Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:38:36 pm took 0.33 seconds version: b85cbb8 helpers: v1
Territory: BMS Date: 6/12/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 6/8 Board: all Entry Status: Billed [x] Ticket Status: all Issue: all [reset]
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 41311 | BMS | NMLGL | mleasure | 6/12 | 10:13 am | 10:27 am | 0.23 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76896 | Issues with stamps.com printer | 0 | Travel time for onsite visit. | 0 | |||||||
| 2 | 41312 | BMS | NMLGL | mleasure | 6/12 | 10:28 am | 11:58 am | 1.50 | 1.50 | 0 | 187.50 | Onsite | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76896 | Issues with stamps.com printer | 0 | Went through and tried several different drivers after looking at the previous users machine. None worked. Called Stamps.com support. They had the proper driver. Installed on the machine with them and made copy of driver software for our records. Verified everything working with end user. | 0 | |||||||
| 3 | 41317 | BMS | NMLGL | mleasure | 6/12 | 1:17 pm | 1:41 pm | 0.40 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76896 | Issues with stamps.com printer | 0 | Updated notes and created ITglue instructions for remedying issue in the future. | 0 | |||||||
| 4 | 41315 | BMS | NMLGL | pnordlund | 6/12 | 10:13 am | 10:27 am | 0.23 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76896 | Issues with stamps.com printer | 0 | Travel time for onsite visit. | 0 | |||||||
| 5 | 41316 | BMS | NMLGL | pnordlund | 6/12 | 10:27 am | 11:58 am | 1.52 | 1.75 | 0 | 218.75 | Onsite | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76896 | Issues with stamps.com printer | 0 | -- Installed drivers from stamps.com website, but the drive package wasn't detecting the printer. -- Marc called stamps.com support and they had the proper driver and got it installed remotely. -- Tested the printer and it is now working. | 0 | |||||||
| 6 | 41343 | BMS | CT | rclingan | 6/12 | 8:30 am | 9:15 am | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76840 | NVR issues | 0 | Check out issues with viewing NVR storage still syncing chuck is still using old pc on domain with GPO from domain that may be affecting this. All cameras currently on h265 he is able to view in chrome but not edge. | 0 | |||||||
| 7 | 41304 | BMS | PPT | rclingan | 6/12 | 11:19 am | 11:34 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76893 | Application install for front desk computers | 0 | worked with celeste to get support onto 3 computers. | 0 | |||||||
| 8 | 41305 | BMS | IC | rclingan | 6/12 | 11:34 am | 12:09 pm | 0.58 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76894 | Insight Admin permission issues | 0 | worked with courtney to get her access to the documents she needed. need to investigate issue with insightadmin account permissions. permissions and drive maps were stale from pre-migration of domain controller. updated group policy on account and signed out and back in to check drive maps and permissions. | 0 |
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