Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:38:55 pm took 0.44 seconds version: b85cbb8 helpers: v1

Territory: BMS Date: 6/26/26 [x] Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: all  6/22 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (4 of 4)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 41848 BMS IC rclingan 6/26 8:00 am 8:15 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 78689 Training user creation on spare desktop 0 added training user to computer and ensured the user does not have access to server. 0
2 41846 BMS NMLGL rclingan 6/26 8:15 am 8:30 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/22 Projects ReadyToBill >Closed 73807 Migrate Data 1 7/26 CS board ok check on copy of global drive. Total Copied Skipped Mismatch FAILED Extras Dirs : 19355 19182 173 0 0 0 Files : 236860 234515 2340 0 5 0 Bytes : 3.956 t 3.956 t 14.38 m 0 264.4 k 0 Times : 131:06:51 13:00:07 0:00:00 1:38:08 Speed : 92941100 Bytes/sec. Speed : 5318.132 MegaBytes/min. Ended : Friday, June 26, 2026 7:29:18 AM 5 failed files appear to have been files left open/locked/moved since start of copy, rerunning copy to check for failed files again. 1 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' Board: Board not 'Help Desk' or 'Help Desk 2.1'
3 41855 BMS NMLGL rclingan 6/26 8:30 am 9:00 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 6/22 Projects ReadyToBill >Closed 73806 Build SMB Shares 1 7/26 CS board ok Build Folder Redirection smb shares and acls. 1 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' Board: Board not 'Help Desk' or 'Help Desk 2.1'
4 41856 BMS NMLGL rclingan 6/26 9:00 am 9:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 6/22 Projects ReadyToBill >Closed 73805 Test SMB Share access 1 7/26 CS board ok Test folder redirection SMB acl's and access. 1 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' Board: Board not 'Help Desk' or 'Help Desk 2.1'
5 41860 BMS NMLGL rclingan 6/26 9:30 am 10:00 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 6/22 Projects ReadyToBill >Closed 73807 Migrate Data 1 7/26 CS board ok Create runbook for remaining migrations and delta passes. 1 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' Board: Board not 'Help Desk' or 'Help Desk 2.1'
6 41861 BMS PPT rclingan 6/26 10:00 am 10:43 am 0.72 0.75 0 93.75 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 78696 practice manage bridge terminal issues 0 worked with vendor support and celeste to fix issues with terminal. driver for terminal was not installed properly and needed to be reinstalled and terminal restarted to fix issue. 0
7 41866 BMS AIAM rclingan 6/26 12:19 pm 12:21 pm 0.03 0.25 0 31.25 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 78698 New voicemail from Crystal (505) 903-8295 0 left message for crystal, awaiting return call. 0
8 41879 BMS NMFFL rclingan 6/26 12:21 pm 12:30 pm 0.15 0.25 0 31.25 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 78709 Dock Setup for Suzette old office 0 spoke with elizabeth about the need for a setup in suzettes old office. 0
9 41878 BMS NMFFL rclingan 6/26 12:30 pm 12:45 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed In Progress 78708 Verizon Business plan help for Don 0 spoke with elizabeth and don to get the details on what is needed, he does not have an account number handy just main phone # 5056817902 0
10 41905 BMS AIAM rclingan 6/26 1:00 pm 1:15 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 78698 New voicemail from Crystal (505) 903-8295 0 assisted crystal with dan's email his login had timed out and needed credentials. 0
11 41874 BMS CT rclingan 6/26 3:00 pm 3:15 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77320 Off-site archive for NVR 0 spoke with chuck on the phone and got him logged into the off-site archive. 0
12 41922 BMS CT rclingan 6/26 3:15 pm 4:30 pm 1.25 1.25 0 156.25 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed In Progress 78712 Off-site Archive Queue 0 Check into off site archive issues. 0

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Notices

Field Message Count
Board  Board not 'Help Desk' or 'Help Desk 2.1'  4
Total  4


41846 - rclingan - 6/26 8:15 am - 73807 - Migrate Data
Board not 'Help Desk' or 'Help Desk 2.1'

41855 - rclingan - 6/26 8:30 am - 73806 - Build SMB Shares
Board not 'Help Desk' or 'Help Desk 2.1'

41856 - rclingan - 6/26 9:00 am - 73805 - Test SMB Share access
Board not 'Help Desk' or 'Help Desk 2.1'

41860 - rclingan - 6/26 9:30 am - 73807 - Migrate Data
Board not 'Help Desk' or 'Help Desk 2.1'