Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:38:23 pm took 0.49 seconds version: b85cbb8 helpers: v1
Territory: BMS Date: 6/15/26 [x] Company: all Ticket: all User: fdrewett [x] Type: all Role: all Bill: all Timesheet: all 6/15 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (1 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 41350 | BMS | IC | fdrewett | 6/15 | 8:00 am | 8:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/15 | Help Desk 2.1 | Billed | -Closed | 76950 | Speaker and Camera | 0 | remoted with Amanda and found that she was trying to teams from the remote desktop. She needs to remote from the local computer. Walked her through it and made a couple test calls. we are good. | 0 | |||||||
| 2 | 41354 | BMS | SVC | fdrewett | 6/15 | 8:37 am | 8:51 am | 0.23 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/15 | Help Desk 2.1 | Billed | -Closed | 76838 | Wipe and Recycle A-4528 | 0 | Evaluated the computer and found that it is just about 6 years old. i5 8gb 250. time to recycle. //fd | 0 | |||||||
| 3 | 41451 | BMS | NMLGL | fdrewett | 6/15 | 9:30 am | 10:00 am | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/15 | Help Desk 2.1 | Billed | -Closed | 76491 | Macbook Setup for Jenn | 0 | travel to the clients | 0 | |||||||
| 4 | 41452 | BMS | NMLGL | fdrewett | 6/15 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 6/15 | Help Desk 2.1 | Billed | -Closed | 76491 | Macbook Setup for Jenn | 0 | Testing the dock on-site The dock had the same result with my macbook. Tried another dock from my desk that works 100% with two monitors on the mac and it still only saw one monitor. I think the issue is with the monitors. they are both BenQ monitors | 0 | |||||||
| 5 | 41424 | BMS | OMNI | fdrewett | 6/15 | 11:30 am | 3:00 pm | 3.50 | 3.50 | 0 | 437.50 | Remote | Standard Technician | Billable | 6/15 | Help Desk 2.1 | Billed | -Closed | 77010 | OMNI Pen Testing | 0 | Session with Jacob and review afterwards | 0 | |||||||
| 6 | 41386 | BMS | PPT | fdrewett | 6/15 | 1:00 pm | 1:15 pm | 0.25 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 6/15 | Help Desk 2.1 | WrittenOff | -Closed | 76972 | Fwd: Ticket #CS5571320 has been resolved | 1 | 7/26 CS fixed correspondence marked as billable | called and left a voicemail for Minerva | 0 | ||||||
| 7 | 41395 | BMS | PPT | fdrewett | 6/15 | 1:30 pm | 2:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/15 | Help Desk 2.1 | Billed | -Closed | 76972 | Fwd: Ticket #CS5571320 has been resolved | 0 | worked with Minerva. Added the ip addresses to the allow list and we are still getting the 403 error. i tried her login on my computer and received the same error. waiting on cms support | 0 |
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