Home»Time Entries Audit loading ... generated 8/8/2026 at 7:49:05 pm took 0.48 seconds version: 1726150 helpers: v2
Territory: BMS Date: 8/4/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 8/3 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 6)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43525 | BMS | MEC | fdrewett | 8/4 | 8:00 am | 9:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | In Progress | 79840 | PBX Time Tracking for the new office | 0 | assisted jason with the Miller server build and sip trunk setup | 0 | |||||||
| 2 | 43526 | BMS | OMNI | fdrewett | 8/4 | 9:00 am | 10:30 am | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | In Progress | 79258 | Time Tracking | 0 | OMNI Server Build for Encino | 0 | |||||||
| 3 | 43534 | BMS | NMLGL | jirwin | 8/4 | 2:00 pm | 4:00 pm | 2.00 | 2.00 | 0 | 250.00 | Onsite | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | Scheduled | 79061 | New laptop and dock for Kathy and Carmela | 0 | Setup new laptop for kathy. Will need to return with a docking station and install printer and a scanner. | 1 | Errors: Work Type: No travel entry found for onsite (based on tech, date, company) | Work Type: No travel entry found for onsite (based on tech, date, company) | |||||
| 4 | 43499 | BMS | EN | pnordlund | 8/4 | 11:20 am | 11:23 am | 0.05 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80225 | Ex Novo Brewing | 0 | Hey Dave, Sorry for the late response! Ryan had sent the below email yesterday and forgot to check the "send to customer" box, so it never went through to you. Please see the message below and let us know. I hope you have a great day! Can you provide additional information on this and what the problems are exactly? The internet speed should not be an issue here, and that speed test result shows a good connection. The brewery's total internet connection is 100Mbps up/down. It is a fiber connection, so the throughput is rock solid as well. I just remotely connected to the wastewater system as a test with no issues and it is quite responsive. Regards, Payden Nordlund | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 5 | 43487 | BMS | NMLGL | rclingan | 8/4 | 8:25 am | 8:41 am | 0.27 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 80288 | Anti-virus software causing browser issues | 0 | When she gets in, can she turn on the laptop and let us know. I believe we have remote access to it, from there we can check it out without having to come onsite for it! | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 6 | 43491 | BMS | NMLGL | rclingan | 8/4 | 10:07 am | 10:08 am | 0.02 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 80288 | Anti-virus software causing browser issues | 0 | Please call us at 505-386-0123 I believe it is option 1 for support. | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 7 | 43504 | BMS | EN | rclingan | 8/4 | 1:10 pm | 1:25 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80225 | Ex Novo Brewing | 0 | ![\[image\]](https://na.myconnectwise.net/v4_6_release/api/newinlineimages/ambitionscg/e1cc3010-38ca-4aa5-bfeb-55fbe2943fee/af800597-3d8c-468d-9417-2b9be2b6a2ef) This is ringing a bell a bit from before, were you unable to access this PGD page? I am doing this with our VPN - Wireguard \(the red and white dragon icon\) I briefly remember this not being the exact page you were talking about and the last time we had issues with it the resolution was you doing a full power cycle of the chiller. Happy to help however we can! | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 8 | 43507 | BMS | RCCPA | rclingan | 8/4 | 1:30 pm | 2:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80322 | Bob email issues | 0 | investigate issues with email delivery domain expired - in grace period to renew with godaddy renewed domain and waiting MX records update | 0 | |||||||
| 9 | 43516 | BMS | EN | rclingan | 8/4 | 3:25 pm | 3:40 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80225 | Ex Novo Brewing | 0 | Spoke with dave regarding chiller. He is going to power cycle in the morning and let us know if he still has issues access it. | 0 | |||||||
| 10 | 43511 | BMS | EN | rclingan | 8/4 | 3:29 pm | 3:31 pm | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80225 | Ex Novo Brewing | 0 | https://505it.screenconnect.com/?Session=fe532ae7-1f63-4948-94a4-eee84ae8f5f3 Can i have you go to the link here and download the software and give us a ring at 5053860123 once you have it installed? This way I can remote in with you on the laptop and see what you are seeing. | 0 | |||||||
| 11 | 43517 | BMS | EN | rclingan | 8/4 | 3:49 pm | 3:50 pm | 0.02 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 8/3 | Help Desk 2.1 | Open | -Closed | 80225 | Ex Novo Brewing | 0 | No problem, if you ever want Wireguard on your phone for an alternative access option just let us know and we can get that sorted and create a shortcut on your phone to get there. Its a slightly different view but i think would get you access to the information that is vital while you are away from the brewery. | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Work Type | No travel entry found for onsite (based on tech, date, company) | 1 |
| Total | 1 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'NoCharge' | 2 |
| Notes | Notes longer than 500 characters | 2 |
| Total | 4 | |