Home»Time Entries Audit loading ... generated 8/8/2026 at 7:49:06 pm took 0.52 seconds version: 1726150 helpers: v1
Territory: BMS Date: 6/29/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 6/29 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 83% (5 of 6)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 41916 | BMS | PPT | mleasure | 6/29 | 10:04 am | 10:06 am | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78753 | Remove Nicole Rejda email | 0 | Celeste, We will work on deleting the email account. If a sender send this email a message they will get a bounce back that the email does not exist. Respectfully, Marc | 0 | |||||||
| 2 | 41920 | BMS | PPT | mleasure | 6/29 | 10:33 am | 10:49 am | 0.27 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78753 | Remove Nicole Rejda email | 0 | Celeste, We have deleted her account. We have also given you owner permissions to the promo email as well. Please let us know if you have any additional questions or concerns. Respectfully, Marc | 0 | |||||||
| 3 | 41921 | BMS | PPT | mleasure | 6/29 | 10:50 am | 10:55 am | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78755 | Promo email | 0 | Fixed permissions while in Service Ticket #78753 - Remove Nicole Rejda email | 0 | |||||||
| 4 | 41908 | BMS | NMLGL | rclingan | 6/29 | 8:15 am | 8:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78749 | Update Truenas software | 0 | completed updates on truenas software and verified connectivity and functionality | 0 | |||||||
| 5 | 41912 | BMS | HH | rclingan | 6/29 | 8:30 am | 10:50 am | 2.33 | 2.50 | 0 | 312.50 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 76540 | IT questionnaire | 0 | Continued work on questionnaire answers, work creating access review sop and tracker. Work on creating information security policy draft | 0 | |||||||
| 6 | 41907 | BMS | NMLGL | rclingan | 6/29 | 8:30 am | 8:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Projects | ReadyToBill | >Closed | 73807 | Migrate Data | 1 | 7/26 CS board ok | verify data copied over weekend. one final major drive copy will be started this afternoon. | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 7 | 41913 | BMS | IC | rclingan | 6/29 | 9:25 am | 9:55 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78743 | 628 Industrial Ricoh printer settings | 0 | Fixed printer driver settings on angelo laptop and desktop while on laptop also fixed scans and company drives and exported bluebeam preferences. install bluebeam on desktop and import preferences from laptop. | 0 | |||||||
| 8 | 41924 | BMS | CTCPA | rclingan | 6/29 | 10:50 am | 11:05 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78758 | lindsey connection issues | 0 | assist user with rdp connection settings after IP change and reserved ip address in gateway. | 0 | |||||||
| 9 | 41938 | BMS | IC | rclingan | 6/29 | 11:21 am | 11:40 am | 0.32 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78743 | 628 Industrial Ricoh printer settings | 0 | travel to client site. | 0 | |||||||
| 10 | 41939 | BMS | IC | rclingan | 6/29 | 11:40 am | 11:56 am | 0.27 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78743 | 628 Industrial Ricoh printer settings | 1 | 7/26 CS fixed onsite entered as remote | onsite visit to fix printer printer does not work with WSD changed driver port to IP address instead and tested successfully. updated on angelos desktop. | 0 | ||||||
| 11 | 41940 | BMS | HH | rclingan | 6/29 | 11:56 am | 11:58 am | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Sales | BilledAgreement | On Hold | 77371 | AOC Camera Revamp | 1 | 7/26 CS board ok | travel for onsite visit. | 3 | Warnings: Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes); Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||
| 12 | 41941 | BMS | HH | rclingan | 6/29 | 11:58 am | 12:09 pm | 0.18 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Sales | BilledAgreement | On Hold | 77371 | AOC Camera Revamp | 1 | 7/26 CS board ok | onsite visit to check cable runs on cameras, cameras seem to all be ethernet home runs back to switch/patch panels. | 2 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes); Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Work Type: Possible onsite/remote mismatch (work type vs notes) | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||
| 13 | 41947 | BMS | HH | rclingan | 6/29 | 12:50 pm | 1:05 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | BilledAgreement | -Closed | 78760 | Gretchen Gonzales | 0 | Deleted user and gave access to Dorothee. | 0 | |||||||
| 14 | 41948 | BMS | SONM | rclingan | 6/29 | 1:05 pm | 1:20 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78767 | Jenna RDP / Network drive issues | 0 | remote in with jenna and check out rdp issues and network drive issues. fix issues with network map script on desktop. | 0 | |||||||
| 15 | 41964 | BMS | JGCPA | rclingan | 6/29 | 3:38 pm | 3:48 pm | 0.17 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | Open | 77102 | Storage full | 0 | spoke with christina and scheduled time for onsite visit to start replacement process of desktops. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 16 | 41965 | BMS | JGCPA | rclingan | 6/29 | 3:55 pm | 4:02 pm | 0.12 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/29 | Help Desk 2.1 | Billed | -Closed | 78774 | Front Desk Phone Not Working | 0 | its showing as having dnd enabled on the backend here, can you dial \*79 and see if that fixes it. | 0 | |||||||
| 17 | 41989 | BMS | NMLGL | rclingan | 6/29 | 4:30 pm | 5:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/29 | Projects | ReadyToBill | >Closed | 73807 | Migrate Data | 1 | 7/26 CS board ok | Start migration of tempstorage drive. | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' |
Legend:
(hover over fields for details)
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 1 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 3 |
| Total | 4 | |
Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 4 |
| Total | 4 | |