Home»Time Entries Audit loading ... generated 8/7/2026 at 12:30:58 pm took 0.68 seconds version: 5436fa4 helpers: v2

Territory: BMS Date: 7/23/26 [x] Company: all Ticket: all User: all Type: Remote [x] Role: all Bill: all Timesheet: all  7/20 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (2 of 2)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43111 BMS AIAM fdrewett 7/23 10:00 am 12:00 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79673 AMR - roll off AI meeting 0 weekly meeting and security audit review 0
2 43019 BMS JGCPA fdrewett 7/23 3:57 pm 4:12 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval In Progress 79672 Help with Ultra Tax 1 8/6 CS deduct missing not an issue here Remoted in and found that UT22 is having trouble starting. looks like we need to reboot the server this evening and reinstall the app on her pc. Scheduled a call for 830am tomorrow to follow up 0
3 43028 BMS SVC jirwin 7/23 6:00 pm 8:30 pm 2.50 2.50 0 312.50 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79355 New OCT machine 0 Steps taken: Upgraded Exam rooms 1, 2, 3, and 7. Also upgraded the Doctor 1 workstation to the latest version of OCT. Mapped Zeiss database to the workstations and tested. Next Steps: I will follow up with Evie to make sure no other stations need the upgrade. HDOCT was originally installed on a lot more machines, but suspect a lot of the admin machines \(Reception, etc.\) will not need the upgrade due to non-use. 0
4 42992 BMS PPT pnordlund 7/23 9:08 am 9:21 am 0.22 0.25 0 31.25 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79577 Printer 0 Good morning, Loraine, I was able to find a good Brother printer for you and have attached the link below. This printer is an all-in-one that includes printing, copy, and fax. It also has color and is a laser jet, so you won't have any issues with the toner compared to ink. Let us know if you need anything else and we can jump back in with you. I hope you have a great morning! https://a.co/d/0jjEZIjZ Regards, Payden Nordlund 0
5 42995 BMS PPT pnordlund 7/23 9:53 am 10:11 am 0.30 0.50 0 62.50 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79577 Printer 1 8/6 CS long notes ok Hey Lorraine, I was able to find this one that is a little smaller compared to the previous one I sent you. The Brother laser jets will be a larger footprint than the HP ink printers due to the toner cartridges requiring more space inside the printer. I have also included a comparison of the dimensions below. Once you get a printer ordered, let us know if you need any assistance with getting it setup! https://a.co/d/08XGqqSe HP OfficeJet Pro 8710: 19.7" W x 16.5" D x 12.4" H Brother MFC-L3720CDW: 17.5" W x 16.1" D x 15.8" H Regards, Payden Nordlund 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters
6 42996 BMS SBI pnordlund 7/23 10:11 am 10:18 am 0.12 0.25 0 31.25 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79620 Broadcasting Computer C: Drive Space 0 -- Called Mary Kay and let her know we could swing by this afternoon to take a look at the C: drive space on the broadcasting computer. 0
7 42990 BMS NMLGL rclingan 7/23 8:20 am 9:31 am 1.18 1.25 0 156.25 Remote Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79658 Fw: New Matter: Caitlin Ashton v. Dona Ana County BCC (314) 0 search for file and attempt restore, restores being blocked by the current backup process. found file and moved back to original location. 0
8 43003 BMS NMLGL rclingan 7/23 9:31 am 12:30 pm 2.98 3.00 0 375.00 Remote Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79657 Fw: Possible email hack 0 work on auditing extent of breach and cleaning up account document findings create draft email to send to recipients of breach talk with cyber carrier about consultation 0
9 43007 BMS NMLGL rclingan 7/23 1:00 pm 1:30 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79657 Fw: Possible email hack 0 Meeting with insurance carriers 0

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42995 - pnordlund - 7/23 9:53 am - 79577 - Printer
Notes longer than 500 characters