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Territory: BMS Date: 6/17/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  6/15 Board: all Entry Status: Billed [x] Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 41622 BMS OMNI fdrewett 6/17 2:00 pm 5:00 pm 3.00 3.00 0 375.00 Remote Standard Technician Billable 6/15 Help Desk 2.1 Billed -Closed 77009 Encino Metals Time Tracking 0 troubleshooting the id scanner and connecting the computers to the new zerotier network 0
2 41489 BMS PPT rclingan 6/17 8:45 am 9:00 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/15 Help Desk 2.1 Billed -Closed 77056 Nancy's email 0 I have updated her recovery phone number to the new phone number, she should be able to use this to reset her information now. Just in case here is a backup code she can use to get in once. 30260957 0
3 41500 BMS IC rclingan 6/17 10:45 am 11:30 am 0.75 0.75 0 93.75 Remote Standard Technician Billable 6/15 Help Desk 2.1 Billed -Closed 77068 Fw: Sage Issues 0 restarted sage 100 hosting framework service as this handles rpc calls. Verify ping to device and all other services are working. test from amanda pc restart SQL server on sage server after coordinating with other sage users test application and it seems much more responsive now. 0
4 41520 BMS SSS rclingan 6/17 4:00 pm 4:10 pm 0.17 0.25 0 31.25 Remote Standard Technician Billable 6/15 Help Desk 2.1 Billed -Closed 77078 RE: Remote desktop 0 It appears online, however I am unable to access it remotely with either of our tools. We likely need to have the computer restarted, is anyone able to swing by the office and restart it? 0

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