and initiated synchronization process. Noted multiple sync-related issues/red X indicators and advised user we will follow up after synchronization progresses to verify whether storage usage and sync behavior improve. 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters

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Notes  Notes longer than 500 characters  1
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39826 - mleasure - 5/6 9:59 am - 74383 - A few issues at the Osuna NMLGL office
Notes longer than 500 characters