Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:18:40 pm took 0.69 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Jan 2026 » Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 12/29 1/5 1/12 1/19 1/26 Board: all Entry Status: all Ticket Status: all Issue: Notes longer than 500 characters [x] [reset] Progress: 0% (0 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 33509 | BMS | IC | rclingan | 1/5 | 8:11 am | 8:26 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 1/5 | Help Desk 2.1 | Billed | -Closed | 67560 | Fw: Error | 0 | Good morning, are you able to access your normal computer now? It looks like it lost power or shutdown unexpectedly on the 2nd and turned back on today at 7:14 according to the system events. This error shows up because we are not using Intune for Insight's 365 tenant as only you, Damian, and Courtney have the necessary license to enable this. You can ignore this error and the account will sign in. Intune is Microsoft's device management software that can be configured to setup computers automatically based on the Intune image. | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 2 | 33549 | BMS | HH | rclingan | 1/5 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 1/5 | Help Desk 2.1 | WrittenOff | -Closed | 67468 | Fwd: Cell Phones - Factory Reset Needed | 0 | reset phone for return. mdm 16 9346047 is with denise lyles davis 9088233 i believe has been reset and returned. can you double check this one? as for the two phones frank picked up i reset the pixel and returned it to Jesse today, the other phone was an older samsung that if i reset we will lose control and access for as we are locked out of the old samsung system. It does not have any user data on it - no call or messages or email accounts. I returned this to jesse as well if we want to recycle this i can pick it up again and recycle it properly and provide the information for this phone to you so we can cancel the number. | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Notes: Notes longer than 500 characters | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Notes: Notes longer than 500 characters | ||||
| 3 | 33886 | BMS | SBI | rclingan | 1/12 | 2:00 pm | 3:15 pm | 1.25 | 1.25 | 0 | 156.25 | Onsite | Standard Technician | Billable | 1/12 | Sales | Billed | >Closed | 67886 | Poor Upload speeds and increase computers that are monitored by us | 0 | Work with Aaron the HF engineer to look at network on broadcasting side, determined that a multiplexer that is not in use is causing bandwidth issues for upload, removing the multiplexer improved speeds from 1mbps during broadcast to 11 mbps. Add agent to one broadcast machine to ensure there is no interruption with productivity or broadcast due to huntress/ninja monitoring. Visited KNMQ-KYNM TV broadcast station as there is vexus fiber here 300/300mbps \(current office for KCHF does not have fiber capable ISP's and is on a 1gbps/30mbps comcast circuit\) there is a PTP link \(Mimosa B24\) back to KCHF from here. Discuss bringing this fiber through PTP link to improve upload speeds and reliability for KCHF broadcasts. | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters |
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Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not admin, correspondence or sales | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 1 |
| Notes | Notes longer than 500 characters | 3 |
| Total | 4 | |