Home»Time Entries Audit loading ... generated 8/7/2026 at 3:37:42 pm took 0.30 seconds version: 5436fa4 helpers: v2
Territory: BMS Date: 7/31/26 [x] Company: all Ticket: all User: jirwin [x] Type: all Role: all Bill: all Timesheet: all 7/27 Board: all Entry Status: PendingApproval [x] Ticket Status: all Issue: all [reset]
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43323 | BMS | AIAM | jirwin | 7/31 | 9:15 am | 9:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | -Resolved / Verifying | 80142 | Crystal needs access to Elizabeth and Paula Emails | 0 | Steps taken: Added permissions for Crystal to read and manage both mailboxes for Paula and Elizabeth. If it does not automap, Crystal will call back in the hour. Next Steps: Follow up with Crystal to check on automap | 0 | |||||||
| 2 | 43324 | BMS | HH | jirwin | 7/31 | 9:30 am | 9:45 am | 0.25 | 0.25 | 0 | 37.50 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | -Closed | 80143 | Tristan Atlas | 0 | Hello Patricia! I have blocked Tristan's login for email and computer access. Jesse, you still have access to the email box for Tristan in case you all need anything from it. Just let me know when you want me to permanently delete the user and free up the Office Licenses. Have a great Friday! Appreciate you, Jason Irwin | 0 | |||||||
| 3 | 43325 | BMS | SVC | jirwin | 7/31 | 9:45 am | 10:00 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | -Closed | 80141 | A-5065 Offline | 0 | Steps taken: Sent Wake On Lan and had no luck. Got a hold of Evie to reboot the computer. Windows update has finished. Spoke to Ford and he is now able to login. Next Steps: | 0 | |||||||
| 4 | 43330 | BMS | SVC | jirwin | 7/31 | 11:25 am | 11:26 am | 0.02 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | -Closed | 80149 | OCT not opening | 0 | Happy Friday, Aitana! I will remote on now to check it out! Thanks, Jason Irwin | 0 | |||||||
| 5 | 43331 | BMS | SVC | jirwin | 7/31 | 11:30 am | 11:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | -Closed | 80149 | OCT not opening | 0 | Remoted on to the computer. Noticed the old shortcut was still there and a new one as well. Deleted old shortcut and mapped the database to the new shortcut. Tested mapping and it should be good to go. | 0 |
Legend:
(hover over fields for details)