Home»Time Entries Audit loading ... generated 8/8/2026 at 7:49:08 pm took 1.02 seconds version: 1726150 helpers: v1
Territory: BMS Month: « May 2026 » Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 4/27 5/4 5/11 5/18 5/25 Board: all Entry Status: BilledAgreement [x] Ticket Status: all Issue: all [reset]
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42485 | BMS | HH | rclingan | 5/12 | 9:00 am | 3:30 pm | 6.50 | 6.50 | 0 | 812.50 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | BilledAgreement | -Closed | 79150 | Security incident with Laura Carlson email | 0 | work to setup huntress itdr conditional access policies to stop token theft cleanup fallout of user account compromise including removing external users added | 0 | |||||||
| 2 | 40367 | BMS | HH | rclingan | 5/20 | 8:15 am | 8:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | BilledAgreement | -Closed | 75880 | Robert Printers not working | 0 | Set ninja custom field location to aoc annex and gateway as robert floats between locations run printer remediation script to fix printers and remove housing printer as it is unnecessary for robert | 0 | |||||||
| 3 | 40368 | BMS | HH | rclingan | 5/20 | 8:45 am | 8:45 am | 0.00 | 0.00 | 0 | - | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | BilledAgreement | -Closed | 75880 | Robert Printers not working | 0 | Check in with robert to see if he can check his printer and let me know if it is still in an error state. | 0 | |||||||
| 4 | 40380 | BMS | HH | rclingan | 5/20 | 9:21 am | 9:22 am | 0.02 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | BilledAgreement | -Closed | 75886 | Drive Access for new hire | 0 | Reached out to client to see if we can get on the computer and check drive sync. | 0 | |||||||
| 5 | 40387 | BMS | HH | rclingan | 5/20 | 9:30 am | 10:06 am | 0.60 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | BilledAgreement | -Closed | 75886 | Drive Access for new hire | 0 | worked with client to setup workstation for new hire to include printer deployment and drive sync as well as some application cleanup. | 0 | |||||||
| 6 | 40567 | BMS | HH | rclingan | 5/26 | 9:15 am | 9:40 am | 0.42 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | BilledAgreement | -Closed | 76110 | SQL injection probe hitting donation form | 0 | Create transport rule to temporarily send all email from this form to quarantine. Notify jesse to contact the web developers to have this fixed asap and get back to us so we can remove the transport rule and mail can continue to flow as needed. | 0 | |||||||
| 7 | 40584 | BMS | HH | rclingan | 5/26 | 10:51 am | 11:40 am | 0.82 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | BilledAgreement | -Closed | 76116 | jamie adobe issues with new computer | 0 | Fixed jamies adobe on new laptop | 0 | |||||||
| 8 | 40590 | BMS | HH | rclingan | 5/26 | 11:42 am | 12:25 pm | 0.72 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | BilledAgreement | -Closed | 76122 | Entra IdP binding for unifi | 0 | Enabled and tested entra IdP binding network works with windows credentials and then asks for wifi password. | 0 | |||||||
| 9 | 40649 | BMS | HH | rclingan | 5/27 | 10:45 am | 11:00 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | BilledAgreement | -Closed | 76116 | jamie adobe issues with new computer | 0 | run printer remediation on jamie new laptop to install printers. | 0 |
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 6.50 | 79150 | HH | Security incident with Laura Carlson email |