Home»Time Entries Audit loading ... generated 8/7/2026 at 11:47:44 am took 0.36 seconds version: 5436fa4 helpers: v2
Territory: BMS Date: 7/22/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 7/20 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43014 | BMS | AIAM | fdrewett | 7/22 | 11:00 am | 12:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 7/20 | Help Desk 2.1 | PendingApproval | -Closed | 79673 | AMR - roll off AI meeting | 0 | Worked with Jack and Russ on updating the DNS records for the new AI project at AMR for acmeironandmetal.com | 0 | |||||||
| 2 | 43112 | BMS | OMNI | fdrewett | 7/22 | 1:00 pm | 2:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 7/20 | Help Desk 2.1 | PendingApproval | In Progress | 79258 | Time Tracking | 0 | working with Jim on a couple of the issues at Encino | 0 | |||||||
| 3 | 42965 | BMS | NMLGL | ggonzales | 7/22 | 3:06 pm | 3:10 pm | 0.07 | 0.25 | 0 | 31.25 | IDK | Standard Technician | Billable | 7/20 | Help Desk 2.1 | PendingApproval | -Closed | 79625 | New voicemail from (717) 798-6039 | 0 | 8/6 CS ASK FD - work type? | Steps taken: * Triaged ticket and notified Frank Next Steps: * Assist with issue | 2 | Errors: Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | ||||
| 4 | 42957 | BMS | PPT | pnordlund | 7/22 | 10:38 am | 10:50 am | 0.20 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/20 | Help Desk 2.1 | PendingApproval | -Closed | 79627 | Los Lunas - Internet Outage | 0 | -- Called Comcast Business and there are repairs being done in the area that will be completed within the day. Customers in the area may experience outages throughout the day. -- Let Frank know. He is going to monitor the pinger. -- Closing ticket. | 0 | |||||||
| 5 | 42924 | BMS | NMLGL | rclingan | 7/22 | 8:15 am | 8:45 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 7/20 | Help Desk 2.1 | Open | Scheduled | 79610 | Figure out a better remote video viewing solution | 0 | verify speed of all connections for laptop, vpn, nas etc and look at where the bottleneck is for video viewing. upload speed at office is only 100mb/s when trying to view these multigig videos it is not sustainable over a remote connection. alternatively we need to have a view station at the office to be remoted into. | 0 | |||||||
| 6 | 42926 | BMS | NMLGL | rclingan | 7/22 | 8:45 am | 9:00 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/20 | Help Desk 2.1 | Open | -Closed | 79613 | pdf preview broken after file changes | 0 | verify issue is security related, add nas to trusted sites in internet options. | 0 |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 1 |
| Work Type | Work Type = 'IDK' | 1 |
| Total | 2 | |