Home»Time Entries Audit loading ... generated 8/7/2026 at 6:33:14 pm took 0.43 seconds version: 5436fa4 helpers: v2
Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: PendingApproval [x] Ticket Status: -Closed [x] Issue: Audit incomplete [x] [reset] Progress: 0% (0 of 9)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42507 | BMS | OMNI | fdrewett | 7/12 | Sun | 1:00 pm | 3:00 pm | 2.00 | 2.00 | 0 | 250.00 | Onsite | Standard Technician | Billable | 7/6 | Help Desk 2.1 | PendingApproval | -Closed | 79174 | Main Migration | 0 | 8/6 CS fixed onsite entered as remote, needs travel | On-Site Testing at Main with Marie | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | |||
| 2 | 42965 | BMS | NMLGL | ggonzales | 7/22 | 3:06 pm | 3:10 pm | 0.07 | 0.25 | 0 | 31.25 | IDK | Standard Technician | Billable | 7/20 | Help Desk 2.1 | PendingApproval | -Closed | 79625 | New voicemail from (717) 798-6039 | 0 | 8/6 CS ASK FD - work type? | Steps taken: * Triaged ticket and notified Frank Next Steps: * Assist with issue | 2 | Errors: Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | ||||
| 3 | 42237 | BMS | SVC | jirwin | 7/7 | 12:22 pm | 12:32 pm | 0.17 | 0.25 | 0 | 31.25 | Admin | Standard Technician | DoNotBill | 7/6 | Help Desk 2.1 | PendingApproval | -Closed | 79030 | Order 75mm VESA mount for Optical Department Monitor | https://www.amazon.com/RiteAV-Adapter-Plasma-Hardware-Included/dp/B005H4GTFE/ref=sr_1_3?dib=eyJ2IjoiMSJ9.neL7KsXzlNCP-t0FlCHATMUqEXtmSHR7h30tEO9SAyU6JbMya-ViEH-D4g1s9GHjV3oze4RGPVDMulCI78L-2SOlsZz7UcvPjaDIGZZR478l3iQoKHVCvt9_EJq9OVMjY8_dqnMQxLOPvMgAkezYxP9ejKCK77rf-Xi90RFK6JIv2YFEebyc3IZzqUs-LPcTsdRs3gCeqLyaMNLSji1kiv5r9mZ2-IULouboSPx6iQE.zW5Pmng50r61N2mbESnUQse1CpH4LToWf9EC13aQmWU&dib_tag=se&keywords=75mm%2Bto%2B100mm%2Bvesa%2Badapter&qid=1783448010&sr=8-3&th=1 | 0 | 8/6 CS ASK FD - SOP for exposed cost info (public notes vs internal notes) | link to part | 2 | Errors: Audit Done: Audit incomplete; Notices: Int Notes: Internal notes | Audit Done: Audit incomplete | Int Notes: Internal notes | ||
| 4 | 42408 | BMS | AIAM | jirwin | 7/9 | 12:00 pm | 2:00 pm | 2.00 | 2.00 | 0 | 250.00 | Onsite | Standard Technician | Billable | 7/6 | Help Desk 2.1 | PendingApproval | -Closed | 79082 | MAIN - New Cameras | 0 | 8/6 CS duplicate notes not an issue here, needs travel | worked with Jason to install the new camera for Jesse's Barn Scale. installed and configured and tested the camera | 3 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Duplicate notes | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Notes: Duplicate notes | |||
| 5 | 42464 | BMS | AIAM | jirwin | 7/10 | 7:45 am | 3:00 pm | 7.25 | 7.25 | 0 | 906.25 | Onsite | Standard Technician | Billable | 7/6 | Help Desk 2.1 | PendingApproval | -Closed | 79082 | MAIN - New Cameras | 0 | 8/6 CS duplicate notes not an issue here, needs travel | installed the 6 new cameras | 3 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Duplicate notes | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Notes: Duplicate notes | |||
| 6 | 43061 | BMS | SVC | jirwin | 7/23 | 11:10 am | 1:05 pm | 1.92 | 2.00 | 0 | 250.00 | Onsite | Standard Technician | DoNotBill | 7/20 | Help Desk 2.1 | PendingApproval | -Closed | 79718 | Fax to SMB Share | 0 | 8/6 CS ASK FD - SOP for shadow/training (new work type?) | Shadow/Training - Jason -- Before going onsite, Frank noted that the administrator user on the address book for the printer needs to have the domain added. -- Added the domain as svc\\administrator. Tested fax and fax was sent successfully, but the fax isn't getting received into the share drive folder. -- Tested doing administrator@svc for the user and fax is failing. -- Checking share drive path in the printer's address book for the Fax - Heights contact and everything is correct. Tried different formatting for the share drive path. -- Tested multiple faxes and the fax is now failing. -- Tested mapping the share drive on a computer with the administrator user and the drive mapped. Credentials are correct. -- Checking permissions and domain admins have permission to the share drive. Explicitly added svc/administrator as having full permissions to the folder. -- Jason tested a fax to Canon's fax test and the confirmation came through to the share drive. -- Evie is going to watch for faxes to come through and let us know if it is working. -- Closing ticket. | 4 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Notes: Notes longer than 500 characters | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Notes: Notes longer than 500 characters | |||
| 7 | 43273 | BMS | HH | jirwin | 7/29 | 2:30 pm | 3:00 pm | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | -Closed | 80090 | Date Incorrect For NVR | 0 | 8/6 CS ASK FD - SOP for return travel - review w/ JI | Return travel from onsite visit. | 2 | Errors: Audit Done: Audit incomplete; Notices: Work Type: Multiple travel entries for tech, date, company | Audit Done: Audit incomplete | Work Type: Multiple travel entries for tech, date, company | |||
| 8 | 42650 | BMS | CT | rclingan | 7/14 | 6:00 am | 7:35 am | 1.58 | 1.75 | 0 | 218.75 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79088 | NVR Identity issues | 0 | 8/6 CS fixed onsite entered as remote, needs travel | onsite work with users to setup new ui accounts and verify badge/endpoint/camera access | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 9 | 42798 | BMS | TN | rclingan | 7/17 | 6:58 am | 1:59 pm | 7.02 | 7.25 | 0 | 906.25 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79375 | Evolution Group Network and Phone swap | 0 | 8/6 CS ASK FD - notes & times different from FD's entry for same visit | onsite visit to swap netwok equipment, isp and phones | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) |
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Tickets with over 5 hours in the current view (4)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 18.50 | 79082 | AIAM | MAIN - New Cameras |
| 14.75 | 79375 | TN | Evolution Group Network and Phone swap |
| 9.50 | 79174 | OMNI | Main Migration |
| 6.50 | 79088 | CT | NVR Identity issues |
Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 9 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 6 |
| Work Type | Work Type = 'IDK' | 1 |
| Total | 16 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Duplicate notes | 2 |
| Total | 2 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not admin, correspondence or sales | 1 |
| Int Notes | Internal notes | 1 |
| Notes | Notes longer than 500 characters | 1 |
| Work Type | Multiple travel entries for tech, date, company | 1 |
| Total | 4 | |