Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 9:35:41 pm took 1.02 seconds version: b85cbb8 helpers: v2

Territory: BMS Month: « Apr 2026 » Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet:  3/30 4/6 4/13 4/20 4/27  [x] Board: all Entry Status: all Ticket Status: all Issue: Notes longer than 500 characters [x] [reset] Progress: 0% (0 of 6)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 38817 BMS IC fdrewett 4/15 2:00 pm 4:00 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 4/13 Projects ReadyToBill >Closed 74350 DCPROMO 0 DC promotion of INSIGHT-DC01 \(192.168.0.7\) as additional domain controller for Insight.local was hanging during initial replication pull from InsightPDC \(192.168.0.2\). Root cause was a broken secure channel \(Error 1749 — "The security context is invalid"\) combined with stale registry and database artifacts from the failed promotion attempt. Resolved by cleaning up the failed promotion state, unjoining/rejoining the domain with a fresh computer account, and re-running the DC promotion. Promotion completed successfully. Post-promotion verification passed — AD replication healthy across all partitions, DNS zones and SRV records confirmed, DC01 is ready for client DNS cutover. **Remaining:** * Transfer FSMO roles from InsightPDC to INSIGHT-DC01 * Update DHCP/static DNS to point clients to DC01 * Verify SYSVOL replication * Activate Windows license \(113 days remaining\) * Monitor replication 24–48 hrs, then demote/decommission InsightPDC 2 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters
2 38795 BMS IC mleasure 4/15 10:20 am 11:59 am 1.65 1.75 0 218.75 Remote Standard Technician Billable 4/13 Projects ReadyToBill >Closed 74318 Join to the Domain 0 Began deployment of new domain controller for Insight.local to replace existing DC \(INSIGHTPDC\). Performed pre-deployment health checks on current domain controller: \* Ran dcdiag /v, repadmin /replsummary, and repadmin /showrepl \* Verified no replication errors or critical issues \* Confirmed SYSVOL and DFSR are functioning properly \* Confirmed all FSMO roles currently reside on INSIGHTPDC Prepared new server for domain controller role: \* Assigned static IP configuration \* Configured DNS to point to existing domain controller \* Joined to Insight.local domain Installed Active Directory Domain Services \(AD DS\) role with management tools Initiated promotion to domain controller \(Install-ADDSDomainController\) with DNS and Global Catalog enabled Promotion currently in progress. Post-installation validation and replication checks to follow prior to FSMO role transfer and decommissioning of legacy domain controller. 2 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters
3 38876 BMS IC mleasure 4/16 1:15 pm 1:29 pm 0.23 0.25 0 31.25 Remote Standard Technician Billable 4/13 Projects ReadyToBill In Progress 73518 Verify AD Replication 0 Validated Active Directory replication health following promotion of INSIGHT-DC01. \* Executed repadmin /replsummary and repadmin /showrepl \* Confirmed successful bidirectional replication between INSIGHTPDC and INSIGHT-DC01 \* Observed 0 replication failures across all naming contexts \* Verified both domain controllers are present in Sites and Services and communicating properly \* Confirmed SYSVOL and NETLOGON shares are accessible on INSIGHT-DC01 Replication is currently healthy with no errors. Continued monitoring during transition period. 2 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters
4 38878 BMS IC mleasure 4/16 2:05 pm 2:36 pm 0.52 0.75 0 93.75 Remote Standard Technician Billable 4/13 Projects ReadyToBill In Progress 73517 Migrate DNS to New DC 0 Migrated DNS services to INSIGHT-DC01 and validated functionality. \* Confirmed DNS role installed and operational on INSIGHT-DC01 \* Verified AD-integrated zones replicated successfully \* Updated DNS client settings on domain controllers: \* INSIGHT-DC01 pointing to itself as primary DNS \* INSIGHTPDC updated to reference INSIGHT-DC01 \* Verified internal name resolution \(insight.local\) resolves to both domain controllers \* Verified external DNS resolution via configured forwarders \* Confirmed SRV records \(\_ldap.\_tcp.dc.\_msdcs\) include both domain controllers Environment is now actively resolving through INSIGHT-DC01. Monitoring client DNS transition prior to decommissioning INSIGHTPDC. 2 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters
5 38713 BMS NMFFL rclingan 4/14 2:00 pm 3:00 pm 1.00 1.00 0 125.00 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74211 Fw: Proposal Meeting: NM Financial and Family Law meeting with SEGRA 0 Ring network vs lateral Dual uplinks   645 xfinity internet 775 xfinity voice Extension from 2nd floor for internet no equipment in closet 100 Mb/s 575 200 Mb/s 650 36 Month Terms 1 static fiber   Call pricing 305 monthly One time 245 10 handsets 2 trio handsets 1 911 fee 880 total monthly w/ 575 monthly network costs 955 total w/200 mb/s service     UCAS integrated to teams potentially in the future Main advantage will be the ability to set and change hunt groups extensions forwards etc without getting support involved through Sky voice administration interface 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters
6 38845 BMS SVC rclingan 4/16 8:20 am 9:00 am 0.67 0.75 0 93.75 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74300 iPads for patient check in 0 Researched Ipad signature capture app, it still exists at 19.99 found crystalPM pdf on application setup for windows side [Help Center - Signature Pad's](https://help.crystalpm.com/hardware/signature-pads#h.xe7dk5opxxw) called support for verification on if this application is still supported and for any necessary requirements - awaiting callback discuss options with frank between topaz signature pad and the ipad both have their own difficulties and challenges, we need to await crystal callback for updated information before making a decision. 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters

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Notices

Field Message Count
Board  Board not 'Help Desk' or 'Help Desk 2.1'  4
Notes  Notes longer than 500 characters  6
Total  10


38817 - fdrewett - 4/15 2:00 pm - 74350 - DCPROMO
Board not 'Help Desk' or 'Help Desk 2.1'
Notes longer than 500 characters

38795 - mleasure - 4/15 10:20 am - 74318 - Join to the Domain
Board not 'Help Desk' or 'Help Desk 2.1'
Notes longer than 500 characters

38876 - mleasure - 4/16 1:15 pm - 73518 - Verify AD Replication
Board not 'Help Desk' or 'Help Desk 2.1'
Notes longer than 500 characters

38878 - mleasure - 4/16 2:05 pm - 73517 - Migrate DNS to New DC
Board not 'Help Desk' or 'Help Desk 2.1'
Notes longer than 500 characters

38713 - rclingan - 4/14 2:00 pm - 74211 - Fw: Proposal Meeting: NM Financial and Family Law meeting with SEGRA
Notes longer than 500 characters

38845 - rclingan - 4/16 8:20 am - 74300 - iPads for patient check in
Notes longer than 500 characters