Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:19:54 pm took 0.91 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Mar 2026 » Company: all Ticket: 71678 [x] User: all Type: all Role: all Bill: all Timesheet: all 3/2 3/9 3/16 3/23 3/30 Board: all Entry Status: Billed [x] Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 36445 | BMS | SVC | dlovato | 3/11 | 12:35 pm | 1:27 pm | 0.87 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71678 | Joaquin issue with Crystal PM | 0 | * Contacted Felicity * Received instructions to contact Joaquin via teams * He replicated scenario and states it works fine for Felicity, same scenario * Started 3 weeks ago. He has been sending the 0.00 Sphere issue orders over to Felicity * Attempted repair of Crystal PM * Joaquin will test and let me know if the issue returns * Will likely need to contact Cystal PM support if the repair didn't fix | 0 | |||||||
| 2 | 36457 | BMS | SVC | dlovato | 3/11 | 2:18 pm | 3:35 pm | 1.28 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71678 | Joaquin issue with Crystal PM | 0 | * After repairing, Crystal PM wasn't launching at all * Attempted reboot * Ini file need to be renamed in c:\\program files \(x86\)\\CrystalPM * After getting Crystal working, the same issue persists * Going to update Felicity | 0 | |||||||
| 3 | 36564 | BMS | SVC | fdrewett | 3/12 | 3:00 pm | 3:30 pm | 0.50 | 0.50 | 0 | 62.50 | Correspondence NC | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71678 | Joaquin issue with Crystal PM | 0 | Spoke to Cruzita and she thinks this is a permissions issue between the settings with the manager account and the employee. She is going to check it out and let us know if she needs anything. Closing up the ticket | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' |
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Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'NoCharge' | 1 |
| Total | 1 | |