Home»Time Entries Audit loading ... generated 8/7/2026 at 4:34:31 pm took 0.28 seconds version: 5436fa4 helpers: v2

Territory: BMS Date: 7/20/26 [x] Company: all Ticket: all User: all Type: all Role: Standard Technician [x] Bill: all Timesheet: all  7/20 Board: all Entry Status: all Ticket Status: -Closed [x] Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42876 BMS AIAM pnordlund 7/20 8:00 am 9:00 am 1.00 1.00 0 125.00 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79555 Main - Offboarding User Pam Campbell 0 -- Frank offboarded from AD and VPN. -- Converted user mailbox to shared mailbox, removed 365 license, blocked 365 sign-in, and changed password. -- Gave Crystal and Rebecca permissions to shared mailbox for Pam Campbell. -- Frank had me add Crystal and Rebecca to the payroll shared mailbox. 0
2 42848 BMS AIAM pnordlund 7/20 12:43 pm 1:01 pm 0.30 1.00 0 25.00 Travel Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79548 Ace Metal - NVR Monitor 0 Travel time for onsite visit.  0
3 42849 BMS AIAM pnordlund 7/20 1:01 pm 1:22 pm 0.35 1.00 0 125.00 Onsite Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79548 Ace Metal - NVR Monitor 0 -- Tried new HDMI cable on the old TV and feeds still not displaying. -- Tried different monitor with new HDMI cable and feed not displaying. -- HDMI from monitor is going into a VNC adapter. -- Called Frank and he is going to reach out to Patrick from ASI to look into the issue. -- Closing ticket. 0
4 42866 BMS SVC rclingan 7/20 10:43 am 10:53 am 0.17 1.00 0 25.00 Travel Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79355 New OCT machine 0 travel for onsite visit 0
5 42867 BMS SVC rclingan 7/20 10:53 am 1:24 pm 2.52 2.75 0 343.75 Onsite Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79355 New OCT machine 0 onsite visit to install viewer software for 4 exam rooms, worked with zeiss support to fix database after migration. 0
6 42870 BMS HH rclingan 7/20 2:15 pm 2:30 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79554 isabel onedrive/teams file sync issues 0 disabled teams sync enable onedrive shortcut sync delete orphaned teams files 0
7 42869 BMS CT rclingan 7/20 2:30 pm 3:37 pm 1.12 1.25 0 156.25 Remote Standard Technician DoNotBill 7/20 Help Desk 2.1 Open -Closed 79088 NVR Identity issues 0 Identity sync service having issues? Troubleshooting to fix issues on unifi side for identity sync, added user to entra group disabled access on nvr restarted udm sync service not showing properly still continue troubleshooting as users show in local people page on udm but not fabric people page. 1 Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Bill: Status = 'DoNotBill', work type not admin, correspondence or sales

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Field Message Count
Bill  Status = 'DoNotBill', work type not admin, correspondence or sales  1
Total  1


42869 - rclingan - 7/20 2:30 pm - 79088 - NVR Identity issues
Status = 'DoNotBill', work type not admin, correspondence or sales