Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 9:34:35 pm took 0.42 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Apr 2026 » Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: all 3/30 4/6 4/13 4/20 4/27 Board: all Entry Status: all Ticket Status: all Issue: Notes longer than 500 characters [x] [reset] Progress: 0% (0 of 4)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 38052 | BMS | NMLGL | rclingan | 4/2 | 11:25 am | 11:39 am | 0.23 | 0.25 | 0 | - | Sales | Sales | DoNotBill | 3/30 | Help Desk 2.1 | WrittenOff | -Closed | 73604 | Laptop Request for Trial | 0 | worked on gathering product info for quote provided information to kathy in teams message [ThinkPad T14 Gen 6 AMD \(14″\)](https://www.lenovo.com/us/lenovopro/en/p/laptops/thinkpad/thinkpadt/thinkpad-t14-gen-6-14-inch-amd/21qj00cqus) ***System Specs:* \(Edit\)** * Processor: AMD Ryzen™ AI 5 PRO 340 Processor \(2.00 GHz up to 4.80 GHz\) * Operating System: Windows 11 Pro 64 * Graphic Card: Integrated AMD Radeon™ 840M * Memory: 16 GB DDR5-5600MT/s \(SODIMM\) * Storage: 512 GB SSD M.2 2280 PCIe Gen4 TLC Opal * Display: 14" WUXGA \(1920 x 1200\), IPS, Anti-Glare, Non-Touch, 45%NTSC, 400 nits, 60Hz * Camera: 5MP RGB with Microphone and Privacy Shutter * Fingerprint Reader: Fingerprint Reader * Keyboard: Backlit, Black - English \(US\) * WIFI: MediaTek Wi-Fi 7 MT7925 2x2 BE & Bluetooth® 5.4 our cost 1149 Price 1219 3y warranty upgrade cost 225.14 price 250.16 | 2 | Notices: Notes: Notes longer than 500 characters, Work Role: Role not Standard Technician | Notes: Notes longer than 500 characters, Work Role: Role not Standard Technician | |||||
| 2 | 38713 | BMS | NMFFL | rclingan | 4/14 | 2:00 pm | 3:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Closed | 74211 | Fw: Proposal Meeting: NM Financial and Family Law meeting with SEGRA | 0 | Ring network vs lateral Dual uplinks 645 xfinity internet 775 xfinity voice Extension from 2nd floor for internet no equipment in closet 100 Mb/s 575 200 Mb/s 650 36 Month Terms 1 static fiber Call pricing 305 monthly One time 245 10 handsets 2 trio handsets 1 911 fee 880 total monthly w/ 575 monthly network costs 955 total w/200 mb/s service UCAS integrated to teams potentially in the future Main advantage will be the ability to set and change hunt groups extensions forwards etc without getting support involved through Sky voice administration interface | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 3 | 38845 | BMS | SVC | rclingan | 4/16 | 8:20 am | 9:00 am | 0.67 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Closed | 74300 | iPads for patient check in | 0 | Researched Ipad signature capture app, it still exists at 19.99 found crystalPM pdf on application setup for windows side [Help Center - Signature Pad's](https://help.crystalpm.com/hardware/signature-pads#h.xe7dk5opxxw) called support for verification on if this application is still supported and for any necessary requirements - awaiting callback discuss options with frank between topaz signature pad and the ipad both have their own difficulties and challenges, we need to await crystal callback for updated information before making a decision. | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 4 | 39172 | BMS | CTCPA | rclingan | 4/22 | 2:58 pm | 3:11 pm | 0.22 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 75204 | New Computer Info for remote desktop setup | 0 | The main benefit of a desktop accessed via remote desktop versus a laptop connected through VPN is connection stability between the client machine and the applications/databases on the server. On the local network, the desktop has a wired gigabit connection directly to the server. A laptop connected over VPN, on the other hand, would realistically see speeds closer to 100 Mb/s at best — roughly 10% of local speed — since it's limited by our upload speed and the user's download speed. Beyond the raw speed difference, the VPN connection is also more susceptible to latency, instability, and potential data corruption due to the lower available bandwidth and any drops along the way. For line-of-business applications that are constantly reading and writing to the server, a remoted desktop provides a much more reliable experience. | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters |
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 6.00 | 73604 | NMLGL | Laptop Request for Trial |
Notices
| Field | Message | Count |
|---|---|---|
| Notes | Notes longer than 500 characters | 4 |
| Work Role | Role not Standard Technician | 1 |
| Total | 5 | |