Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:38:39 pm took 0.29 seconds version: b85cbb8 helpers: v1

Territory: BMS Date: 6/25/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  6/22 Board: all Entry Status: Billed [x] Ticket Status: all Issue: all [reset] Progress: 100% (5 of 5)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42044 BMS AIAM fdrewett 6/25 8:30 am 9:00 am 0.50 1.00 0 25.00 Travel Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77098 Scale Camera replacements 1 7/26 CS missing notes not an issue here 1 Notices: Notes: Missing notes for travel Notes: Missing notes for travel
2 42043 BMS AIAM fdrewett 6/25 9:00 am 11:00 am 2.00 2.00 0 250.00 Onsite Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77098 Scale Camera replacements 0 Installed the new camera after Bill and his guys moved the scale hut closer to the barn entrance. Physically mounted the camera, ran the wiring, re-terminated all the cabling going to the switch, the scale, and the computer. Tested and verified everything is working. 0
3 42045 BMS OMNI fdrewett 6/25 11:00 am 11:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 78828 OMNI Weekly Meeting 1 7/26 CS duplicate notes not an issue here weekly meeting 0
4 42047 BMS AIAM fdrewett 6/25 11:30 am 12:00 pm 0.50 1.00 0 25.00 Travel Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 78829 Rio Rancho Truck Scale Down 1 7/26 CS missing notes not an issue here 1 Notices: Notes: Missing notes for travel Notes: Missing notes for travel
5 42046 BMS AIAM fdrewett 6/25 12:00 pm 1:00 pm 1.00 1.00 0 125.00 Onsite Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 78829 Rio Rancho Truck Scale Down 0 On-site found that the truck scale had no power. Checked the GFI breaker on the outlet on the side of the warehouse, and it was popped. Reset the GFI, tested, and everything's back up. 0
6 41814 BMS AIAM pnordlund 6/25 8:45 am 9:00 am 0.25 1.00 0 25.00 Travel Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77370 Install New Axis Camera for AMR Scale 0 Travel time for onsite visit.  0
7 41815 BMS AIAM pnordlund 6/25 9:00 am 10:45 am 1.75 1.75 0 218.75 Onsite Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77370 Install New Axis Camera for AMR Scale 0 -- Installed new camera and cabling/cleaning up cables in nema box at scale station. 0
8 41798 BMS SVC rclingan 6/25 10:00 am 10:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77367 Fix 5064 crystal pm issue 1 7/26 CS long notes ok **Issue:** Crystal PM \(Crystal.exe\) threw an unhandled exception when navigating to the patient page. Error: System.IO.FileLoadException — "An Application Control policy has blocked this file" \(HRESULT 0x800711C7\) on CNI\_SelectableItem.dll. **Root cause:** Windows Smart App Control \(SAC\) was enforced on this Win11 Pro workstation and blocked the unsigned Crystal DLL. Confirmed via CodeIntegrity event 3077 citing policy ID 0283ac0f-fff1-49ae-ada1-8a933130cad6 \(VerifiedAndReputableDesktop = SAC enforced\). DLL loads lazily on the patient page, which is why the app launched but crashed on chart open. SAC has no per-app/path exception, so it had to be disabled. **Resolution:** Set HKLM:\\SYSTEM\\CurrentControlSet\\Control\\CI\\Policy\\VerifiedAndReputablePolicyState = 0 \(elevated\), rebooted. Crystal now loads the patient page normally. 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters
9 41811 BMS MEC rclingan 6/25 10:50 am 12:50 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77237 Miller network walk 0 Work on network quote and design plan. create pdf floorplan gather links and product quantities 0
10 41821 BMS MEC rclingan 6/25 2:15 pm 2:45 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed -Closed 77373 a-4819 crashing 1 7/26 CS long notes ok **Ticket Summary — Lenovo Ultra 9 285 \(Arrow Lake\) BSOD** **Symptom:** BSOD CLOCK\_WATCHDOG\_TIMEOUT \(0x101\) observed 6/25, stuck at 0% \(dump failed to write\). **Investigation:** Event log review showed mixed crash history, not a single fault type: * 6/8 & 6/10: 0x116 VIDEO\_TDR\_FAILURE \(dumps written\) — GPU fault * 6/16 & 6/25: Event 41 + 6008, no dump — dumpless hangs \(incl. today's 0x101\) * WHEA-Logger: all entries ID 3 / Informational only — **no CPU machine-check errors**, so no evidence of failing CPU silicon. **Root cause \(probable\):** GPU = Arrow Lake integrated Xe \(iGPU\), so the TDRs and the watchdog timeout are the same package. Out-of-date Intel graphics driver identified as primary culprit. No hardware fault indicated. **Action taken:** Updated Intel iGPU graphics driver, and all other drivers. 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters

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Notices

Field Message Count
Notes  Missing notes for travel  2
Notes  Notes longer than 500 characters  2
Total  4


42044 - fdrewett - 6/25 8:30 am - 77098 - Scale Camera replacements
Missing notes for travel

42047 - fdrewett - 6/25 11:30 am - 78829 - Rio Rancho Truck Scale Down
Missing notes for travel

41798 - rclingan - 6/25 10:00 am - 77367 - Fix 5064 crystal pm issue
Notes longer than 500 characters

41821 - rclingan - 6/25 2:15 pm - 77373 - a-4819 crashing
Notes longer than 500 characters