Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:51:56 pm took 0.57 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Jul 2026 » Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: all 6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: all Ticket Status: all Issue: Audit incomplete [x] [reset] Progress: 0% (0 of 10)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42384 | BMS | NMFFL | rclingan | 7/2 | 4:13 pm | 5:06 pm | 0.88 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | DoNotBill | 6/29 | Help Desk 2.1 | WrittenOff | -Closed | 78709 | Dock Setup for Suzette old office | 0 | 8/8 CS ASK RC - why non-billable? | onsite visit to attempt setup of docking station. | 3 | Errors: Audit Done: Audit incomplete; Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Audit Done: Audit incomplete | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | ||
| 2 | 42289 | BMS | HH | rclingan | 7/8 | 8:35 am | 9:05 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 7/6 | Sales | Open | On Hold | 79059 | Intercom move/quote | 0 | 8/8 CS ASK FD - should role be Sales? | discussed options for moving intercom system as well as option to replace intercom system. moving system would involve routing newly extended wiring down a wall with top plate at desk and power supply for entire system. | 2 | Errors: Audit Done: Audit incomplete; Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Audit Done: Audit incomplete | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||
| 3 | 42343 | BMS | HH | rclingan | 7/8 | 9:30 am | 10:00 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 7/6 | Sales | Open | On Hold | 79059 | Intercom move/quote | 0 | 8/8 CS ASK FD - should role be Sales? | Discussed intercom move further with jesse and plan to do site walk for cameras. | 2 | Errors: Audit Done: Audit incomplete; Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Audit Done: Audit incomplete | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||
| 4 | 42373 | BMS | MEC | rclingan | 7/9 | 11:16 am | 11:38 am | 0.37 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 7/6 | Help Desk 2.1 | Open | -Closed | 77237 | Miller network walk | 0 | 8/6 CS ADD SOP for onsite w/o 1-hr minimum, ex: pickup/delivery | travel for onsite to pickup keys | 3 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Notes contain 'travel', work type not travel | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Notes: Notes contain 'travel', work type not travel | |||
| 5 | 42650 | BMS | CT | rclingan | 7/14 | 6:00 am | 7:35 am | 1.58 | 1.75 | 0 | 218.75 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79088 | NVR Identity issues | 0 | 8/6 CS fixed onsite entered as remote, needs travel | onsite work with users to setup new ui accounts and verify badge/endpoint/camera access | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 6 | 42664 | BMS | HH | rclingan | 7/15 | 12:30 pm | 1:24 pm | 0.90 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 7/13 | Sales | PendingApproval | On Hold | 77371 | AOC Camera Revamp | 0 | 8/8 CS ASK FD - should role be Sales? | work on TCO and pricing spreadsheet verifying prices and updating spreadsheet sent spreadsheet to jesse | 2 | Errors: Audit Done: Audit incomplete; Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Audit Done: Audit incomplete | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||
| 7 | 42798 | BMS | TN | rclingan | 7/17 | 6:58 am | 1:59 pm | 7.02 | 7.25 | 0 | 906.25 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79375 | Evolution Group Network and Phone swap | 0 | 8/6 CS ASK FD - notes & times different from FD's entry for same visit | onsite visit to swap netwok equipment, isp and phones | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 8 | 42869 | BMS | CT | rclingan | 7/20 | 2:30 pm | 3:37 pm | 1.12 | 1.25 | 0 | 156.25 | Remote | Standard Technician | DoNotBill | 7/20 | Help Desk 2.1 | Open | -Closed | 79088 | NVR Identity issues | 0 | 8/8 CS ASK RC - why non-billable? | Identity sync service having issues? Troubleshooting to fix issues on unifi side for identity sync, added user to entra group disabled access on nvr restarted udm sync service not showing properly still continue troubleshooting as users show in local people page on udm but not fabric people page. | 2 | Errors: Audit Done: Audit incomplete; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Audit Done: Audit incomplete | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | |||
| 9 | 43291 | BMS | HH | rclingan | 7/30 | 8:43 am | 9:01 am | 0.30 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | -Closed | 80102 | Contract Renewal Meeting | 0 | 8/6 CS ASK FD - SOP for travel to non-billable visit? (ex: sales meeting) | Travel for onsite visit | 2 | Errors: Audit Done: Audit incomplete, Work Type: No onsite entry found for travel (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No onsite entry found for travel (based on tech, date, company) | ||||
| 10 | 43349 | BMS | NMFFL | rclingan | 7/31 | 7:58 am | 12:00 pm | 4.03 | 4.25 | 0 | 531.25 | Onsite | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | -Closed | 80156 | Segra Cutover Time Tracking | 0 | 8/8 CS ASK FD - needs travel? (time overlaps w/ PN) | onsite work to install new network equipment and cleanup rack fixed issues with printers after new equipment test phones and 911 address verification | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) |
Legend:
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Tickets with over 5 hours in the current view (2)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 11.25 | 79088 | CT | NVR Identity issues |
| 7.25 | 79375 | TN | Evolution Group Network and Phone swap |
Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 10 |
| Work Type | No onsite entry found for travel (based on tech, date, company) | 1 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 4 |
| Total | 15 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not admin, correspondence or sales | 1 |
| Notes | Notes contain 'travel', work type not travel | 1 |
| Total | 2 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not admin, correspondence or sales | 2 |
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 3 |
| Total | 5 | |