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Territory: BMS Month: « May 2026 » Company: all Ticket: 75204 [x] User: all Type: all Role: all Bill: all Timesheet: all  4/27 5/4 5/11 5/18 5/25 Board: all Entry Status: Billed [x] Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 39608 BMS CTCPA rclingan 5/1 10:06 am 10:08 am 0.03 0.25 0 31.25 Remote Standard Technician Billable 4/27 Help Desk 2.1 Billed -Closed 75204 New Computer Info for remote desktop setup 0 Good morning Crystal, Can you please go to this link on the new computer to install our remote management software so we can work to get this setup on the domain for you? https://app.ninjarmm.com/agent/installer/b3fcee4d-7a5e-4c38-9011-611c5bce0def/13.0.7346/NinjaOne-Agent-CrystalThompsonCPA-MainOffice-WINDOWSDESKTOP-x86-64.msi Thanks! 0
2 39782 BMS CTCPA rclingan 5/5 1:29 pm 1:31 pm 0.03 0.25 0 31.25 Remote Standard Technician Billable 5/4 Help Desk 2.1 Billed -Closed 75204 New Computer Info for remote desktop setup 0 Can we get the full name and email address for the new user? as well as a good contact number? We will get a ninja end user created for them with access to this new machine. Once we get it setup we will reach out to them to get connected. 0

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